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Availability of our services |
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Information pages
Our information pages are available at all times.
On-line services
Our services are occasionally taken off-line for maintenance to ensure that our on-line services are functioning properly. Interruptions generally last for less than an hour. We reserve the right to interrupt service at any time when the situation warrants.
If you want to use an on-line service and it is temporarily unavailable
We will inform you of the situation and tell you when the service will be available.
If you are using an on-line service and a service interruption is about to occur
We will tell you when the interruption is scheduled and invite you to stop using the service. If you are unable to complete your transaction, your information will be saved and you will be able to come back later and continue your transaction if:
- the service you were using has a storage option
and
Clic Revenu
If Revenu Québec's Clic Revenu service is temporarily unavailable to confirm your identity, you can instead use a personal access code (PAC) from the Régie (if you have one) to gain access to any of the on-line services.