- Office Locations
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The
FrontCounter BC Centre
Government is responding to the needs of clients
by opening centres to serve as a single point of
contact for clients operating or starting a natural
resource-focused business in B.C.
Clients will no longer need to go from agency to
agency to obtain information and the various approvals
required to invest in natural resource opportunities
in B.C. Centre staff can provide information and
help on virtually every provincially regulated
natural resource issue related to the client's
project from
start to finish.
The goal is to foster vibrant, robust B.C. communities
by improving client services and access to natural
resource opportunities.
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Long-term Plan for Government
Service Delivery
This centre is part of government's long-term
plan to deliver government services in an efficient,
convenient manner where and when British Columbians
need them. It's about keeping our clients satisfied
and helping them navigate - seamlessly, from start
to finish - the relevant licenses, permits and
registrations.
In May of 2004, government conducted a survey
of natural resource clients. Our clients told
us a single point of contact where they could
access natural resource opportunities would make
it easier for them to pursue business opportunities
and conduct regular business. The Front Counter
BC Centre is a positive response to our client's
feedback
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Ministries and Agencies Involved
Include:
Ministries:
- Forests and Range
- Agriculture and Lands
- Environment
- Transportation
- Energy, Mines and Petroleum Resources
- Economic Development
- Tourism, Sport and the Arts
- Labour and Citizens' Services
- Health
Agencies:
- Integrated Land Management Bureau
- Agricultural Land Commission
- Interior Health Authority
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Centre
Staff, Your Direct Link
FrontCounter BC staff have an important front-line
function for clients of resource ministries and agencies.
Staff will:
- provide front-line contact for in-person access
to government staff.
- guide the applicant through the various government
issued authorizations, legislation, regulations
and application and adjudication systems.
- assist with completing well-thought-out and complete
application packages.
- provide in-person assistance to interpret land
and resource information, maps and government approved
land and resource management plans.
- follow up on the status of applications filed
and track progress.
- liaise with ministries, agencies and other levels
of government.
- begin the referral process with First Nations.
- work with business community, local communities
and governments to work with clients to identify
and market economic development opportunities.
FrontCounter BC staff act as advocates for timely
decisions and responses. Staff do not 'lobby' to
have projects approved. |
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Focus on Stewardship, Protection and Conservation
A continued focus on stewardship, protection, and
conservation. All projects remain subject to provincial,
federal and regional regulatory processes.
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FrontCounter BC Centres
This new centre will help clients proactively identify
environmental, public health and safety issues. These
important concerns will be addressed as an essential
part of the process, while the authorization process
proceeds efficiently.
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