Canada Border Services Agency Symbol of the Government of Canada

Help

In Focus

Common Look and Feel for the Internet
We are converting our site in phases to comply with these Government of Canada Web standards.

This help file is to assist you with any difficulties you might encounter, while visiting our site.

Navigation

We provide multiple means to navigate our site including:

  • Breadcrumb
    The breadcrumb trail, found just beneath the top toolbars, shows where you are within the Web site and helps you to quickly navigate. Example:
    Publications and forms > Document types
  • Searching
    You can use the:

Top of page

Document Formats

To view PDF files you will need to install Adobe Reader software which is available free of charge.

If you choose not to use Acrobat Reader you can have a PDF file converted to HTML or ASCII text by using one of the conversion services offered by Adobe.

General Information

  • Frequently Asked Questions (FAQs)
    A list of all the FAQs on the site, including those for travellers and importers and exporters.
  • Glossary
    Definitions of commonly used terms relating to the CBSA.
  • Acronyms
    Commonly used CBSA acronyms expanded for easy reference.

Contact Us

If you have questions or comments on the CBSA or our Web site please Contact Us.