Hours of operation for Enquiry BC are 7:30 AM to 5 PM PST -- Monday through Friday.
Telephone Device for the Deaf (TDD)
In Victoria call: 387-6121 In Vancouver call: 604 660-2421 Elsewhere in BC call: 1 800 663-7867 Outside British Columbia: 604 660-2421 Email address
In Vancouver call: 604 775-0303 Elsewhere in BC call: 1 800 661-8773
Enquiry BC's call centre, which opened in July 1991, is one of the province's busiest call centres, having answered more than 1 million enquiries over the past year. The centre provides the following services to all British Columbia residents, on behalf of provincial government ministries, Crown corporations and public agencies:
- basic provincial government information;
- assistance in identifying the program or person that the caller needs to speak to;
- government program or government employee phone / facsimile numbers or addresses;
- assistance in identifying the level of government responsible for a program or services; and
- toll-free transfer for callers who would otherwise incur a cost for obtaining information from or conducting business with the provincial government.
Enquiry BC is also responsible for policy and guidelines regarding provincial government listings in the Province of British Columbia Blue Page listings in all thirty-six public telephone directories in the province.
The Enquiry BC program is the front line in providing open, accessible government to
all British Columbians.
