1030 Innes Road
Ottawa ON K1A 0M5
Canada

Tel.: 613-998-3721 or 1-866-998-3721
Fax: 613-998-4721
TTY/TDD: 819-997-3123

• Note: If you are sending an item to CCI by courier, use postal code K1B 4S7.
• If you are visiting the Institute, we are located near the intersection of Innes Road and St. Laurent Blvd. Visitor parking is limited. Local buses stop near CCI, check with OC Transpo.
• Tours of the CCI laboratories are by appointment only.
• Hours: 08:00 to 16:00 Monday to Friday, except statutory and civic holidays.

Client Services
Tel.: 613-998-3721 or 1-866-998-3721 (Option 7)
E-mail: cci-icc_services@pch.gc.ca

• Free advice and general inquiries
• Information on specific services and topics

Publications Sales
Tel.: 613-998-3721 or 1-866-998-3721 (Option 4)
E-mail: cci-icc_publications@pch.gc.ca

• Order publications, products, and brochures

Library Services
Tel.: 613-998-3721 or 1-866-998-3721 (Option 5)
E-mail: cci_library@pch.gc.ca

• Inter-library loans, photocopying services, reference and computerized searches

Learning Opportunities
Tel.: 613-998-3721 or 1-866-998-3721 (Option 6)
E-mail: cci-icc_edu@pch.gc.ca

• General inquiries about workshops, internships, and professional development

Directors and Management
Tel.: 613-998-3721 or 1-866-998-3721
E-mail: firstname_lastname@pch.gc.ca

• Director General and Chief Operating Officer:
  Jeanne Inch, ext. 115
• Associate Director General and Director, Conservation and Scientific Services:
  Charlie Costain, ext. 162
• Director, Business Planning and Administration:
  Lise Perron-Croteau, ext. 297
• Director, Information Services and Marketing:
  Raymond Lafontaine, ext. 103
• Manager, Conservation Research Services:
  David Grattan, ext. 181
• Manager, Fine Arts, Paper, and Textiles:
  James Bourdeau, ext. 228
• Manager, Analytical Research Laboratory:
  Pujing Pan, ext. 154 (on extended training)
• A/Manager, Analytical Research Laboratory:
  Paul Marcon, ext. 149
• A/Manager, Objects, Industrial Collections, Archaeology and Furniture:
  Charlie Costain, ext. 162
• A/Manager, Preservation Services and Training:
  Cliff Cook, ext. 152

CCI Staff
Tel.: 613-998-3721 or 1-866-998-3721
E-mail: firstname_lastname@pch.gc.ca

• If you know the extension of the person you are calling, enter it when the auto-attendant answers the phone
• If you do not know the extension of the employee you are calling, press 3 when the auto-attendant answers the phone to obtain a staff directory.
• If you are unsure of the spelling of an employee's name, use the Government Electronic Directory Services (GEDS) form for CCI.

25 De Villebois
Gatineau QC K1A 0M5
Canada

Tel.: 819-243-4990
Fax: 819-997-3123
TTY/TDD: 819-997-3123
e-mail: ets-ste@pch.gc.ca