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Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

 




For Consumers

Banking and Insurance: ABM fees

Elderly man at ABMIf you use an automated banking machine (ABM) that is not owned by your financial institution, you will probably be charged a convenience fee. You should see a message displayed on the screen warning you of the cost, such as "This transaction will cost you $X, do you want to continue?".

If you proceed, you will have to pay a convenience fee on top of the INTERAC® network access fee and your regular account fees.

Question mark Did you know that it can cost more than $6.00 to use an ABM that is not owned by your financial institution?

To save money, you should:

  • Use your own financial institution's ABMs as often as possible so that you won't be charged extra fees.

  • Ask the cashier to charge you more than the total of your purchases when you pay using your debit card in stores. The difference between the amount of your purchase and the total amount is given back to you in cash. Note: not all stores allow such transactions, free of charge.

  • Try to minimize the number of transactions you make by withdrawing larger amounts of money at one time.

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FCAC/ACFC Toll-free 1.866.461.FCAC (3222)
Protecting Consumers / Informing Canadians Printable Version

Last Modified: 2007-06-22
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