Canada Border Services Agency
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Casual Refund Program

Publications and Forms

  • D Memoranda
    • D6-2-2
      Refund of Duties
    • D6-2-6
      Refund of Duties and Taxes on Non-commercial Importations
    • D11-6-1
      Determination/Re-Determination and Appraisal/Re-Appraisal of Goods
    • D17-1-0
      Accounting for Imported Goods and Payment of Duties Regulations
    • D17-1-19
      Interest Rate For Customs Purposes Regulations
  • Forms
    • B2G
      Customs Informal Adjustment Request Form

The Casual Refund Program applies to all non-commercial (casual) importations. The program is designed to streamline the refund or adjustment of:

  • duties, including those collected under the Special Import Measures Act (SIMA)
  • goods and services tax (GST) and harmonized sales tax (HST)
  • provincial sales tax (PST)
  • provincial tobacco and alcohol taxes

Under the Casual Refund Program, importers of casual goods complete a simplified B2G, Customs Informal Adjustment Request Form, and mail it to the nearest Casual Refund Centre (CRC).

The CBSA processes the completed form and authorizes the issuance of a cheque for any applicable refund.