|
![]() |
CIC Call Centre ServicesWe are currently conducting our annual client satisfaction survey. We would like to have your feedback on our service. Therefore call centre agents will ask you if you would like to participate in this survey. Information Available AnytimeRead our tips for clients. Our automated telephone service is available 24 hours a day, 7 days a week. If you have a touch-tone telephone, you can
Note: CIC’s automated telephone service aims to answer 80% of calls. Call Centre AgentsBilingual call centre agents are available to answer your questions Monday to Friday, 8 a.m. to 4 p.m., your local time. Please note that agents cannot make decisions on applications that are being processed by Case Processing Centres or CIC offices, nor can they assist you in processing your application more quickly.
|
![]() |
|||
Last Updated: 2007-02-14 | ![]() |
Important Notices |