Contact Us

• Emergencies
• Abroad
• In Canada
• Partnership Opportunities
• Publications
• Mail
• E-mail
• Send Us a Message

Emergencies

The Operations Centre of Foreign Affairs and International Trade Canada operates 24 hours a day, seven days a week.

Telephone:

• Canadian citizens outside Canada can call collect to 613-996-8885 (where available).
• For calls originating in Canada, call 1-800-267-6788 or 613-944-6788.
• In a number of countries, you can also call toll-free.

E-mail:
sos@international.gc.ca

TTY:
1-800-394-3472 (in Canada and the U.S.) or 613-944-1310

Facsimile:
613-943-1054

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Abroad

Canada has over 260 "points of service" worldwide where consular officials are ready to help you if needed.

• List of Canadian Government Offices Abroad
• International Toll-Free Numbers
• Description of Canadian Government Offices Abroad

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In Canada

Information and consular assistance is available through our headquarters in Ottawa.

Country Travel Reports and general information:

Tel.: 1-800-267-6788 (in Canada and the U.S.) or 613-944-6788
TTY: 1-800-394-3472 (in Canada and the U.S.) or 613-944-1310

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Partnership Opportunities

The Consular Affairs Bureau offers partnering opportunities to companies and government programs in order to promote safe travel abroad. For more information, please contact:

Deputy Director, Partnership Program
Tel.: 613-944-5976
E mail: voyage@international.gc.ca

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Publications

Tel.: 1-800-267-8376 (in Canada) or 613-944-4000
E-mail: enqserv@international.gc.ca
Regular Mail:
Enquiries Service
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa, ON
K1A 0G2

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Mail

Consular Affairs Bureau
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa, ON
K1A 0G2

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E-mail

Please note that if your message is a question about Canadian immigration or how to obtain a Canadian visa or the status of your visa application, please address your queries to the Department of Citizenship and Immigration. Foreign Affairs and International Trade Canada does not deal with Canadian immigration issues.

General: voyage@international.gc.ca
Emergencies: sos@international.gc.ca
Technical Issues: webmaster.consular@international.gc.ca

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Send Us a Message

We welcome your feedback on our services, our Web site, and general enquiries.

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