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Frequently Asked Questions - How to Apply for Funding

1. Necessary Tools for Successful Application.

1.1 What version of internet browsers is required?
1.2 How do I configure the browser to enable successful data entry?
1.3 How do I make the pop-up windows function in CIHR Web forms?
1.4 What free software do I need to view and print the applications?

2. General Information

2.1 When is maintenance performed on the system?
2.2 Who should I contact if I need help?

3. New User

3.1 How do I get access to the Web forms?
3.2 What happens if I forget my PIN or / and password?

4. Navigation

4.1 How do I create a new application package?
4.2 How do I navigate through a module?
4.3 What is the file number?

5. Data Entry

5.1 How do I fill in text boxes?
5.2 How do I ensure that the text entered in a text box will be printed?
5.3 How do I enter a monetary amount?
5.4 Can I edit information already saved?
5.5 Can I update my information throughout the year?

6. Saving

6.1 How do I save the information entered?
6.2 Is there any validation done on the saved information?

7. Printing

7.1 What are the steps to follow when printing a form?
7.2 Can I modify the type and size of the printed characters?

8. Submitting your Application

8.1 How do I submit my application?

9. Industrial Partnership

9.1 How do I create an Industrial Partnership Module?

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1. Necessary Tools For Successful Application

*This software may be downloaded free from the Internet.

1.1  What version of internet browsers is required?

Version 5.5+ of Internet Explorer* or Version 6.2+ of Netscape*.

1.2 How do I configure the browser to enable successful data entry?

Once your browser has been installed, we strongly recommend that you configure it using the following instructions:

Internet Explorer* Version 5.5 +

  1. Click on Tools.
  2. Click on Internet Options.
  3. In the General tab, there is a section called "Temporary Internet Files". Click on settings.
  4. Under "Check for newer version of stored pages" click "Every visit to page".

Netscape* Version 6.2+

  1. Click on Edit.
  2. Click on Preferences.
  3. Double click on Advanced.
  4. Double click on Cache.
  5. At the bottom where it says "Document in cache is compared to document on network" click "Every time".

1.3 How do I make the pop-up windows function in CIHR Web forms?

In order for the CIHR Web forms to function properly, pop-up window blockers must be disabled. To disable pop-up blockers, we suggest that you refer to the on-line help documentation for the browser and/or toolbars installed on your system. Alternatively, you may choose to contact your technical support department for further assistance.

1.4  What free software do I need to view and print the application?

You need Adobe Acrobat Reader Version 5+* (for viewing and printing the application itself)

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2. General Information

2.1  When is maintenance preformed on the system?

System maintenance is scheduled twice daily, between 8:00 a.m. and 8:30 a.m. EST, and between Midnight and 12:30 a.m. Est. We suggest that you save your data regularly, especially before the aforementioned times, to ensure that no data is lost.

2.2  Who should I contact if I need help?

Content Support: If you have questions or difficulties in completing the Web forms, contact the Information Desk at 1-888-603-4178 (select option 1) or 613-954-1968, or by e-mail at info@cihr-irsc.gc.ca.

Technical Support: If you have technical difficulties contact the CIHR Help Desk at 1-888-603-4178 (select option 2) or 613-941-0068, or by e-mail at webforms@cihr-irsc.gc.ca.

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3. New User

3.1  How do I get access to the Web forms?

To access the CIHR Web forms, you must have a password protected Personal Identification Number (PIN). To register for a CIHR PIN and Password, complete the PIN Form and submit it to CIHR. CIHR will send a notification that you have been granted access to the CIHR Web forms within one working day.

3.2  What happens if I forget my PIN and / or password?

We encourage you to look up your forgotten PIN or Password. If you require further assistance, call 1-888-603-4178 (select option 1) or send an e-mail to pin_nip@cihr-irsc.gc.ca.

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4. Navigation

4.1  How do I create a new application?

Once you have logged on to the CIHR Web forms:

Note: If you are not applying to an Industry Partnered program, disregard the Industrial Partnership Module that appears on your list of modules.

4.2  How do I navigate through a module?

The modules are broken down into sections. Select the section you wish to fill-in, enter your information, and save it before proceeding to another section. On the "Complete the Form" screen of each module, red check marks indicate which sections contain saved information.

4.3  What is the file number?

The file number is computer generated when you create a new application. It should not be confused with the application number. It can help you distinguish between different applications, and can be used as a reference number when a partner completes the Industrial Partnership Module (if applicable).

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5. Data Entry

5.1  How do I fill in text boxes?

Text boxes are provided for typing some parts of your application. You may decide to type the information directly in that space or copy and paste text prepared using a word processing tool. You can only type regular text - the system will not accept bold, italics, accents, script or formulas. If you copy and paste text, the font will be system generated to courier 10.

5.2  How do I ensure that the text entered in a text box will be printed?

It is your responsibility to ensure that the text entered appears on the printed report. We strongly suggest that you review your printouts thoroughly.

5.3  How do I enter a monetary amount?

You should enter numbers only (do not enter dollar signs or commas). If you use a period to enter pennies, the amount will be rounded up to the nearest dollar.

5.4  Can I edit information already saved?

Yes, simply go back to the section that requires changes and save the corrected data

5.5  Can I update my information throughout the year?

Yes. You can update your forms at any time during the year.

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6. Saving

6.1  How do I save the information entered?

To save the information you have entered in a section, click on the "Save" or "Save and Back to sections" buttons at the bottom of each screen.

For a screen to be saved, you must complete all mandatory fields. Mandatory fields are identified in bold titles.

6.2  Is there any validation done on the saved information?

No. It is the responsibility of the applicant to ensure that the application is complete and that all the information required for evaluation is provided.

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7. Printing

7.1  What are the steps to follow when printing a form?

  1. To optimize your printing, ensure that you have the Adobe Acrobat Reader software, Version 5.0 or higher (with the exception of Adobe Acrobat Reader 7.0 which is not compatible with the CIHR Web forms).

  2. Configure the Netscape or Explorer browser to execute automatically when you download a file with a PDF extension.

  3. Select the module you wish to print and click on the Preview / Print icon on the right hand side of the "Complete the Form" screen.

  4. Once Adobe Acrobat Reader displays the image of the application module you desire, click on the printer icon at the top on the Adobe Acrobat Reader view bar.

7.2  Can I modify the type and size of the printed characters?

No. Print parameters are set as part of the forms design. Text copied and pasted into text boxes on the web forms will automatically be converted to courier 10.

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8. Submitting Your Application

8.1  How do I submit my application?

You must print and submit the required number of copies of your full application on paper.
Steps to follow:

  1. Print the application online by clicking on the preview / print form icon.

  2. Print the attachments that you have prepared using your word-processing software.

  3. Insert the attachments in the location specified in the application guidelines.

  4. Provide the required number of copies.

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9. Industrial Partnership

9.1  How do I create an Industrial Partnership Module?

If you wish to submit an application under the UI-Rx&D research program, an Industrial Partnership module must be completed by each partner.

There are two ways to fill the Industrial Partnership Module :

  1. If you wish to fill in the module yourself, be it partially or fully, click on the Industrial Partnership Module link in your application. If you have more than one partner, you need to create multiple partners by clicking on "create new partner". Fill in the form and save. From the Industrial Partnership Module screen, you can print the form and send it to your partner for completion of the module with required signatures.
  2. If you wish for your partner(s) to complete the required information on their own, you can provide them the file number (located on the top right hand corner of the file folder on your screen) to be entered when filling out the Industrial Partnership Module. This enables them to have the Industrial Partnership Module in their list of applications specifying your name and pertinent information.

Note: Your partner(s) will have to request a PIN and create a password to access the Web forms.


Modified: 2007-09-11
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