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REPORT A CLAIM

Report a claim Lower Mainland:
604-520-8222


Rest of B.C.:
1-800-910-4222 Report a claim
autoplan: insurance you can count on
autoplan: insurance you can count on

Need to report a claim?

Phone ICBC’s Dial-A-Claim centre. Wherever you are, we’re ready to take your call 24 hours a day, every day.

  • Lower Mainland: 604-520-8222
  • Elsewhere in B.C.: 1-800-910-4222
  • Outside B.C.: 1-800-910-4222



Learn More About Reporting-a-claim

What kind of loss are you dealing with?

Has your vehicle been damaged? Was somebody injured? Has your car stereo — or whole car — been stolen? Find out more about what to do when:

Assessing and settling your claim

We're committed to a claims process that's open and fair. Do you want to better understand how your claim will be handled? Find lots of helpful information here, including:

Unhappy with our handling of your claim?

We do our utmost to ensure proper claim-handling, fair settlements and hassle-free service. That said, if you’re not satisfied with how ICBC has handled your claim, here’s what you can do.