Our help features include:

• Contact us
• Comments
• Frequently asked questions
• Forms and publications
• Glossary of NETFILE terms
• Index of NETFILE information
• Made a mistake on your tax return?
• Change my return
  
• NETFILE site map
• Troubleshooting
• Step-by-step Internet Explorer
• Step-by-step Firefox
• Step-by-step Safari
• Step-by-step Opera
• Step-by-step Netscape
• T1 General Income Tax and Benefit package

Contact us

• Starting February 11, 2008, if you can't find the answer to your NETFILE question, call the e-service Helpdesk at 1-800-714-7257 (from anywhere in Canada and the United States) during the Helpdesk hours of service.
• If you are outside Canada or the United States, call us collect at 709-772-8371.
• Please call 1-888-768-0951, for the TTY (Teletypewriter) e-service Helpdesk.
• For refund enquiries, please call 1-800-959-1956.
• For individual income tax enquiries, please call 1-800-959-8281.
• You can also call, write, fax, or visit your tax services office or tax centre.
• For media enquiries, see our media contact list

Comments

For security and confidentiality reasons, the CRA doesn't generally correspond by email. However, if you have suggestions about how we can improve our NETFILE service or if you have problems accessing information on our Web site, please send your comments to us.