Canada Border Services Agency
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NEXUS

Cross Often? Make it simple, use NEXUS.

NEXUS is designed to expedite the border clearance process for low risk, pre-approved travellers into Canada and the United States.

Join NEXUS

From start to finish, the steps on how to become a member.

Current NEXUS members

How to declare goods and information on the border clearance process. How will you be travelling?

Air Land Marine

General Information

If you have passage problems, need to change your credit card information or have questions on enrolment or the program, please call one of the following Canadian processing centres:

Phone number Region Hours of operation
866-399-5887 Quebec and Atlantic residents Monday to Friday,
8 a.m. to 4 p.m. EST (except holidays)
800-842-7647 Ontario and United States residents Monday to Friday,
8:30 a.m. to 4:30 p.m. EST
866-496-3987 British Columbia, Alberta, Saskatchewan and Manitoba residents Monday to Friday,
8 a.m. to 4 p.m. PST