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BC NurseLine provides 24-hour, confidential health information and advice. Anywhere in the province, call BC NurseLine to speak to a registered nurse 24-hours or a pharmacist from 5 p.m. to 9 a.m. every day.
Specially trained nurses answer questions about health topics and procedures, identify symptoms, and help you decide when to see a health professional. Information and referrals are also provided to other services.
Pharmacists are available to answer your questions about medications.
| Toll-free in BC | | 1-866-215-4700 |
| In Greater Vancouver | | 604-215-4700 |
| Deaf and hearing-impaired | | 1-866-889-4700 |
The nurse will ask for your Personal Health Number on your B.C. CareCard; you will not be denied service if you do not provide it.
Translation services are available in over 130 languages. Please wait for the recorded disclaimer message for a nurse to answer your call - ask for translation services in the language that you prefer or speak.
For nutrition information and advice, click on www.dialadietitian.org or call Dial-A-Dietitian and speak to a registered dietitian. Translation services are available in over 130 languages upon request for callers.
If you need more in-depth counseling, referrals are provided to hospital outpatient dietitians, community nutritionists or other services. This service does not replace the medical counsel of your doctor.
| Toll-free in BC | | 1-800-667-3438 |
| In Greater Vancouver | | 604-732-9191 |
If this is an emergency, call 911 or the local emergency number immediately. If you, or someone in your care, has chest pains, difficulty breathing, or severe bleeding, it could be life-threatening.
If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now for 24-hour toll-free poison information.
| Toll-free in BC | | 1-800-567-8911 |
| In Greater Vancouver | | 604-682-5050 |
Are you interested in helping people make better decisions about their health? Join the dynamic and caring team of registered nurses at BC NurseLine and help people get the health information, advice and care they need. A national leader, BC NurseLine, located in Burnaby, British Columbia, offers challenging career opportunities in the emerging field of Tele-Nursing, and recruits qualified nurses on an ongoing basis for full-time, part-time and casual positions. Click here for more information.
Click here for more information on the BC HealthGuide Program.
Your privacy and personal information are protected under the Freedom of Information and Protection of Personal Privacy Act. Follow this link for more information.
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