Case Specific Enquiry

You may use this form if:

• You have submitted an application at a visa office abroad.
• The information you seek is not available on E-cas.
• Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times. Information on processing times.
• You wish to report important changes regarding your application, such as births, deaths, marriages, divorces, adoptions, changes in address, changes in employment, acquisition of a new educational credential, results of an approved language test.

If you are sponsoring a family member abroad, and if you are in Canada, you may wish to contact:

• CIC Call Centre

For general enquiries, see:

• Citizenship and Immigration website
• Your local visa office website