Anyone, including a non-citizen, who has a concern about the conduct of an RCMP member can make a complaint. You do not have to be directly involved in the incident; you can make a complaint on behalf of someone else, or as a witness to an incident.
Anyone with concerns about the conduct of an RCMP member may call the CPC at 1-800-665-6878 and talk about these concerns with one of the CPC staff.
After you contact the CPC, a member of the CPC staff will describe our role to you and help you decide whether you want to lodge a formal complaint or take advantage of other options that may be available to you such as alternate dispute resolution.
Complaints can be made:
- By completing the online complaint form available on the CPC's website
- By telephone:
From anywhere in Canada: 1-800-665-6878
TTY: 1-866-432-5837
or
- Mail:
Western Region Office
7337 137 Street
Suite 102
Surrey, British Columbia V3W 1A4