The following Info-Guide is a document designed to help you navigate through the different government programs, services and regulations that deal with exporting, and to identify those of interest to you. Although most of the questions will be answered in the Info-Guide, the list is by no means exhaustive. The selected items provide a helpful overview of programs, services and regulations relating to exporting. This blended product of both federal and provincial information is developed to answer a growing demand for strategic information by business people. Municipal and other non-government information could be included, depending on the content and region. More information on these programs, services and regulations can be obtained through any of the following:
Forum for International Trade Training (FITT)
FITT is a national, non profit and professional organization, founded in 1992 by industry and government to develop international trade training programs and services, to establish country-wide standards and certification, and to ensure continuing professional development in the practice of international trade. FITT programs and services include:
FITT programs are delivered through community colleges, universities, private organizations and online.
For more information, please call 1-800-561-FITT (3488), fax your request to (613) 230-6808, see document FITT (Forum for International Trade Training) , visit the Web site at http://www.fitt.ca/english/view.asp?x=1 or e-mail info@fitt.ca
ExportUSA - International Trade Canada
ExportUSA consists of three programs:
Canadian companies who wish to participate in any ExportUSA mission or seminar must agree to be entered into the Virtual Trade Commissioner - a commercial, confidential database of Canadian exporters and their capabilities.
For further information regarding the program, please contact ITCan Regional Offices in Canada .
For information on the schedule of upcoming missions to the United States and seminars in Canada on how to export to the United States, please visit the calendar of Export USA.
or see document
ExportUSA.
Consulting Group - Business Development Bank of Canada (BDC)
The Business Development Bank of Canada (BDC) provides customized consulting solutions to meet the complex challenges faced by today's Canadian entrepreneurs. An export specialist from BDC's Consulting Group can help your business become export-savvy: assess global opportunities, increase your production capacity, establish international trade contacts and distribution, and conform to international regulations.
For more information, please call the BDC at 1-888-463-6232, see the document BDC Consulting or visit the Web site http://www.bdc.ca/en/my_project/Projects/exporting.htm
Canadian Trade Commissioner Service (TCS)
International Trade Canada (ITCan)
Part of International Trade Canada, the Canadian Trade Commissioner Service is a network of more than 900 trade professionals working in Canadian embassies, high commissions and consulates located in 140 cities around the world and 12 regional offices across Canada.
Located in every province and territory, the Trade Commissioner Service offers four key services in its regional offices:
The Trade Commissioner Service offers six key services to Canadian companies through its offices abroad:
For more information or to obtain a copy of the Trade Commissioner directory, please call the Enquiries Services Centre at 1-800-267-8376, (613) 944-9136 (TTY), see the document zARCHIVE - International Trade Canada (Regional Offices) or visit the Web site About the Trade Commissioner Service .
Agri-Food Trade Service (ATS) - Agriculture and Agri-food Canada
The Agri-Food Trade Service provides centralized access to market information, trade counselling and export support activities, which will take the exporter from initial enquiry to foreign market.
For more information, please visit Agriculture and Agri-Food Canada Web site at http://ats-sea.agr.ca/general/home-e.htm.
Export Development Canada (EDC) has assembled a team of specialists to work with smaller exporters. EDC offers a range of products and services to exporters, including:
For more information, please contact a front-line decision maker at EDC's Emerging Exporters Team by dialling toll-free 1-866-283-2957, 1-866-574-0451 (TTY). You may also see the documents Export Development Canada Online Services, Accounts Receivable Insurance, and Working Capital Solutions.
International Prime Contractor Service - Canadian Commercial CorporationAny Canadian company that produces a good or service and wants to export can approach CCC for its contracting assistance. CCC helps firms of all sizes from a wide variety of industry sectors.
For more information, please call 1-800-748-8191, see document International Prime Contractor Service or visit the Web site at http://www.ccc.ca/eng/bus_marketAccess_internationPrimeContractor.cfm
Financing for Exporting - Business Development Bank of Canada
Boost your sales, increase your profits, and explore your exporting potential with BDC's financial solutions for current or potential exporters.
For more information, please contact the BDC at 1-877-232-2269 or visit the Web site My Project Exporting
Business Development Program - BDP (ACOA)
ACOA can finance up to 75% of the costs of developing a marketing plan and of hiring a marketing manager to implement the plan over a three-year period. Other eligible activities include designing new labels and packaging, promotional materials, advertising, product demonstrations and participation at trade shows. Export-related activities can also be financed through provisionally repayable loans.
For more information, see the document Business Development Program - Improving Your Competitiveness, call the ACOA toll-free line at: 1-800-871-2596 or visit the Web site at the following address: http://www.acoa.ca/e/financial/bdp/competitive.shtml
NORTHSTAR Trade Finance Inc.
NORTHSTAR Trade Finance Inc. supports small and medium sized Canadian exporters by offering financing to creditworthy foreign buyers of eligible Canadian goods and services. NORTHSTAR complements Export Development Canada (EDC's) export financing services by financing export sales of between $100 000 and $5 million, with repayment terms of one to five years.
For further information, see the document NORTHSTAR Trade Finance Inc., contact Northstar at 1-800-663-9288 or visit their home page at: http://www.northstar.ca
Capital Acquisition Support Program - Prince Edward Island Business Development
The Capital Acquisition Support Program is designed to assist Prince Edward Island businesses acquire the infrastructure needed to develop from start-up through to international exporting. Through this program, business and government work together, with government providing financial assistance at those times when the business is most exposed to financial risk such as during the start-up period and during expansion of product lines or production of new products.
Eligible applicants to this program are manufacturers, processors, or providers of exportable services. Applicants must be sole proprietorships, partnerships, cooperatives or limited liability companies with well-developed business and marketing plans. Eligible projects for capital contributions cannot exceed $40,000 in eligible capital costs. Applications must be submitted before any financial or legal commitment has been made on the project.
For further information, please call PEI Business Development at 1-800-563-3734, see the document Capital Acquisition Support Program, or visit the PEI Business Development Web site at: http://www.gov.pe.ca/infopei/onelisting.php3?number=20767.
Marketing Support Program - PEIBD - Prince Edward Island Business Development
The Marketing Support Program provides financial assistance to Prince Edward Island businesses for marketing costs from start-up through to international exporting. Through this program, government will provide assistance to business to implement its marketing plan in the areas of research, market investigation, advertising and promotion.
Applicants engaged in retailing and services (to business or consumers) are ineligible for assistance. Eligible applicants to this program are manufacturers, processors and providers of exportable services. Applicants must be sole proprietorships, partnerships, cooperatives or limited liability companies with well-developed business and marketing plans. Eligible projects for marketing assistance must not exceed $40,000 in eligible project costs. Each business will be allowed up to two applications per calendar year totalling $40,000.
For further information, please call PEI Business Development at 1-800-563-3734, see the document Marketing Support Program - PEIBD, or visit the PEI Business Development Web site at: http://www.gov.pe.ca/infopei/onelisting.php3?number=20768.
Quality Improvement Support Program - Prince Edward Island Business Development
The Quality Improvement Support Program enables Island companies to enhance their capabilities, to pursue trade and export opportunities to improve their competitiveness in a global marketplace.
This program provides financial assistance to Prince Edward Island businesses to acquire the professional expertise that will provide quality assurance documentation, auditing, registration / certification leading to the creation or enhancement of a Quality Improvement Program or a certified Quality Education Program for management and employees. Through this program, Prince Edward Island Business Development encourages eligible Prince Edward Island manufacturers, processors and providers of exportable services to undertake quality initiatives while offsetting some of the costs with developing and implementing excellent improvement programs.
For further information, please call PEI Business Development at 1-800-563-3734, see the document Quality Improvement Support Program, or visit the PEI Business Development Web site at: http://www.peibusinessdevelopment.com/index.php3?number=63540&lang=E.
The objective of the 1-888-811-1119 Export Information Service is to connect Team Canada Inc clients to the full range of government export programs, services and expertise. The 1-888 service is delivered by the 13 Canada Business service centres across Canada on behalf of Team Canada Inc. Each call to the 1-888 line is automatically routed to the client's local service centre and answered by a trained information officer. While general export information is provided directly, clients who require more expert advice or export counselling are referred onwards to the appropriate domestic export development service.
For more information, please call Team Canada Inc at 1-888-811-1119, see the document ARCHIVE - Team Canada Inc or visit the ExportSource.ca Web site.
For more information on the Canada Business Service Centres, see the document Canada Business or visit the Web site at http://canadabusiness.gc.ca/gol/cbec/site.nsf/en/index.html
Enquiries Service of Foreign Affairs and International Trade Canada - International Trade Canada (ITCan)
The Enquiries Service of the ITCan provides general information and publications on trade, foreign policy and consular services.
For more information, please call ITCan's Enquiries Service at 1-800-267-8376 or visit Foreign Affairs and International Trade Canada 's Web site.
Trade Team PEI
Trade Team PEI provides services to Island businesses to help ensure they achieve success in the global marketplace.
Trade Team PEI is a partnership of federal and provincial government departments and agencies that offer export assistance to active and potential exporters. Working in partnership enables members of Trade Team PEI to coordinate international business development activities tot he greater benefit of Island businesses.
Trade Team PEI can provide you with general information, skills development export counselling, market-entry support, export financing and in-market assistance.
For more information on Trade Team PEI's export services see the document Trade Team PEI or visit their Web site at www.tradeteampei.com .
ExportSource.ca - Team Canada Inc
ExportSource is Canada's most comprehensive online source of export information. ExportSource delivers information and tools designed to assist Canadian businesses in exporting abroad or expanding into new markets. Through a single portal, visitors can search TCI member and partner Web sites and link to non-government and private-sector sources.
For more information, please call Team Canada Inc at 1-888-811-1119or visit the ExportSource.ca Web site.
Strategis - Industry Canada
Strategis is Industry Canada's Web site of business and consumer information. It provides fast, accurate and value-added information aimed at small and medium enterprises, as well as consumers. With Strategis, Canadian businesses have access to a vast array of management resources, perspectives and data that can help them further develop and expand markets, create alliances and find new clients. Consumers have access to interactive bank service charge and credit card cost calculators, and other useful information to help them become better informed citizens.
For more information, please call 1-800-328-6189, e-mail the Help Desk at hotline.service@ic.gc.ca, or visit Strategis' Web site at http://strategis.gc.ca/engdoc/main.html
International Business Opportunities Centre (IBOC) - International Trade Canada
A partnership between International Trade Canada and Industry Canada, the International Business Opportunities Centre (IBOC) matches business leads identified by Canadian Trade Commissioners abroad with the interests of capable Canadian firms, particularly small and medium-sized enterprises.
IBOC effectively links international opportunities with domestic capabilities using electronic databases to search out and engage Canadian companies in international markets. Canadian companies can register in the ARCHIVE - Virtual Trade Commissioner - VTC and the Canadian Company Capabilities databases to position themselves to benefit from international business opportunities.
For more information, visit International Business Opportunities Centre 's Web site.
Export Your Services...Take a World View! - Team Canada Inc.
Export Your Services...Take a World View! is the information source on exporting which is designed primarily for service exporters. It features updated, streamlined information to assist small and medium size service firms which are interested in exporting to do so successfully.
For more information, call 1-613-952-7396 or visit TCI's Export Your Services Web site.
Export Diagnostic - Team Canada Inc.
The Export Diagnostic is an online tool to help businesses assess their export readiness and identify priorities as they prepare to enter foreign markets. For businesses that are currently exporting, the tool may assist in fine-tuning export strategies.
For more information, please see the document Export Diagnostic or visit the Export Diagnostic Web site.
Roadmap to Exporting - Team Canada Inc.
Roadmap to Exporting is a tool designed by Team Canada Inc to help exporters, in all stages of development, locate the best sources of export services.
For more information, please call toll-free at 1-888-811-1119 or visit the Roadmap to Exporting Web site of TCI.
Step-by-Step Guide to Exporting - Team Canada Inc
The Step-by-Step Guide to Exporting is designed to give you an understanding of the realities of exporting and to provide you with solid, straightforward information on how to assess your export capabilities. It also steers you through the process of planning and executing your first exporting venture.
For more information, please call toll-free at 1-888-811-1119 or visit the Step-by-Step Guide to Exporting Web site of TCI.
Businesswomen in Trade - International Trade Canada
The Businesswomen in Trade Web site was developed by the International Trade Canada (ITCan) for women entrepreneurs who lead small and medium enterprises to meet their special information and assistance needs that are relevant to exporting and export activities. It is a gateway to a wealth of information on preparing for and succeeding in the export marketplace.
For more information, please visit the Business Women in Trade - Publications Web site of ITCan.
ATA Carnet - Canadian Chamber of Commerce
The ATA Carnet is an international, unified customs document, which under a series of customs conventions, simplifies customs procedures for the temporary duty free admission of three main categories of goods traded internationally:
The Canadian Chamber of Commerce is the official issuing agent of ATA Carnets in Canada.
For more information, please see the document ATA Carnet or visit the Web site http://www.chamber.ca/carnet
Canadian Company Capabilities - Industry Canada (IC)
Canadian Company Capabilities (CCC) is an online database which profiles approximately 50 000 Canadian companies. It offers free registration to Canadian companies and is available globally through Strategis, Industry Canada's Web site. This database contains vital company information that can be searched to locate Canadian suppliers and distribution channels, to determine competition, to form partnerships and to uncover export ventures.
Registration to CCC is voluntary and free of charge. Companies are encouraged to register electronically through the Internet at http://strategis.gc.ca/sc_coinf/ccc/engdoc/homepage.html.
For registration on site, please visit the Community Access Program document for more details or visit the Canada Business service centre nearest you.
Companies are invited to update their information at least once a year to keep it timely. For more information, please call 1-800-272-9675 or visit IC's Web site.
Trade Data and Statistics - Statistics Canada
Statistics Canada maintains records related to sales, inventories and operating data for retail and wholesale businesses and the number and value of new motor vehicles sold in Canada. Statistics Canada also maintains detailed trade data by commodity or industry and records related to exports and imports on a customs basis.
The online catalogue of products and services is available at http://www.statcan.ca/english/services/index.htm.
For more information, please call 1-800-263-1136, see document
Trade Data and Statistics or visit
Statistics Canada
's Web site.
Trade Data Online - Industry Canada
Trade Data Online provides detailed information on Canadian and U.S. imports, exports and trade balances - in terms of dollars or percentages - with 200 countries for over 5,000 commodities (by HS codes) for the latest ten complete years and the current year to date. Monthly details are also available for the last two years. In a separate module, information is available on the imports, exports, trade balances, manufacturing shipments, apparent domestic markets and export intensities of Canadian industries (by North American Industry Classification System and Standard Industrial Classification codes).
For more information, please call 1-800-328-6189, see document Trade Data Online or visit the Web site at http://ic.gc.ca/sc_mrkti/tdst/engdoc/tr_homep.html
TradeMap Canada - Team Canada Inc.
TradeMap Canada is an innovative tool created by the International Trade Centre in Geneva to allow exporters and trade professionals to easily access key international trade data. Team Canada Inc is pleased to provide this service for free to Canadians through a registration on Exportsource.ca. TradeMap provides online access to the world's largest trade database and presents indicators on export performance, international demand, alternative markets, and the role of competitors from both the product and country perspective.
For more information, call toll-free 1-888-811-1119 or visit the Web site: http://www.trademap.net/canada/login.htm
Business Number - Importer/Exporter Account Number - Canada Border Services Agency and Canada Revenue Agency
All Canadian individuals or businesses exporting on a commercial basis must obtain a business number in order to account for their goods. The Canada Revenue Agency uses this number to identify a business and to process Customs accounting documents. Application forms are available from all Canada Revenue Agency offices that clear commercial shipments, and from Business Window sites, where you may also submit completed forms.
For more information, please call 1-800-959-5525, contact your nearest Canada Revenue Agency Business Window Office, see document Importer/Exporter Account Number and document Business Number - BN or visit the Web site at http://www.cra-arc.gc.ca/E/pub/tg/rc2/
To locate the nearest Canada Revenue Agency Business Window Office, see document ARCHIVE - Canada Revenue Agency - Tax services offices and tax centres.
Border Information Service (BIS) - Canada Border Services Agency
BIS is an automated telephone service providing information on customs-related topics such as:
For further information, please call 1-800-461-9999, see document Border Information Service - BIS or visit the Web site at http://www.cbsa-asfc.gc.ca/export/menu-e.html
Reporting of Exports - Canada Border Services Agency (CBSA)
Exporters must report to CBSA on goods they export out of Canada. Any Canadian shipment exported directly to a non-U.S. destination, as well as those that are shipped in transit through the U.S. destined for a third country, must be reported. Unless the goods are controlled, prohibited or regulated, exporters do not have to declare the following:
All controlled, prohibited and regulated goods require permits, certificates or licenses that must be presented before exportation of these goods. Such goods, when destined for consumption in a country other than the United States, must also be accompanied by Form B13A, Export Declaration, regardless of the value of the goods. It is the exporter's responsibility to find out if the goods he wishes to export are controlled, prohibited or regulated.
The Canada Border Services Agency and Statistics Canada have jointly developed the Canadian Automated Export Declaration (CAED), a Windows-based software application designed to offer flexibility and convenience, to streamline the export reporting process and to reduce the export reporting problems of under coverage, duplication and paper burden. It provides exporters or their agents the ability to transmit completed Export Declarations directly to the Federal Government of Canada via the Internet. Exporters who do not use the CAED must report their exports by completing form B13A Export Declaration,which is available in PDF format at the Web site http://www.cbsa-asfc.gc.ca/E/pbg/cf/b13a/
For more information on CAED, please call 1-800-263-1136 or visit the Web site at http://www.statcan.ca/english/exports/index.htm
For more information on the reporting of exports, please call 1-800-461-9999, see the documents Customs Offices - Supplement and Reporting of Exports or visit the Web site at http://www.cra-arc.gc.ca/tax/business/topics/bn/needone/importexport-e.html
Exports of Prohibited and Controlled Goods - Canada Border Services Agency
Some government departments prohibit certain goods from entering or leaving Canada. Certain other goods are controlled, meaning that permits, certificates, labeling or authorizations from a federal department are needed before the goods can be released by CBSA, which holds them until the importer or exporter meets all the requirements.
For more information, please call 1-800-461-9999. For a list of federal departments which control certain goods, please see the document Requirements for Imports and Exports of Prohibited and Controlled Goods - Other Federal Government Departments or visit CBSA's Web site at http://www.cbsa-asfc.gc.ca/publications/dm-md/menu-eng.html
Export and Import Permits Act - Export Permits - ITCan
Export Permits are required when the destination is a country on the Area Control List or when the goods are on the Export Control List. The Export Controls Division of the International Trade Canada (ITCan) provides assistance to exporters in determining if export permits are required and publishes brochures and Notices to Exporters that are freely available on request.
For more information, please call the Export Controls Division of ITCan at (613) 996-2387, fax your request to (613) 996-9933, see the document Export Permits or visit the Customs D Memoranda 's Web site at
The Administrative Monetary Penalty System (AMPS) - Canada Border Services Agency
The Administrative Monetary Penalty System (AMPS) is a civil penalty regime that will secure compliance with Customs legislation through the application of monetary penalties. The AMPS became effective October 7, 2002. The purpose of AMPS is to encourage traders (importers, exporters and service providers) to comply with Canada's laws governing the importation and exportation of goods. Penalties are graduated and correspond to the frequency and severity of the non-compliance.
For further information, see document Administrative Monetary Penalty System (AMPS) or consult CBSA's Web site at http://www.cbsa-asfc.gc.ca/general/amps/menu-e.html
The Canada / Prince Edward Island Business Service Centre is an innovative partnership of federal and provincial government departments. Both levels of government work with key private-sector organizations to support business start-ups, modernization and growth in Prince Edward Island.
The Canada / Prince Edward Island Business Service Centre is accessible province-wide and free of charge. You may reach us through our toll-free number or visit us with your questions. Our office is open business hours, Monday to Friday. We also provide a 24-hour business information service, seven days a week, through our Internet site.
DISCLAIMER
Information contained in this document is of a general nature only and is not intended to constitute advice for any specific fact situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.
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