Publications

Fact Sheets

Fact Sheets are one or two page summaries on different topics.

Entering into a Tenancy
Dispute Resolution
Dispute Resolution Decisions and Orders
End of Tenancy
Other Fact Sheets

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Entering into a Tenancy

  1. Discrimination in Residential Tenancy - RTB-118 (PDF)
    Answers common questions about discrimination in residential tenancy.

  2. Security Deposits and Pet Damage Deposits - RTB-120 (PDF)
    Outlines security and pet deposits and provides information on when deductions can be made from deposits.

  3. Returning the Security Deposit or Pet Damage Deposit - RTB-109 (PDF)
    Outlines how a tenant can get a Security Deposit or Pet Damage Deposit returned by a landlord.

  4. Pets in Tenancies - RTB-112 (PDF)
    Offers information on pets in tenancies, pet clauses and ending a tenancy because of a pet.

  5. Condition Inspections and Reports - RTB-115 (PDF)
    Outlines how landlords and tenants are to complete condition inspections and reports at the beginning and end of tenancies.

  6. Protecting Against Illegal Activity on a Rental Property - RTB-113 (PDF)
    Provides information on preventing illegal activities in a residential tenancy and outlines measures available in the Residential Tenancy Act and Manufactured Home Park Tenancy Act to end a tenancy of a tenant engaged in illegal activity.

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Dispute Resolution

  1. Resolving a Dispute on Your Own - RTB-128 (PDF)
    Tips about how to avoid or resolve a dispute on your own.

  2. The Dispute Resolution Process - RTB-114 (PDF)
    Outlines the residential tenancy dispute resolution process.

  3. Preparing for Dispute Resolution - RTB-127 (PDF)
    Provides suggestions about preparing for residential tenancy dispute resolution.

  4. How to Fill In an Application for Dispute Resolution - RTB-122 (PDF)
    Instructions on completing an Application for Dispute Resolution.

  5. Residential Tenancy Branch Fees and Fee Waivers - RTB-123 (PDF)
    Lists the fees for residential tenancy services and provides information about applying for a fee waiver.

  6. Requesting Dispute Resolution Applications be Joined - RTB-121 (PDF)
    Answers common questions on joining similar residential tenancy and manufactured home park dispute resolutions.

  7. How to Serve Documents - RTB-119 (PDF)
    Explains how to serve the other party to a residential tenancy dispute with evidence and documents.

  8. Deadlines for Serving Evidence and Submitting It to the RTB - RTB-126 (PDF)
    Provides information about how to serve evidence and submit evidence to the Residential Tenancy Branch.

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Dispute Resolution Decisions and Orders

  1. Review of Dispute Resolution Officer's Decision - RTB-100 (PDF)
    Explains the circumstances under which a dispute resolution officer may choose to review a decision.

  2. Clarification or Correction of Orders and Decisions - RTB-111 (PDF)
    Outlines how and why a dispute resolution officer may clarify an order or decision, and correct an obvious error or inadvertent omission in a decision, order or reason.

  3. Enforcing a Monetary Order - RTB-108 (PDF)
    Explains how to enforce a dispute resolution officer's Monetary Order.

  4. Landlord: Enforcing an Order of Possession - RTB-103 (PDF)
    Explains how a landlord must serve an Order of Possession on a tenant.

  5. How to Serve Documents - RTB-119 (PDF)
    Explains how to serve the other party in a residential tenancy dispute with evidence and documents.

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End of Tenancy

  1. Returning the Security Deposit or Pet Damage Deposit - RTB-109 (PDF)
    Explains how a tenant can get a security deposit or pet damage deposit returned by a landlord.

  2. Re-instatement of Tenancies - RTB-124 (PDF)
    Outlines how to issue and enforce a Notice to End Tenancy and avoid the re-instatement of a tenancy.

  3. Selling a Tenanted Residential Property in British Columbia - RTB-125 (PDF)
    Addresses a variety of issues concerning selling tenanted properties.

  4. Condition Inspections and Reports - RTB-115 (PDF)
    Outlines how landlords and tenants are to complete condition inspections and reports at the beginning and end of tenancies.

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Other Fact Sheets

  1. Landlord Access and Unlawful Entry - RTB-107 (PDF)
    Outlines provisions in the the Residential Tenancy Act and the Manufactured Home Park Tenancy Act that protect tenants from unlawful entry by landlords and that allow landlords access for specific purposes.

  2. Emergency Repairs to a Property - RTB-110 (PDF)
    Defines 'emergency repair' and outlines what a tenant must do if a landlord is not available to make or authorize an emergency repair.

  3. Terminating or Restricting Services or Facilities - RTB-116 (PDF)
    Outlines the conditions under which a landlord may terminate a service or facility of a tenant.

For additional information on residential tenancy issues, please see our guides page.

Tenancy agreements, rent increase notices, dispute resolution applications and other forms are available on our forms & fees page.

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