Preview - My Account terms and conditions of use

In return for the Canada Revenue Agency (CRA) giving you access to My Account, you agree to abide by the following terms and conditions of use:

1. You agree to provide all the requested information for the purpose of viewing your personal income tax and benefit information, or managing your account by:

• changing your return
• changing your address
• applying for child benefits
• arranging your direct deposit
• authorizing your representative
• setting up your pre-authorized payment plan
• registering your formal dispute

2. You agree that any information you provide is true, accurate, and complete.

3. You agree to keep your User ID and Password secret and not to share them with anyone. If you forget them or suspect that others have obtained them, you agree to report it to us immediately.

4. The CRA can revoke your access to My Account, either as a security measure or for administrative purposes, if you fail to abide by these terms and conditions of use.

5. You agree that the CRA is not responsible for any losses or damages incurred by anyone because of:

• any reliance upon the information available on My Account, as it is not official CRA documentation
• any transfer of information to the CRA
• the non-acceptance of information provided through My Account
• any restriction, delay, malfunction, or unavailability of the My Account service