Contact us

Charities Directorate

Our bilingual toll-free telephone service provides information about registered charities. This service is available weekdays (except statutory holidays) from 8 a.m. to 8 p.m. Eastern Time.

If you have suggestions on how we can improve our Web site, or if you had problems accessing information on the site, please e-mail us at Charities-Bienfaisance@cra-arc.gc.ca. Although we will not be able to reply, we will use your comments to improve our Web site.

If you have comments relating to other topics, you can contact us by telephone, fax, or in writing:

Telephone:
In the Ottawa area:
613-954-0410 (English) or 613-954-6215 (bilingual)
Toll free elsewhere in Canada:
1-800-267-2384 (English) or 1-888-892-5667 (bilingual)

Fax:
613-954-2586 (Director General's office)
613-948-1320 (Policy, Planning & Legislation)
613-952-6020 (Assessment & Determinations)
613-954-8037 (Client Services)
613-957-8925 (Monitoring)
613-946-2423 (Information Programs)

In writing:
Charities Directorate
Canada Revenue Agency
Ottawa ON K1A 0L5