Enquiries
If you have a comment or a question for OSFI, you can contact us by telephone or fax, by mail, by e-mail, or by filling out our Enquiry Form.
OSFI offers a toll-free telephone number for public enquiries in Canada. Our hours of operation are Monday through Friday, between 8:30 a.m. and 6:00 p.m. (Eastern Time).
Telephone: 1-800-385-8647 Local information number (Ottawa-Gatineau): (613) 943-3950 TTY services: (613) 943-3980 Fax: (613) 990-5591
If you have a complaint about a financial institution, please contact the Financial Consumer Agency of Canada (FCAC).
OSFI Directory
To access OSFI employees' telephone numbers, please search the Government of Canada Employee Directory via Government Electronic Directory Services (GEDS)
OSFI Publications
Publications Distribution OSFI 255 Albert Street, 12th floor, Ottawa, Ontario CANADA K1A 0H2
Telephone: (613) 990-7655 Fax: (613) 952-8219 E-mail: extcomm@osfi-bsif.gc.ca
OSFI Access to Information
Access to Information Coordinator OSFI 255 Albert Street Ottawa, Ontario CANADA K1A 0H2
Telephone: (613) 990-7495 Fax: (613) 952-5031 E-mail: extcomm@osfi-bsif.gc.ca
Incorporation documents
Information Technician OSFI 255 Albert Street Ottawa, Ontario K1A 0H2
Telephone: (613) 949-8388 Fax: (613) 952-8219 E-mail: extcomm@osfi-bsif.gc.ca
Please note that a fee of $160.00 applies to such requests.
Webmaster
E-mail: webmaster@osfi-bsif.gc.ca
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Head Office and mailing address (Ottawa):
255 Albert Street Ottawa, Ontario K1A 0H2
Telephone (reception): (613) 990-7788
Regional Offices:
Toronto P.O. Box 39 121 King Street West Toronto, Ontario M5H 3T9
Telephone (reception): (416) 973-6662
Montreal 200 René Lévesque Blvd. W. Suite 903 Montreal, Quebec H2Z 1X4
Telephone (reception): (514) 283-4836
Vancouver P.O. Box 11 1095 West Pender Street Vancouver, British Columbia V6E 2M6
Telephone (reception): (604) 666-5335
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