Grappling with a red-hot economy: an HR perspective

Graeme Barrit is Business Co-Chair of the Canadian Tourism Human Resource Council (CTHRC) and president of Coast Hotels & Resorts. He spoke with TOURISM magazine during the CTHRC Tourism HR Forum in Vancouver on May 1, 2007:

TOURISM: Employee shortages are endemic in Canada, across all sectors. Strong economic growth coupled with an aging workforce are having their impact in all industries, to be sure, but are there any factors that make tourism unique in this overall climate?

Barrit: Immigration policy in this country over the last number of years has not favoured the type of immigrant who has traditionally populated the tourism workforce, so we believe our situation is perhaps exacerbated by this problem. We do indeed face an aging workforce, as well as a growth in our industry that we see as unprecedented, over the next ten years. All projections for tourism industry growth across the country are exponentially larger than they have been ...Full Story

Putting HR and tourism in context

Understanding the environment in which tourism is involving will help us understand the challenges facing human resources, for owners, managers and employees. However, when human resources issues ...Full Story

What makes a boutique hotel?

Indeed, just exactly what is a boutique hotel? Christiane Germain, a trailblazer in the boutique sector, recognizes there are many definitions of the concept. Germain is CEO of Le Groupe Germain, ...Full Story

CTC US campaign targets high yield consumers

With US overnight visits to Canada declining 11% since 2002 (when Canada peaked even though US outbound was in steep decline post 9/11), these are challenging times for the US market, but the CTC is ...Full Story