Help searching for Decisions, Notices, Orders
(DNOs) and other official CRTC releases
Making your searches precise
Documents being searched
Some tips for searching (when you know a decision number,
company name, etc.)
CRTC Thesaurus
What do I do if my search retrieves no documents?
Making you searches precise
There are several ways you can reduce the number of documents you retrieve
when looking for DNOs. You can use any or all of the options below.
You can:
Specify an Industry: Select either Broadcasting or Telecommunications
to retrieve documents that only relate to the specified industry.
Choose a Document Type: If you know that you are looking for
a specific document type (for example, a decision), elect it from the
drop-down list. You do not have to make a selection. By default, the
search engine will retrieve all types of documents.
Select a Year: If you know the year a document was released,
select it from the drop-down menu.
Search by words or phrases: The most precise way to search is
by 'phrase'. The search engine will retrieve only documents that contain
the words you entered, in the exact order you typed them.
When you are unsure of the exact phrasing, select the option 'all of
the words'. The search engine will find documents that contain all of
the words typed in the search box but not necessarily together or in any
specific order
If you use the option, 'any of the words', your search will be very broad,
since only one of the words needs to appear in a document for it to appear
in your results.
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Documents being searched
The DNO section contains the following documents:
Circulars, 1996 - present
Decisions, 1984 - present
Hearings (Notices of Public Hearing), 1992 - present with some coverage
prior to 1992
Letters, 1988 - 1994, coverage from 1995 to present varies
Public Notices, 1984 - present
Telecom Cost Orders, 1984 - present
Telecom Orders 1994 - present with some coverage in 1993
Telecom Taxation Orders, 1984 - present
To obtain a copy of one of these document types that is not on the
website, contact the CRTC Information Resource Centre directly at (819) 997-4484, by calling
our toll-free number 1-877-249-2782 (ask for the Information Resource
Centre) or by email.
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Some tips for searching
Searching by document number
When you know the document number you want you can:
- Select the appropriate industry
- Select the document type
- Select the year
- Enter the document number in the search box (e.g. 99-12 or 1999-12)
OR
- Go to the Advanced DNO search
- Select the option 'must contain' from the first box
- Select the option 'in the title' from the second box
- Type the document number in the search box (e.g. 99-12 or 1999-12)
Searching by company name
Note: Company names change over the years so it may by necessary to do
more than one search to find all the relevant documents.
When you want to find documents that refer to a specific company
- Select the appropriate industry
- Search by Phrase
- Enter the company name in the search box (e.g. Bell Canada)
OR
- Go the Advanced DNO search
- Select the option 'must contain' from the first box
- Select the option 'in the keywords' from the second box
- Enter the company name in the search box (e.g. Bell Canada)
Note: This option will work for documents published 2000 - present
Looking for all of the decisions (or notices, or orders)
in a given year
- Select the appropriate industry
- Select the document type
- Select the year
- Click on the search button
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CRTC Thesaurus
Terms from the Thesaurus have been used to index CRTC decisions, notices
and orders. This allows you to search by subject. DNOs from 2000, 2001,
2002 have been indexed. The best way to make use of this feature is to
use the Advanced DNO search and search by keyword. You will find instructions
on how to use the Thesaurus when you open it.
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What do I do if my search retrieves no documents?
Try any one or a combination of the following suggestions.
- Make sure you are searching English terms from the English language
search page
- Check your spelling.
- Search both Broadcasting and Telecommunications documents.
- Search all document types instead of a specific type.
- Search all years instead of specifying a year.
- Try searching using fewer terms.
- If you searched by phrase, use the same words, but select the 'all
of the words' option instead of by phrase.
If you need help locating documents on the site, email
us or call us at 1-877-249-CRTC (2782).
Date Modified: 2005-11-08
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