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Canadian Radio-television and Telecommunications Commission
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How will we handle your submission?

Inquiry

  • Commission staff will respond to you within 10 working days.

Complaint

  • We may send the complaint to the telephone company, radio, television or distribution service so that it can address your specific concerns;
  • We may ask the company involved to respond directly to you in writing with a copy to the CRTC. In that case, the CRTC staff will review your complaint and the company’s response and will contact you further if required; or
  • We may refer your complaint to the Canadian Broadcast Standards Council for resolution.

Date Modified: 2006-10-01

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