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| If you want to ... | Contact ... |
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| Legal aid | |
| To find out about legal aid | See What is legal aid? |
| To apply for legal representation, contact your local legal aid office | See Legal aid offices |
| To apply for legal representation if you can’t get to
a legal aid office, phone the provincial Legal Services Society Call
Centre — 9:00 a.m. to 4:00 p.m. Monday, Tuesday, Thursday, and Friday 9:00 a.m. to 2:30 p.m. Wednesday |
(604) 408-2172 (Lower Mainland) 1-866-577-2525 (toll free, outside the Lower Mainland) |
| If you have a question about your legal aid case, contact the office where you applied | See Legal aid offices |
| LawLINE | |
| To get answers to your legal questions, call LawLINE — 9:00 a.m. to 4:00 p.m. Monday, Tuesday, Thursday, and Friday 9:00 a.m. to 2:30 p.m. Wednesday |
(604) 408-2172 (Lower Mainland) 1-866-577-2525 (toll free, outside the Lower Mainland) |
| LSS administration/senior management | |
| For LSS administration or senior management, contact the Vancouver Regional Centre | Legal Services Society 400 – 510 Burrard Street Vancouver, BC V6C 3A8 (604) 601-6000 |
| Freedom of Information | |
| To make a request for information under the Freedom of Information and Protection of Privacy Act, contact the communications officer | Communications Officer Legal Services Society 400 – 510 Burrard Street Vancouver, BC V6C 3A8 (604) 601-6000 |
| Media | |
| For media inquiries, contact the communications officer | Call: (604) 601-6004 E-mail: communications officer |
| Complaints | |
| To make a complaint about a lawyer's legal aid services, contact the LSS complaints co-ordinator | E-mail: complaints co-ordinator See also Complaints |
| To make other complaints about a lawyer, contact the Law Society of BC | Website: www.lawsociety.bc.ca See also Complaints |
| To make a complaint about someone improperly receiving legal aid, contact the third party complaints co-ordinator at LSS | E-mail: third party complaints See also Complaints |
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Note: LSS cannot give legal advice by e-mail. If you have a legal question, refer to one of the services listed above.