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Confidentiality Policy

Thank you for visiting Québec International of the Québec government and for your interest in this Confidentiality Policy.

This portal does not place permanent cookies on users' hard drives. However, when a temporary cookie is required for navigation with ASP (Active Server Pages), it is entered in random access memory and is automatically deleted when the visitor leaves the website. This portal contains links to websites operated by other government agencies or public and private organizations.

Some of these websites may place temporary or permanent cookies on visitors' hard drives. For further information, read the privacy policy of these websites.

No personal information is collected without the prior consent of the netsurfer.

Information exchanged automatically

You cannot be identified personally from the information exchanged automatically between computers. This information is collected to meet the technological requirements for Internet browsing and is used for statistical purposes.

You should be aware that, as soon as you access the (www.gouv.qc.ca) website, information is automatically exchanged between your computer and the server of the governmental portal. The information does not identify you personally. The following information is then exchanged :

  • Your internet domain name (for example, “xcompagnie.com”, if you use a private Internet access account, or “university.edu” if you obtain access via a university) and your IP address (in general, an IP address is a unique number assigned to your computer when it is connected to the Internet, which makes it possible to send documents that are intended for you without error);
  • The type of browser and operating system used to access this portal;
  • The web pages you access;
  • If you access the portal from another website (referring website), the address of that website.

This exchange of information is necessary if the server is to send you a file that is compatible with the computer equipment you are using. The government keeps the information required to have a record of the number of visitors, the pages visited most often, the technology used by the portal's clientele, the referring websites and the countries of origin of visitors to the website.

If you send us personal information

Under the “Act respecting Access to documents held by public bodies and the Protection of personal information”, a department or agency must collect personal information from you only if it needs this information (section 64); it must also identify itself and inform you (excerpt from section 65) :

  • “Of the name and address of the public body on whose behalf the information is being collected;
  • Of the use to which this information will be put;
  • Of the categories of persons who will have access to the information;
  • Of the fact that a reply is obligatory, or that it is optional;
  • Of the consequences for the person concerned or, as the case may be, for the third person, in case of a refusal to reply;
  • Of the rights of access and correction provided by law.”

If you decide to send us personal information – by e-mail or by completing a form on line – we will use only the information required to respond to your request and to follow up on it. Electronic messages are treated as confidentially as regular mail.

The personal information sent is not disclosed to any other government agency unless your request is intended for that agency or disclosure is required by law. In no case is the information sent used to draw up a profile of users, or disclosed to a private organization.

Links with other websites

This portal contains links to government agencies and private organizations. When you leave the governmental portal, a message informs you that you are leaving the government's virtual space and that the information exchanged is no longer subject to the government's policy on privacy, but to the policy of any private website you access.

If you have any comments or questions, you can use at any time the Contact Us mail box at the top of each page.

To know more about...
Act respecting Access to documents held by public bodies and the Protection of personal information
Website of the Commission d'accès à l'information