Towards a Workplace
Free of Conflict and Harassment
Departmental Policy - January 2001
Introduction
Departmental Policy and Priorities
Application of the Policy
Roles and Responsabilities
Rights, Obligations and Sanctions
Managers
Employees
Conflicts and Harassment General remarks
Definitions
Unwelcome/offensive conduct
The Impact of Conflict and Harassment
Preventing Conflicts... an ounce of prevention
Available Professional Resources
Office of Conflict Management
Human Resources Directorate
Informal resolution mechanisms
Prompt resolution
Conciliation
Mediation
Co-mediation
The Formal Harassment Complaint Process
Filing a complaint with the Office of Conflict Management
Conduct of the Investigation
Basic principles
General principles under the Privacy Act
Summary of the formal investigation process
The Deputy Minister's findings
Consequences associated with these findings
Other Remedies
Grievance
Adjudication
Canadian Human Rights Commission (CHRC)
Additional Information
References
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