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Policy on privacy

Thank you for visiting our site and finding out about our policy on confidentiality. The ministère des Services gouvernementaux site does not write cookies onto user's hard discs.

Information transmitted automatically

You should be aware that, as soon as you access the site www.services.gouv.qc.ca information is automatically exchanged between your computer and the server of the government's portal, without your intervention. The information does not identify you personally. It consists of:

  1. Your Internet domain name and your IP address ;
  2. the type of browser and operating system used to access our site;
  3. the date and time you access our site;
  4. the pages you visit; and
  5. if you access our Website from another site, its address

This exchange of information is necessary if the server is to transmit to you a file compatible with the computer equipment you are using. The government keeps the required information in order to have a record of the number of visitors, the pages visited most often, the technology used by the portal's clientele, the referral sites and the countries of origin of visitors to the site.

If you transmit personal information to us

In accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information , a department or agency requesting you to provide personal information must be sure that it needs the information, must identify itself and must inform you:

  • of the name and address of the public body on whose behalf the information is being collected
  • of the use to which the information will be put;
  • of the categories of persons who will have access to the information;
  • of the fact that a reply is obligatory, or that it is optional;
  • of the consequences for the person concerned or, as the case may be, for the third person, in the case of a refusal to reply;
  • of the rights of access and correction provided by law.

Links with other sites

Our site provides links to the sites of other sites. When you leave that links, you are leaving the Ministère des Services gouvernementaux virtual space and that information exchanged is no longer subject to the Ministère des Services gouvernementaux policy on confidentiality, but to the policy of any private site you access.

For more information, visit:

Questions or comments can be submitted at any time to the mailbox .