Citizenship and Immigration Canada
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Frequently asked questions:
Permanent Resident Card

How will my card be delivered to me?

If you are a new permanent resident, you will receive your Permanent Resident Card by mail.

If you are already a permanent resident and are applying for a first card, or if you are replacing a card, you must pick up your card in person to confirm your identity. The Citizenship and Immigration Canada (CIC) office closest to where you live will send you a notice by postal delivery when the card is ready. The notice will tell you how to make an appointment to pick up your card. Your Permanent Resident Card will be cancelled if you do not pick it up within 180 days of receiving the notice from CIC. If your card is cancelled, you will need to apply again and pay another application fee.