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Workers' Advisers Office
Advice, Education, Representation...
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Vision
WAO is a proactive, innovative and progressive organization demonstrating excellence in advice, education and representation to workers, their dependents and other stakeholders while fostering safe and healthy workplaces.
Mission
To work towards a system of workers’ compensation that serves the needs of workers, their dependents and other stakeholders, in a timely, responsive, innovative and accountable manner.
Values
- Teamwork – We support each other and those we work with across organizational boundaries.
- Respect – We treat each other and those we serve with respect, dignity, fairness and courtesy.
- Diversity – We recognize and value the diversity in our work environment and in our clients.
- Work-life Balance – We uphold healthy work-life balance initiatives and practices.
- Accountability – We are open and transparent in our decision making.
- Innovation – We commit to building a dynamic work environment that promotes innovation and continuous learning.
- Excellence – We strive for efficient and effective work processes to attain individual and organizational performance excellence.
- Service Delivery – We encourage feedback from each other, our clients, and other stakeholders to strengthen our leadership and service delivery potential.
- Collaboration – We collaborate with other branches, agencies and stakeholders to foster safe and healthy workplaces in the Province of British Columbia.
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