IMPORT SERVICE CENTRES (ISC)
Do you know about the CFIA Import Service Centres?
As part of its commitment to improving service for clients, the Canadian
Food Inspection Agency, in cooperation with the Canada Border Services Agency
(CBSA), has
established three regional Import Service Centres (ISC): Eastern Region - served from Montreal;
Central Region - served from Toronto; and Western Region - served from
Vancouver.
What is a CFIA
Import Service Centre?
Import Service Centres process import request documentation/data sent
electronically or by fax by the importing community across Canada. Staff review
the information and return the decision either electronically to Canada Border
Services Agency, which then relays it to the client, or by fax directly to the
broker/importer, who then submits the release package to CBSA.
In addition, ISC staff
handle telephone inquiries regarding import requirements for all commodities
regulated by the CFIA and, when necessary,
coordinate inspections for import shipments.
How may clients contact an Import Service Centre?
IMPORT SERVICE CENTRES ACROSS CANADA |
Please contact the ISC within YOUR area. |
Central ISC (Ontario)
7:00 a.m. to 12:00 a.m.(local time)
Telephone and EDI: 1-800-835-4486 (Canada or U.S.A.)
1-416-661-3039 (local calls and all other countries)
Fax: 1-416-661-5767Mailing Address:
1122 Finch Avenue West Unit 22
Toronto, Ontario
M3J 3J5 |
Eastern ISC (Quebec & Atlantic)
7:00 a.m. to 11:00 p.m.(local time)
Telephone and EDI: 1-877-493-0468 (Canada or U.S.A.)
1-514-493-0468 (local calls and all other countries)
Fax: 1-514-493-4103Mailing Address:
7101 Jean-Talon East, Suite 600
Anjou, Quebec
H1M 3N7 |
Western ISC (Manitoba, Alberta, Saskatchewan & British
Columbia, North West Territories and Nunavut)
7:00 a.m. to 12:00 a.m.(B.C. local time)
Telephone and EDI: 1-888-732-6222 (Canada or U.S.A.)
1-604-666-9240 (B.C. local calls and all other countries)
Fax: 1-604-666-1577Mailing Address:
Suite 400 - 4321 Still Creek Dr.
Burnaby, British Columbia
V5C 6S7 |
How may clients obtain additional information?
Additional information on ISC is available at your local CFIA or Canada Border
Services Agency office, or on our website at the following address: www.inspection.gc.ca
P0002-04
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