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Service Statement
Mission
The mission of the Société de l'assurance automobile du Québec (SAAQ) is to provide insurance protection for Quebecers against the risks inherent in use of the road. This safety promotion-insurance model operates in:
- accident prevention and road safety promotion;
- monitoring access to the highway and the collection of licensing fees (from drivers and vehicle owners);
- enforcing compliance by highway carriers of goods and passengers with transport legislation;
- road accident victims' compensation and their rehabilitation.
Confidentiality
In accordance with the Act respecting access to documents held by public bodies and the protection of personal information, the SAAQ ensures the confidentiality of information gathered, and only allows the use of such information for purposes prescribed by the Act.
Results made public
This Statement will be followed up and results tabled in an annual report by the Minister of Transport before the National Assembly.
Headings
Service Statement
 Sets out what highway carriers and the general public can expect in terms of service from SAAQ employees.
 Service Statement
120 Ko - 6 pages
This Statement will be followed up and results tabled in an annual report by the Minister of Transport before the National Assembly.
Date of publication: July 1, 2003.
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