Canada Post and Service Canada Receiving Agents Program
The Receiving Agent program facilitates the passport application process by broadening access to passport services for all Canadians. This, in-person, alternative channel of service makes the passport application process more accessible for residents in urban, rural and northern communities.
Types of applications that can be submitted at a Receiving Agent- A complete Standard adult passport application
- A child's passport applications. However, if there is no participation of the other parent, no matter what the circumstance, you must apply directly to Passport Canada.
- Passport On-Line applications
Canada Post and Service Canada Receiving Agent employees have been trained to review passport applications to ensure accuracy, completeness and to collect appropriate fees. Applications are forwarded to Passport Canada for examination and processing. Final decisions on passport entitlement remain with Passport Canada. Types of applications that cannot be submitted at a Receiving Agent- Urgent applications.
- A passport with a period of validity of more than one-year is submitted with the new passport application.
- There is an indication of a previous or currently lost/stolen/damaged/destroyed or inaccessible passport.
- Applicant does not have a guarantor and uses a Statutory Declaration in Lieu of Guarantor (PPTC 132).
- In the case of a child's application, where there is no participation of the other parent.
- Any request other than a standard passport application, including:
- requests for gratis replacement
- requests for extension of limited validity passport
Final decisions on passport entitlement remain with Passport Canada.
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