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From/To border security requirements on U.S.A. and International items

Customers sending items to the U.S.A. and International destinations must provide complete sender and addressee information.

Items without sender and addressee information could be denied entry into the U.S.A. and other countries because of tightened border security requirements worldwide.

Inform your customers who mail items to the U.S.A. and International destinations to use a Canada Post shipping label and provide:

  • The sender's and addressee's full name and address; and
  • Accurate customs information.

Inform customers, who refuse to provide this information, that:

  • The item could be denied entry and returned to sender (RTS).



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