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Specialized AMICUS Sites (more…)
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Contact AMICUS
Client Information Centre
IT technical support
Interlibrary Loan
Standards
Troubleshooter
Reference and Information Services
Union Catalogue (holdings)
Client Information Centre (CIC) |
For general questions about AMICUS. Weekdays 10:00 to 15:00 ET
(except holidays, including Victoria Day & Remembrance Day). |
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E-mail: |
cic@lac-bac.gc.ca (Web form) |
Website: |
www.collectionscanada.ca/amicus |
Telephone: |
819-997-7227 |
Fax: |
819-994-6835 |
TTY: |
613-992-6969 |
Mail: |
Client Information Centre
Library and Archives Canada,
395 Wellington Street, Ottawa, ON K1A 0N4 CANADA |
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IT technical support |
For questions about your AMICUS user name, password and authorization. Weekdays 9:00 to 16:00 ET
(except holidays, including Victoria Day & Remembrance Day). |
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E-mail: |
ittech@lac-bac.gc.ca (Web form) |
Website: |
www.collectionscanada.ca/amicus |
Telephone: |
819-934-4300 |
Fax: |
819-994-6835 |
TTY: |
613-992-6969 |
Mail: |
IT technical support
Library and Archives Canada,
395 Wellington Street, Ottawa, ON K1A 0N4 CANADA |
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Interlibrary Loan (ILL) |
For questions concerning borrowing from the Library and Archives Canada,
the status of your request, renewing your request or revising your library's
entry in the ILL Directory, check our website. Note: ILL requests are not
accepted by telephone. |
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E-mail: |
illservicespeb@lac-bac.gc.ca (Web form) |
Website: |
www.collectionscanada.ca/ill/index-e.html |
Telephone: |
613-996-7527 (general enquiries) |
Telephone: |
613-996-3566 (status of requests and renewals) |
Fax: |
613-996-4424 |
Mail: |
ILL Division
Library and Archives Canada,
395 Wellington Street, Ottawa, ON K1A 0N4 CANADA |
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Standards |
For questions concerning MARC 21 standards and other cataloguing questions. |
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E-mail: |
marc@lac-bac.gc.ca |
Website: |
www.collectionscanada.ca/marc/index-e.html |
Telephone: |
819-994-6936 |
Fax: |
819-934-4388 |
Mail: |
Standards Division, Intellectual Management Office (IMO)
Library and Archives Canada,
395 Wellington Street,
Ottawa, ON K1A 0N4
CANADA |
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Troubleshooter (Informatics Facilities) |
For problems connecting to AMICUS |
Telephone: |
1-800-665-6045 (toll free); 819-994-0150 (Ottawa/Hull)
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Reference and Information Services |
For reference, consultative, and referral services in Canadiana
and Canadian studies. Available to researchers and libraries both within
Canada and abroad |
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E-mail: |
reference@lac-bac.gc.ca |
Website: |
www.collectionscanada.ca/services/index-e.html |
Telephone: |
1-866-578-7777 (toll free); 613-996-5115 (Ottawa/Hull) |
Fax: |
819-934-8333 |
TTY: |
613-992-6969 |
Mail: |
Reference and Information Services
Library and Archives Canada,
395 Wellington Street, Ottawa, ON K1A 0N4 CANADA |
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Union Catalogue (holdings) |
For questions about the Union Catalogue including how to report your
holdings. For questions concerning particular library holdings, submit the
AMICUS record number and library symbol of the holding via the comments form
or by fax. |
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E-mail: |
union.catalogue@lac-bac.gc.ca (Web form) |
Website: |
www.collectionscanada.ca/union-catalogue/index-e.html |
Fax: |
819-934-4388 |
Mail: |
Union Catalogue
Library and Archives Canada,
395 Wellington Street, Ottawa, ON K1A 0N4 CANADA |
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