What's New - Service Industries

Logistics and Supply Chain Management (SCM) Cost and Agility Assessment Tool and Case Study (May 2007)
This assessment tool defines the three components of logistics and SCM cost; classifies logistics and SCM cost activities categories and their respective components; and presents relative data which allows users to benchmark their logistics and SCM cost and agility against industry averages and other key player (s).

Logistics and Supply Chain Management (SCM) Key Performance Indicators (KPI) Analysis
The objective of this study is to propose a Logistics and Supply Chain Management (SCM) key performance indicators (KPI) analysis that can be used as a benchmarking tool for firms and policy makers. This analysis will help firms understand where they are located with respect to leading enterprises, as well as firms within their own sector and the U.S and what steps they must undertake in order to become more competitive.

Supply Chain Perspective:

• Canada/United States (November 2006)
• Manufacturing (November 2006)
• Retail and Consumer Product Goods (November 2006)
• Aerospace Sector (November 2006)
• Pharmaceutical Sector (December 2006)
• Automotive Sector (January 2007)

Services Sector Overview - October 2006