The following Info-Guide contains information on organizations that provide assistance to exporters in Newfoundland and Labrador. While not necessarily an exhaustive list of organizations, the guide is a helpful overview of programs and services.
For additional details on any organization listed in this guide, visit the Web sites provided or contact the organization directly.If you have any questions about this guide, or for information on our Network Sites nearest you, contact us at:
Canada/Newfoundland and Labrador Business Service Centre
90 O'Leary Avenue
P.O. Box 8687
St. John's, Newfoundland and Labrador A1B 3T1
Telephone: 709-772-6022
Fax: 709-772-6090
Toll-free (information): 1-800-668-1010 (in the Atlantic region only)
TTY Toll-free (hearing impaired): 1-800-457-8466
E-mail: info@cbsc.ic.gc.ca
Web site: http://www.cbsc.org/nl
Hours of operation: 8:30 am to 5:00 pm Monday to Friday
What Type of Assistance Do You Need?
Other Information on Exporting (additional reading)
Canada Border Services Agency (CBSA)
The Exporters section of the CBSA web site will help you to understand the reporting requirements that must be fulfilled in order to meet your obligations under the Customs Act. The Agency also assists other government departments (OGDs) in the administration of their legislation, as it relates to the exportation of various commodities. The requirements of OGDs will help you determine if the goods you are exporting are controlled, prohibited, or regulated, and require a permit.
For example:
Assistance Available:
Canada Border Services Agency
165 Duckworth Street
6th floor
St. John's, Newfoundland and Labrador A1C 1G4
Toll-free (information): 1-800-461-9999
Web site: http://www.cbsa.gc.ca/menu-eng.html
Canada Revenue Agency (CRA)
CRA administers (i) tax laws for the Government of Canada and for most provinces and territories and; (ii) various social and economic benefit and incentive programs delivered through the tax system.
Assistance Available:
St. John's Tax Centre
Canada Revenue Agency
290 Empire Avenue
St. John's, Newfoundland and Labrador A1B 3Z1
Fax: 709-754-3416
Toll-free (information): 1-800-959-5525 T.I.P.S. Automated Services 1-800-267-6999
Toll-free (publications): 1-800-959-2221 (Forms and Publications)
TTY Toll-free (hearing impaired): 1-800-665-0354
Web site: http://www.cra.gc.ca/menu-e.html
Foreign Affairs and International Trade Canada (DFAIT) - International Trade Centre (ITC)
Located in every province, ITCs work within the Team Canada Inc (TCI) partnership to (i) substantially increase the number of Canadian exporters; (ii) to expand and diversify exports; (iii) and to support the investment initiatives of Canadian small- and medium-sized enterprises (SMEs).
Assistance Available:
c/o Mike Howley
Foreign Affairs and International Trade Canada
10th Floor, Phase II
John Cabot Building
10 Barter's Hill
P.O. Box 8950
St. John's, NL A1B 3R9
Telephone: 709-772-5511
Fax: 709-772-5093
Toll-free (information): 1-800-267-8376 (in Canada)
TTY (hearing impaired): 613-944-9136
E-mail: stjns@international.gc.ca
Web site: http://www.international.gc.ca/menu-en.asp
Canadian Food Inspection Agency (CFIA)
The CFIA, which reports to the Minister of Agriculture and Agri-Food Canada, delivers inspection programs related to food, plants and animals. Their role is to enforce the food safety and nutritional quality standards established by Health Canada and, for animal health and plant protection, to set standards and carry out enforcement and inspection.
Assistance Available:
Regional Director, Newfoundland
Canadian Food Inspection Agency
10 Barter's Hill Road
St. John's, Newfoundland and Labrador A1C 5X1
Telephone: 709-772-4424
Fax: 709-772-2282
Toll-free (information): 1-800-442-2342
TTY Toll-free (hearing impaired): 1-800-465-7735
Web site: http://www.inspection.gc.ca/english/toce.shtml
Canadian Intellectual Property Office (CIPO)
CIPO protects owners' rights to intellectual property such as inventions, artistic, dramatic, musical or literary works, industrial designs and integrated circuit topographies. By issuing patents, trade-marks and copyrights, owners of such intellectual property are given legal recognition for their creative endeavours.
Assistance Available:
Ms. Cécile Klein
Intellectual Property Information Officer
Canadian Intellectual Property Office
1575 Brunswick Street
Halifax, Nova Scotia B3J 2G1
Telephone: 902-426-8604
Fax: 902-426-6530
Toll-free (information): 1-800-668-1010 (Atlantic region)
1-866-997-1936 (anywhere in Canada)
TTY Toll-free (hearing impaired): 1-866-442-2476
E-mail: klein.cecile@cbsc.ic.gc.ca
Web site: http://cipo.gc.ca
Standards Council of Canada (SCC)
Standardization is the development and application of standards - publications that establish accepted practices, technical requirements and terminologies for products, services and systems. Standards help to ensure better, safer and more efficient methods and products, and are an essential element of technology, innovation and trade.
Assistance Available:
Standards Council of Canada
Suite 200
270 Albert Street
Ottawa, Ontario K1P 6N7
Telephone: 613-238-3222
Fax: 613-569-7808
E-mail: info@scc.ca
Web site: http://www.scc.ca/en/index.shtml
Canadian Chamber of Commerce
The ATA Carnet is an international, unified customs document, which under a series of Customs Conventions, simplifies customs procedures for the temporary duty free admission of three main categories of goods traded internationally:
Essentially the carnet is a merchandise passport that facilitates travel with goods, into foreign countries, making travelling abroad easy and hassle-free. The ATA Carnet can be used for unlimited entries and exits from foreign countries and Canada for up to one year. Since 1972, the Canadian Chamber of Commerce has been authorized to issue carnets in Canada.
Assistance Available:
Ottawa
Ms. Lise Sauvé
Manager, Carnet Services
Canadian Chamber of Commerce
350 Sparks Street, Suite 501
Ottawa, Ontario K1R 7S8
Telephone: (613) 238-4000
Fax: (613) 238-7643
Toll-free (information): 1 800 661-2930
E-mail: carnet@chamber.ca / lsauve@chamber.ca
Export Development Canada (EDC)
EDC offers a range of financial services to help Canadian exporters meet buyer's need for longer repayment terms. By working with the EDC, and including financing options with their export proposals, smaller companies can compete against the financing proposals offered by larger competitors. EDC helps exporters compete in more than 200 countries, including higher-risk and emerging markets. For example:
Assistance Available:
Atlantic Region
Mr. David Guy
Export Development Canada
90 O'Leary Avenue
St. John's, Newfoundland and Labrador A1B 2C7
Telephone: 709-772-8808
Fax: 709-772-8693
Toll-free (information): 1-866-278-2957
TTY (hearing impaired): 1-866-574-0451
E-mail: dguy@edc.ca
Web site: http://www.edc.ca/english/index.htm
Department of Innovation, Trade and Rural Development (INTRD)
One of the Department's core business lines is Trade and Investment. This division specializes in assisting Newfoundland and Labrador businesses develop an export plan to enter new markets, find new export business partners and research new national and international market opportunities. Targeted business/industry trade shows and trade missions form an important part of the mandate. The Department also has a Trade Policy Office that represents provincial interests in interprovincial and international trade agreements.
Assistance Available:
Atlantic Canada Opportunities Agency (ACOA)
ACOA's trade role is designed to strengthen the export performance of the Atlantic Region by enhancing the capabilities of small- and medium-sized businesses to establish and expand activities.
Assistance Available:
Agriculture and Agri-Food Canada
This department promotes the export of Canadian agri-food and seafood products, primarily through the Agri-Food Trade Service, which provides centralized access to market information, trade counselling and export support activities. The Department also works closely with theCanadian Food Inspection Agency (CFIA)
Assistance Available:
Agriculture and Agri-Food Canada
John Cabot Bldg, 10th floor
10 Barter's Hill
P.O. Box 1878
St. John's, NL A1C 5P9
Telephone: (709) 772-0330
Fax: (709) 772-4803
Web site: http://www.agr.gc.ca/index_e.phtml
Canadian Heritage
Trade Routes is Canada’s first innovative, market-driven strategy designed specifically to help the arts and cultural sector take full advantage of international business opportunities. Trade Routes has two objectives: (i) to assist arts and cultural entrepreneurs to become more “export-ready” for international markets; and (ii) to assist them in increasing trade in arts and cultural products and services. Support is available across all cultural sectors: performing arts; visual arts; film/video; broadcasting/television; music and sound recording; publishing; design; crafts; heritage restoration and preservation; and new media.
Assistance Available:
Canadian Heritage
5th Floor, John Cabot Building
10 Barter's Hill
P.O. Box 5879
St. John's, Newfoundland and Labrador A1C 6M1
Telephone: 709-772-5364
Fax: 709-772-2940
Web site: http://www.pch.gc.ca/index_e.cfm
National Research Council (NRC-IRAP)
IRAP is Canada's premier innovation assistance program for small and medium-sized enterprises (SMEs). It provides technology assistance to SMEs at all stages of the innovation process.
Assistance Available:
NRC Industrial Research Assistance Program
National Research Council Canada
Kerwin Place and Arctic Avenue
Memorial University Campus
P.O. Box 12093
St. John's, Newfoundland and Labrador A1B 3T5
Telephone: 709-772-5228
Fax: 709-772-5067
Toll-free (information): 1-877-994-4727
Web site: http://www.nrc-cnrc.gc.ca/main_e.html
Business Development Bank of Canada (BDC)
BDC is a financial institution wholly owned by the government of Canada. BDC plays a leadership role in delivering financial, investment and consulting services to Canadian small businesses, with a particular focus on the technology and export sectors of the economy.
Assistance Available:
Canadian International Development Agency (CIDA)
CIDA's mandate is to support sustainable development in developing countries in order to reduce poverty and contribute to a more secure, equitable, and prosperous world. The Agency's work is concentrated in the poorest countries in Africa, Asia, and Latin America. CIDA also supports democratic development and economic liberalization in Eastern Europe and the former Soviet Union and supports international efforts to reduce threats to international and Canadian security.
The Industrial Cooperation Program provides support and advice to Canadian businesses planning sustainable business activities in developing countries. It reduces the risks to Canadian firms by sharing the costs unique to doing business in developing countries, and costs associated with providing training, the participation of women, and a clean environment.
Assistance Available:
c/o Keith Warren
Canadian International Development Agency
Telephone: (709) 772-5511
Fax: (709) 772-5093
Web site: http://www.acdi-cida.gc.ca/index-e.htm
Farm Credit Canada (FCC)
FCC is a federal Crown corporation that supports primary producers along three lines of business: (i) farm finance; (ii) agribusiness; (iii) alliance partnerships.
Assistance Available:
Farm Credit Canada (FCC)
Sir John Carling Building
930 Carling Avenue
Ottawa, Ontario K1A 0C5
Telephone: 613-993-9897
Toll-free (information): 1-866-514-8419
E-mail: communications@fcc-fac
Web site: http://www.fcc-fac.ca/en/index.asp
i Trade Finance Inc.
i Trade Inc., is a privately owned export finance company. i Trade provides services geared to support medium and smaller sized exporters and importers. i Trade's services provide the advantage of improved flexibility, while enhancing cash flow, thereby reducing financing costs. The non-recourse nature of i Trade's financial services will eliminate most or all of the commercial and political risk normally retained by the exporter, while providing 100% financing.
Assistance Available:
i Trade Finance Inc.
Suite 409
200 Consumers Road
Toronto, Ontario M2J 4R4
Telephone: (416) 492-7773
Fax: (416) 492-7749
Toll-free (information): 1-877-734-7773
E-mail: info@itfi.net
Canadian Commercial Corporation (CCC)
CCC builds confidence in Canadian exports by giving them the credibility of a Government guarantee of contract performance that opens doors and leads to contracts with improved terms.
Assistance Available:
Canadian Commercial Corporation
11th Floor
50 O'Connor Street
Ottawa, Ontario K1A 0S6
Telephone: 613-996-0034
Fax: 613-995-2121
Toll-free (information): 1-800-748-8191
E-mail: newbiz@ccc.ca
Web site: http://www.ccc.ca/eng/home.cfm
Industry Associations
There are a number of associations in this province that promote exporting amongst their members by offering counselling, training events and seminars, and by participating in trade shows and trade missions. Check with the following industry associations for programs for your type of business:
For a more complete list, check the Associations Directory on the Canada/Newfoundland and Labrador Business Service Centre web site.
Forum for International Trade Training (FITT)
FITT is the only organization in Canada to accredit a professional designation to international trade practitioners - the C.I.T.P. (Certified International Trade Professional). FITT is a national, not-for-profit, professional organization, founded in 1992 by industry and government to develop training programs, establish standards and certification, and generally ensure continuing professional development in the practice of international trade. FITT programs are delivered across Canada through community colleges, universities, private organizations and online.
Assistance Available:
Ms. Kay Graham
College of the North Atlantic (CNA)
Burin Bay Arm Campus
Burin, Newfoundland and Labrador
Telephone: 709-891-5606
Fax: 709-891-5675
E-mail: kay.graham@cna.nl.ca
Web site: http://www.fitt.ca/english/view.asp?x=1
Canada/Newfoundland and Labrador Business Service Centre (CNLBSC)
The Canada/Newfoundland and Labrador Business Service Centre is your Team Canada Inc contact in this province. Team Canada Inc (TCI) is a partnership of federal, provincial and territorial governments helping Canadian companies succeed in world markets. The Centre's staff receives Team Canada information requests, refer clients to appropriate resources and agencies (depending upon the export readiness of the client), assist clients with market research, and help clients identify relevant regulations, programs and services.
Assistance Available:
Canada/Newfoundland and Labrador Business Service Centre
90 O'Leary Avenue
P.O. Box 8687
St. John's, Newfoundland and Labrador A1B 3T1
Telephone: 709-772-6022
Fax: 709-772-6090
Toll-free (information): 1-800-668-1010 (in the Atlantic region only)
TTY Toll-free (hearing impaired): 1-800-457-8466
E-mail: info@cbsc.ic.gc.ca
Web site: http://www.cbsc.org/nl
Hours of operation: 8:30 am to 5:00 pm Monday to Friday
International Chamber of Commerce (ICC)
ICC introduced the first version of Incoterms in 1936.
Incoterms
(short for International Commercial Terms) make it easier for traders in different countries to understand one another. These standard trade definitions that are most commonly used in international contracts.
Industry Canada (IC)
The department's mission is to foster a growing competitive, knowledge-based Canadian economy. Program areas include developing industry and technology capability, fostering scientific research, setting telecommunications policy, promoting investment and trade, promoting tourism and small business development, and setting rules and services that support the effective operation of the marketplace.
Assistance Available:
Canada Mortgage and Housing Corporation (CMHC)
CMHC International assists exporters expand their business internationally by helping them to identify new housing export opportunities in select high potential markets. CMHC provides promotional support, organizes trade missions, provides matchmaking services, and promotes Canadian know-how abroad.
Assistance Available:
Atlantic Business Centre
Canada Mortgage and Housing Corporation
P.O. Box 9400
120 Torbay Road
St. John's, Newfoundland and Labrador A1A 3V6
Telephone: (709) 772-4400
Fax: (709) 726-1166, 726-7014
Toll-free (information): 1-800-668-2642
TTY (hearing impaired): 613-748-2447
E-mail: chic@cmhc-schl.gc.ca
Web site: http://www.schl.ca/en/flash.html
MUN - Centre for International Business Studies (CIBS)
(CIBS) was established at Memorial University of Newfoundland's Faculty of Business Administration in June,1994. The Centre, part of a network of similar centres in universities across Canada, offers support services to Newfoundland and Labrador-based companies that wish to develop international markets
Assistance Available:
Ms. Ana Maria Garcia Fernandez
Centre for International Business Studies
Faculty of Business Administration
Room 2027, Business Building
Memorial University of Newfoundland
St. John's, Newfoundland and Labrador A1B 3X5
Telephone: 709-737-3602
Fax: 709-737-8954
E-mail: cibs@mun.ca
Web site: http://www.business.mun.ca/cibs/
(Information sources not mentioned elsewhere in this document)
Magazines, Newsletters and Newspapers
CanadExport
(newsletter)
Statistics
Newfoundland and Labrador Statistics Agency - Statistics - Trade and Business
The Economy
2006
Statistics Canada -
Trade Data
World Trade Organization
- International Trade Statistics
Guides
Trade
- Growing Your Business Through Exporting
Industry Canada -
International Project Development Roadmap
(IPDR)
Regional Trading Blocks
Asia-Pacific Economic Cooperation (APEC)
Association of Southeast Asian Nations (ASEAN)
Caribbean Community and Common Market (CARICOM)
European Union
(EU)
North American Free Trade Agreement
(NAFTA)
International Multilateral Institutions
World Bank
United Nations Development Programme
(UNDP)
International Monetary Fund (IMF)
United Nations Conference on Trade and Development (UNCTAD)
International Labour Organization (ILO)
Organisation for Economic Co-operation and Development
(OECD)
Group of Eight (G8)
DISCLAIMER
Information contained in this document is of a general nature only and is not intended to constitute advice for any specific fact situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.
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