Workers' Advisers Office
Advice, Education, Representation...

• What's New: Notice to All Workers Granted Permanent Disability Awards Prior to June 30, 2002: If you were granted a permanent disability award before June 30, 2002, you may be affected by a recent change in WorkSafeBC policy.
• If you disagree with a WorkSafeBC decision about your claim, you can request a review
• If you are looking for information on the appeals process, read the factsheet on Appeals to the Workers' Compensation Appeal Tribunal

Vision

Mission

To work towards a system of workers’ compensation that serves the needs of workers, their dependents and other stakeholders, in a timely, responsive, innovative and accountable manner.

Values

1. Teamwork – We support each other and those we work with across organizational boundaries.
2. Respect – We treat each other and those we serve with respect, dignity, fairness and courtesy.
3. Diversity – We recognize and value the diversity in our work environment and in our clients.
4. Work-life Balance – We uphold healthy work-life balance initiatives and practices.
5. Accountability – We are open and transparent in our decision making.
6. Innovation – We commit to building a dynamic work environment that promotes innovation and continuous learning.
7. Excellence – We strive for efficient and effective work processes to attain individual and organizational performance excellence.
8. Service Delivery – We encourage feedback from each other, our clients, and other stakeholders to strengthen our leadership and service delivery potential.
9. Collaboration – We collaborate with other branches, agencies and stakeholders to foster safe and healthy workplaces in the Province of British Columbia.