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Insights
The importance of brand standards
For a brand to have meaning in any useful sense there must be a collection of clear and concise standards which ensure that each user of the
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Insights
How the hotel industry is cutting out the mid-tier
We are going to witness a depletion of hotels in mid-tiers with luxury properties thriving on emotional drivers and true branding while all
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Insights
The rules of attraction: how to secure the best revenue management candidate during the talent droug
With high turn-over rateS and a market demand for increasing numbers of talented staff, it is critical that hoteliers focus not only on attr