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Telephone numbers

Enquiries

T.I.P.S. (Tax Information Phone Service) This automated phone service provides information to individuals and businesses	1-800-267-6999 Services offered
Individual income tax enquiries Tax information for individuals including personal income tax returns, instalments and RRSPs Hours of service and service standard	1-800-959-8281 My Account
Telerefund This automated phone service provides information about your income tax refund.	1-800-959-1956 My Account
Businesses and self-employed individuals Business and GST/HST registration, payroll, GST/HST, excise taxes and other levies, excise duties, corporations, sole proprietorships and partnerships Hours of service and service standard	1-800-959-5525 My Business Account
Universal Child Care Benefit, Canada Child Tax Benefit UCCB, CCTB and related provincial and territorial programs, child disability benefit and children's special allowances Hours of service and service standard	1-800-387-1193 See Web pages
GST/HST credit GST/HST credit and related provincial and territorial programs Hours of service	1-800-959-1953 See Web pages
Forms and publications Order publications online or download from the CRA site. You can also use the toll free number to order	Order online or get phone numbers and hours of service
International Tax Services Office International and non-resident enquiries	Phone numbers and hours of service
Payment arrangements Discuss income tax payment arrangements with an agent	1-888-863-8657 Hours of service
e-service Helpdesk for individuals Call these numbers when you cannot access My Account or require assistance with NETFILE, TELEFILE, or Represent a client	Phone numbers and hours of service
e-service Helpdesk for businesses Call these numbers when you require assistance with My Business Account, GST/HST NETFILE, GST/HST TELEFILE, Information Returns Electronic Filing, Represent a client, or Payroll Deductions Online Calculator	Phone numbers and hours of service
TTY (Teletypewriter) For those with hearing or speech impairments who have enquiries	1-800-665-0354
Charities Client Assistance Get information about registered charities	1-800-267-2384 Hours of service