Commissioner's Findings

Summaries of Incidents under the Personal Information Protection and Electronic Documents Act

Incidents are matters that the Office of the Privacy Commissioner learns of from various sources. The source can be the media or an organization that has raised a privacy concern with the Office. Frequently, a victim is not identified and a complaint has not been filed with the Office.

The Office conducts an investigation into the incident and summaries of noteworthy incident investigations will be posted as appropriate.

2006

• Incident Summary #3: Misdirected faxes

2005

• Incident Summary #2: CIBC's privacy practices failed in cases of misdirected faxes
  • Addendum to CIBC fax incident summary

2004

• Incident Summary #1: Misdirected faxes containing health information end up in apartment managers' hands