Classification Standard - AS - Administrative Services

Amendment

No.

Date

Inserted

 by

Remarks

1

June 1972

TB

CONTENTS

INTRODUCTION

GROUP DEFINITION

RATING SCALES

BENCH-MARK POSITION DESCRIPTION INDEX

IN ALPHABETICAL ORDER

IN ASCENDING ORDER OF POINT VALUES

Knowledge

- Education

 - Experience

 - Continuing Study

Decision Making

- Scope for Decisions

- Impact of Decisions

Responsibility for Contacts

- Nature of Contacts

- Persons Contacted

Supervision

- Numbers Supervised

- Level of Employees Supervised

Minimum

Maximum

Knowledge

Education and Experience

60

300

Continuing Study

10

50

Decision Making

70

350

Responsibility for Contacts

26

130

Supervision

-

170

166

1,000

RATING SCALES

ADMINISTRATIVE SERVICES GROUP

FACTOR WEIGHTS

KNOWLEDGE

350

DECISION MAKING

350

RESPONSIBILITY FOR CONTACTS

130

SUPERVISION

170

1,000

Scope for Decision Making, and Degree

Impact

Of

Decisions,

And

Degree

Decisions require

some judgement,

initiative and discretion. Individual

problems are solved by

the selection of a

course of action

indicated by established methods and

instructions. The

implications of

possible courses of

action are usually

apparent from

precedents. Unusual

problems are referred

to superiors.

Decisions require a

moderate degree of

judgement, initiative

and discretion,

Problems are solved

by selection of

courses of action

that may require

some modification

of established

methods. The

implications of

possible courses of

action may not be

readily apparent.

Direction is sought

when the apparent

solutions to problems

are not within the

intent of established

practices.

Decisions require a

significant degree of

judgement, initiative

and discretion. Problems are solved by

modification of established methods or by devising new courses

of action within the

intent of established

programs. The

implications of

possible courses of

action are often

difficult to determine,

Recommendations are

made to effect

changes in programs.

Decisions require a

high degree of

judgement, initiative

and discretion.

Duties of the position

require the develop­ment of solutions to diverse and inter­related problems.

Substantial contributions are made to planning, developing and changing programs in response to recom­mendations, in anticipation of changing

conditions or to

achieve objectives

established by

superiors. Implications

of actions taken or

proposed are complex

and often cannot be

determined with

certainty.

A

B

C

D

70

Page

116

Page

162

Page

208

Page

Limited 1

Admin. Officer,

Research Stn.     31

Administrator,

Post Abroad,      41

The Hague

Administrator,

Post Abroad,

Tokyo             43

Admin.Officer,

Canadian Pension

Commission        25

117

163

209

255

Moderate 2

Admin. Officer,

Regional Office 28

Chief, Office Serv.

Sec., Taxation

Head Office        52

Admin.Serv.Officer, Lab.of Hygiene         38

Chief of Records    55

Chief, Purch. and

Office Ser., Customs

and Excise         57

Property Admin Off.   67

Accident Prevention

and Compensation

Director           21

164

210

256

302

Significant

₃

Hospital

Administrator       64

Admin. Services

Officer, Food and Drug Directorate          34

Chief, Administrative

Services, Dept.

of Forestry        49

211

257

303

350

Major    4

Assistant Director,

Property and

Building Mgt.      46

Level of

Numbers Supervised and Degree

Employees

Supervised

1 - 3

4 - 10

11 - 25

26 - 75

76 - 200

201 - 500

501 or

and Degree

A

B

C

D

E

F

over

G

1

17

37

57

77

97

117

137

2

33

53

73

93

113

133

153

3

50

70

90

110

130

150

170

Duties

% of Time

- Administers the workmen's compensation program for 230,000

public servants employed in Canada and other countries by

performing the following duties:

- informs employing agencies and employees of the

benefits provided by the Act by planning, approving

and distributing printed information and by providing

advice to officials, employees and employee associations

on coverage and the correct interpretation of federal

and provincial legislation.

- reviews financial and administrative arrangements and

exchanges information with officials of the provincial

compensation boards by discussion with the officials,

by reviewing reports and accounts against precedent

and the intent of the legislation, and by reviewing

evidence and circumstances, in order to determine and

recommend courses of action in the interest of

employees and the government.

- arranges and negotiates settlements or recommends

further action to be taken in all complex third-party

claims by examining the evidence and circumstances,

by consulting with the appropriate legal authority, and

by discussion with the persons involved.

- develops and improves the employees compensation

program by studying existing legislation and practices

and by examining the legislation establishing government

agencies and the conditions of employment, to recommend

changes in legislation and to ensure the fullest

coverage of employees of the Federal Government.

60

% of Time

- Administers the compensation plan for 2,400 Canadian merchant

seamen employed by 40 companies

- by determining whether a ship or shipping company is

covered by the provisions of the Merchant Seamen

Compensation Act,

- by receiving applications for benefits under the Act

as the secretary and technical executive serving the

Merchant Seamen's Compensation Board,

- by presenting reports to the Board of executive actions

taken,

- by organizing and presenting information and evidence to

the Board for their judgement in more difficult or

unusual cases, and

- by recording Board decisions in these matters and

communicating the information to claimants, the Treasury

Board and other interested parties.

5

- Promotes accident prevention and job safety programs in the

public service

- by initiating investigations into unsafe work practices

reported or indicated by accident report data and

recommending remedial action to the responsible

management officers,

- by preparing and distributing accident prevention

information,

- by reviewing records of compensation board proceedings,

and industrial safety engineering reports and papers,

- by participating in committee work and consulting with

specialist officers of other governments and industry, and

- by distributing findings from statistical studies of

accident data and trends.

15

- Supervises the activity of three officers and 17 clerical staff

by establishing work objectives and procedures, by sample

     checking of work for quality and form, and by co-ordinating the

work of specialist officers when working on problems of mutual

interest.

10

- Performs other related administrative duties, such as writing

articles, papers and reports, speaking to meetings and seminars,

and attending national and international conferences.

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a comprehensive knowledge of workmen's

compensation laws in Canada and abroad and of accident

prevention and safety programs and techniques; a knowledge

of the organization of, and the nature and conditions of

employment in, the Federal Government; a knowledge of accident

investigation techniques and procedures; and a general knowledge

of the causes and prevention of accidents and diseases.

A₆

197

Degree

Points

It also requires experience in developing and administering

programs, in supervising staff, and in establishing and

maintaining effective working relations at senior levels.

This knowledge is normally acquired through completion of

secondary schooling and 12 years of progressively more

responsible experience in directly related work.

Knowledge - Continuing Study

The work requires the gathering and study of information on

workmen's compensation and accident prevention obtained from

such agencies as the International Labour Organization, the

Department of National Health and Welfare, the Dominion Bureau

of Statistics, and insurance companies. It requires the study

of periodicals, reports, findings and recommendations issued

by investigating agencies and claims adjudicating authorities,

and of new legislation in the field of workmen's compensation

promulgated by the provincial governments and the governments

of other countries.

3

50

Decision Making

The majority of decisions pertain to coverage problems, claims

settlement and agency assessments, and administrative cost

arrangements requiring interpretative effort within an

established framework of legislation, precedents and practice.

On occasion, recommendations are made to change federal policy

and legislation to reflect developments in the accident

compensation and prevention field in Canada. Decisions and

recommendations affect individuals in claims matters, government

organizations in safety and accident costs, shipping companies'

costs for accident compensation, and practices of provincial

compensation boards in processing cases of federal employees.

Recommendations are made to an Assistant Deputy Minister of

the department.

D2

255

Contacts

There are frequent contacts with employees and senior officers

in the federal public service to provide information and to

promote the objectives of the branch. On occasion, there is

a requirement to act as a representative of the department in

reviewing and determining adequacy of financial arrangements

and in resolving problems of coverage with provincial workmen's

compensation boards. There are infrequent contacts with third

parties in arranging settlements of claims.

C2

91

Bench-mark Position Numbers 2                                Level:

Descriptive Titles ADMINISTRATIVE OFFICER,                      Point Ratings 395

CANADIAN PENSION COMMISSION

Duties

% of Time

- Determines the requirements of the Commission for support

services in such areas as personnel, finance, registry,

accommodations, procurements, statistical compilations

and records, and organization and methods studies, by

evaluating effectiveness of existing services by studying

workload statistics and other reports, by inspecting head

office and district units, and by forecasting the level

of future activities, to ensure effective support for

Commission operations.

30

- Arranges with service divisions of the department for

the provision of support services, by discussing

Commission requirements and, when required, by

participating in the development of suitable modifications

to established procedures.

20

- Implements approved support service programs and

procedures concerning such matters as staff evaluation,

classification, work measurement, and maintenance of

records and statistics by providing explanations to

unit heads in Ottawa and the field units and issuing

directives, and by reviewing completed work for

compliance with instructions.

15

- Forecasts and controls administrative expenditures by

estimating financial requirements of head office and

district units, by studying expenditure patterns with

the Director of finance of the department, and by

authorizing payment of accounts, by approving travel

claims and by designating limitations on authority of

field officers to pay travel and other claims.

15

% of Time

- Studies problems in organization, position classification and

work methods by reviewing reports of the Methods and Inspection

Division of the department, by assembling and analyzing data on

workload, by reviewing duties of positions in relation to

classification standards, and by personal inspection of head

office and district units; recommends changes in organization,

establishment and classification, and presents approved

recommendations to central agencies.

10

- Performs related duties, such as answering enquiries and

conducting special studies on comparative pension benefits, and

participates as a member of Commission and departmental

selection boards.

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of the legislation, policies

and operational procedures associated with the Canadian Pension

Commission and the Department of Veterans Affairs, and of the

regulations and procedures pertaining to the administrative

services rendered. It also requires an understanding of the

requirements of the major central agencies of the Federal

Government. It requires experience in analyzing work methods

and procedures and in devising improvements. This knowledge

and experience is normally acquired through completion of

secondary school education and six years of administrative

experience in the application of regulations and in the analysis,

improvement and application of clerical work processes.

A3

114

Knowledge - Continuing Study

The work requires study of regulations and directives issued

by the department and other organizations of the Federal

Government.

1

1C

Decision Making

The work requires solving problems arising from the integration

of administrative services provided by an external agency with

the operational requirements of an autonomous organization

consisting of small headquarters and dispersed field units

supervised for the most part by medical officers. Most problems

are solved by modifying administrative practices and procedures

developed by the department and by developing, recommending and

implementing new procedures pertaining to the application for

and payment of pensions. The decisions and recommendations

affect the quality of service given to the public in the

Cl

162

Bench-mark Position Numbers 3

Levels

Descriptive Titles ADMINISTRATIVE OFFICER,

REGIONAL OFFICE

Point Ratings 349

Duties

% of Time

- Administers the following services for the regional office and

supervises a staff of 190 clerical employees:

- registry services, which include mail and messenger

services, by developing and implementing procedures to

control movement of files within the regional office

and the district treasury office, by assigning areas

of responsibility to subordinate supervisors, by

providing instructions on procedures and methods, by

reviewing work measurement records, by assessing work

performance of supervisors, and by forecasting the

establishment required, to provide effective service

to the operational units in the regional office.

- transcribing and typing services, b;~ issuing instructions

and providing explanations of directives to the supervisor,

by reviewing production records, by checking and

revising form letters and by forecasting the establishment

required, to provide effective service to regional

operations.

- personnel services to the regional office, by supervising

the keeping of personnel records, by explaining personnel

regulations to unit heads, by arranging promotional

competitions and acting as a member of rating boards, by

answering enquiries on personnel matters, by interviewing

staff on personal problems, and by participating in the

selection of staff.

- other clerical services, such as providing information

and assistance to applicants and persons receiving

benefits, operating switchboards, writing letters to

recover overpayments, reviewing suspended accounts, and

arranging for translations. The services are administered

by allocating staff to meet changes in workload, by

explaining departmental directives on work methods and

procedures, by reviewing samples of letters written, and

by observing the behavior of staff in their relations

with members of the public.

80

% of Time

- Supervises the work measurement and training programs of the

regional office by providing explanations and instructions to

unit heads on methods and procedures, by reviewing production

records, by recommending modifications in work measurement

procedures, and by reporting training needs and arranging for

staff training and instruction.

10

- Performs other related duties, such as writing reports on

suspected fraud, making recommendations on the disposal of

overpayment recovery cases, authorizing requests for stores

and supplies, and arranging with the Department of Public Works

for space required.

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of administrative directives

of the division, responsibilities of the operational units

in the regional office, work measurement procedures of the

division, and personnel regulations; a knowledge of the family

allowance, old age security, family assistance and youth

allowance legislation; and familiarity with the organization

and responsibilities of the district treasury office. The

work also requires experience in supervising a large clerical

staff, applying work measurement standards and providing

personnel services. This knowledge is normally acquired

through completion of secondary school education and four

years of administrative experience in related work.

_A2

₈₇

Knowledge - Continuing Study

The work requires the study of regulations, directives and

manuals issued by the department and central agencies relating

to the operation of administrative services.

1

10

Decision Making

The work is performed in accordance with established

procedures, practices and written instructions. Judgement

is required in assigning staff and allocating work to meet

changes in workloads. Some modification of established

procedures is required in revising form and pattern letters

and changing methods of controlling file movement.

Recommendations are made to modify methods of measuring

work. The decisions and recommendations affect the operations

and the public image of a regional office of 320 employees,

most of whom are clerical. Recommendations are made to an

administrative officer at the senior level.

A2

117

Degree

Points

Contacts

The work requires contacts with colleagues, members of the

public, sales representatives and associates in the provincial

government to obtain and provide information.

A₂

38

Supervision

The work requires the supervision of a staff of 190 employees

in the administrative support category.

El

97

Bench-mark Position Number: 5

Level:

Descriptive Title: ADMINISTRATIVE SERVICES OFFICER,

FOOD AND DRUG DIRECTORATE

Point Rating: 667

Duties

% of Time

- Advises the director and senior research and regulatory staff

of the Food and Drug Directorate on the administrative

implications of new or changed policies, programs and proce­dures as they affect manpower, financial and accommodation requirements, by compiling statistical and narrative reports and forecasts in conjunction with the scientific and operating staff, and by presenting and explaining such reports to senior directorate or departmental committees.

25

- Controls the approved budget of approximately $1 million

(exclusive of salaries and capital expenditures) by

maintaining and developing systems for recording and reporting

on expenditures; supervises the compilation and issue of

periodic reports on expenditures and the transfer of funds

between allotments; analyses financial trends and discusses

requirements with scientific and operating staff in order to

forecast and compile estimates in final form for departmental

approval; authorizes expenditures and approves accounts.

20

- Determines requirements for changes or additions to laboratory

and office space by discussions with scientific and operating

staff and by initiating studies to determine future require­ments in accordance with anticipated changes to workload or program; writes submissions to Treasury Board and Department of Public Works to justify or to detail changes in buildings and accommodation; ensures, by issuing appropriate instructions, that support staff provide the continuing maintenance and repair of existing buildings and equipment, from their own resources or by arrangement with other repair agencies.

20

% of Time

- Develops and maintains, with the assistance of a subordinate

supervisor, a complex system for the recording and retrieval

of scientific information, technical data, rulings and

decisions which have regulatory implications over the

manufacture, labeling, advertising and sale of foods and

drugs, by discussing requirements with scientific and enforce­ment officers, by considering ways and means of producing

answers quickly, and by studying the results of feasibility

studies for the application of new techniques and use of

automated equipment.

10

- Provides general supervision to staff of clerical, stenographic,

registry and similar office services, as well as to employees

ordering and maintaining stocks of scientific supplies, by

reviewing work activities, investigating complaints, ensuring

that established control systems are being followed, and

issuing directives or instructions to effect improvements in

services.

10

- Drafts schedules of amendments to food and drug regulations

after reviewing proposed changes with departmental officers

and Privy Council legal advisers to ensure their scientific

and legal accuracy; serves as secretary to technical and

scientific meetings by recording minutes and taking follow-up

action in matters which will affect administrative services;

serves as a member of personnel appraisal and selection boards;

and performs other duties related to the provision of

administrative services to the Food and Drug Directorate.

15

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires good knowledge of departmental and

central agency regulations, directives and procedures in

such areas as financial control, building maintenance and

accommodation, and personnel; detailed knowledge of the

acts and regulations administered by the Food and Drug

Directorate and experience in drafting changes to them;

sufficient knowledge of the scientific and technical

inspection programs being carried out to discuss require­ments of operating staff; and knowledge of scientific

information storage and retrieval systems. The work also

requires experience in forecasting and planning administrative

requirements in such areas as manpower, equipment, accommodation

and finance in response to anticipated changes or

expansions in operational programs; in organizing senior

staff meetings and acting as secretary; and in developing

and maintaining co-operative relationships with scientific

C₄

216

Degree

Points

staff. This knowledge is normally acquired through

university graduation in science and eight years of

progressively more responsible administrative experience

in a technical or scientific organization.

Knowledge - Continuing Study

The work requires the study of reports and other publications

concerning administrative practice. It also requires

continuing study of periodicals and other publications to

maintain knowledge of trends and developments in scientific

information, storage and retrieval systems.

2

30

Decision Making

Decisions are made in such areas as allocation of office

and laboratory space, approval of purchases and accounts,

and transfer of funds between allotments. Decisions and

recommendations are also made on methods of recording

and retrieving scientific data, including the determination

of the types of equipment to be used. Studies are conducted

and reports prepared defining the administrative processes

required in connection with the implementation of legislation

and scientific programs and the enforcement of regulations.

The decisions and recommendations relate to the provision of

a support service for an expanding scientific and regulatory

organization with an establishment of approximately 700

employees, of whom 415 are professional, located in Ottawa

and in five regions across Canada. Recommendations are

made to a scientist at the Assistant Deputy Minister level.

C3

256

Contacts

Contacts are frequent with scientists, technical staff and

other employees in the directorate and the department to

discuss their requirements, to exchange information and

to obtain their assistance and agreement on administrative

matters. Contacts are also frequent with officials of other

departments and agencies, such as Public Works, Treasury

Board, Agriculture and Fisheries, to discuss administrative

problems, and with representatives of private companies to

discuss goods and services being supplied.

B₁

52

Bench-mark Position Number: 6

Level:

Descriptive Title: ADMINISTRATIVE SERVICES OFFICER,

LABORATORY OF HYGIENE

Point Rating: 491

% of Time

scientific staff in deciding what requests are to be included

in the submission to the department; and by authorizing

expenditures and reporting monthly to heads of scientific

sections on their expenditures and, if necessary, explaining

why certain requests were not approved.

- Directs and supervises staff by assigning areas of responsi­bility and specific projects; by inspecting work in progress

and work control records and reports; by discussing work

performance of staff with subordinate supervisors; by

investigating complaints about the support services and,

when required, taking corrective action and recommending

disciplinary measures; and by developing potential supervisors

through rotation of assignments.

10

- Performs other related duties, such as attending staff meetings

to advise and report on support services and to record minutes;

writing material for annual reports, program reviews,

financial statements, summaries of expenditures, and requests

for reclassification and promotion; counseling junior staff;

participating as a member of selection and promotional boards

for clerical, technical and junior professional employees;

acting as both the security and the emergency measures

planning officer for the laboratory; and representing the

laboratory on business and administrative matters with

officials of the federal public service and of private

organizations.

15

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of governmental administrative

practices, procedures and regulations in the fields of

requisitioning and supply, expenditure control, building

maintenance and personnel; and a knowledge of the scientific

programs being carried out in the laboratory sufficient

to discuss the scientists' needs, layout of facilities, and

purchase of equipment, and to participate in the selection of

technical and junior professional staff. It also requires

experience in the direction and co-ordination of clerical,

technical and operational staff working in support of scientific

programs and some experience in working in a scientific

laboratory as a professional employee. This knowledge is

normally acquired through university graduation in science and

six years of administrative experience in a scientific organi­zation, including some experience as a professional laboratory employee.

C₃

189

Degree,

Points

Knowledge - Continuing Study

The work requires the study of regulations, procedures and

directives issued by the department and the central agencies

and of pamphlets, articles and promotional material related

to the operations of support services.

1

10

Decision Making

In view of the special needs of the laboratory there is a

requirement to make some modifications to established methods

in such areas as cleaning services, building maintenance, and

breeding and supply of animals. There is also a requirement to

make recommendations on the design and alteration of buildings,

the purchase of certain items of laboratory equipment, and on

personnel matters such as classifications, promotions and

discipline. The decisions and recommendations relate to the

provision of support services, which include functions not

normally associated with administrative services, for a

scientific and laboratory organization located in the Ottawa

area. The laboratory has an establishment of approximately

170 employees of which 60 are professional. Recommendations are

made to a scientist in charge of the laboratory who is at the

level of chief of division.

B2

163

Contacts

The work requires frequent contacts with senior scientific

staff of the laboratory to discuss their requirements and

to obtain their assistance and agreement in the initiation and

day-to-day maintenance of administrative systems and practices.

It also requires frequent contacts with officers of other

departments and agencies and with persons supplying goods and

services to the laboratory, and occasional contacts with

officials of industry and provincial governments to provide

and obtain information related to the administration of the

laboratory.

B1

52

Supervision

The work requires the supervision of 60 employees in the

technical, operational, and administrative support

categories, through three subordinate supervisors.

Dl

77

Duties

% of Time

- Provides administrative services to the Canadian Embassy in

The Hague

- by supervising locally engaged clerical staff who

provide bookkeeping, stenographic and receptionist

services for the embassy,

- by overseeing the upkeep of the buildings, furnishings

and grounds of the official residence of the Canadian

Ambassador and of the Chancery, which includes arranging for repairs and maintenance by locally engaged

staff and contractors, keeping books of accounts and

paying bills, reporting to headquarters on work done and

money spent, and estimating the annual budget for repairs

and maintenance, and

- by keeping an inventory of furnishings and equipment

of the official residence, the Chancery and staff flats.

65

- Performs consular duties

- by interviewing callers,

- by reviewing, issuing and amending passports,

- by issuing certificates of identity and diplomatic

and courtesy visas,

- by arranging emergency relief, repatriation and

other assistance for distressed Canadians, and

- by completing documents and approving correspondence

related to Canadian merchant shipping and seamen.

25

- Performs other related duties, such as compiling information

on local salaries and living costs, recommending number and

classification of locally engaged staff, and submitting

reports on consular activities.

10

Specifications

Degree

Points

Knowledge - Educationand Experience

The work requires a good knowledge of the department's practices

and procedures in property maintenance, inventory control,

Degree

Points

bookkeeping, consular support activities, employment of locally

engaged staff and clearing of merchant shipping, and a knowledge

of the relevant provisions of the Canadian Citizenship Act and

the Canada Shipping Act. It also requires experience in supervising a small clerical and maintenance staff, in compiling

reports and returns, and in meeting the public and foreign

government officials. This knowledge is normally acquired

through completion of secondary school education and two years'

administrative experience in related work.

A_l

60

Knowledge - Continuing Study

The work requires the study of departmental directives govern­ing property maintenance, consular and shipping activities, and

keeping up to date on local conditions which would affect Canadian nationals residing or traveling in the country.

1

10

Decision Making

Decisions and recommendations related to the upkeep of embassy

properties and to consular matters are made in accordance with

directives, precedents and established practices. The decisions

and recommendations affect the physical condition and appearance

of the official residence of the ambassador and the Chancery,

which are valued at approximately $1,250,000. They also affect

the working conditions of the embassy staff of 37 employees, the

affairs of individual Canadians in The Netherlands, and to some

extent the embassy's public image.

A_l

70

Contacts

The work requires contacts with firms doing business with the

embassy to discuss the requirements of the embassy and amounts

charged. Contacts are also made with other embassies and The

Netherlands Foreign Ministry to give or obtain information,

usually on procedural matters. There are occasional contacts

with officials of local government and with business and

shipping firms to obtain assistance for distressed Canadians.

B₃

76

Supervision

The work includes the supervision of nine locally engaged

employees in the administrative support and operational

categories.

B_l

37

Bench-mark Position Numbers: 8

Level:

Descriptive Title: ADMINISTRATOR,

                 POST ABROAD, TOKYO

Point Rating: 366

Duties

% of Time

- Administers the office services, building maintenance,

accommodation, purchasing, inventory and personnel activities

of the Canadian Embassy in Tokyo

- by supervising clerical staff who provide the registry,

bookkeeping, typing and receptionist services for the

embassy,

- by overseeing the upkeep of all embassy-owned and leased

property, which includes determining the need for

repairs and maintenance, arranging with the owner of

leased property or his agent to undertake repairs under

the terms of the lease, arranging for and letting

contracts for repairs and maintenance, supervising the

keeping of related books of accounts, preparing reports

for headquarters on work done and money expended, and

estimating the annual financial budget for repairs and

maintenance,

- by selecting housing for staff and office accommodation,

which includes inspecting premises and evaluating the

size, facilities and cost in relation to requirements,

recommending departmental acceptance of premises meeting

these requirements, arranging leases-with owners or

agents according to departmental practices and modifying

these to meet local conditions and customs,

- by determining the requirements for supplies and equip­ment and approving their purchase locally, and by explaining the need and recommending purchase by head­ quarters of supplies and equipment not available locally,

- by maintaining an inventory control of furnishings and

equipment of the embassy and staff residences, and

- by interviewing and hiring employees for the embassy's

clerical and maintenance staff.

55

- Supervises the operation of the consular section and performs

consular duties

% of Time

- by instructing the staff and ensuring that the work of

subordinate clerks is performed in accordance with

accepted practices,

- by supervising the issuance of passports, visas and

pension payments,

- by administering oaths, authenticating documents and

taking affidavits,

- by conducting interviews with prospective immigrants to

determine their suitability, and

- by arranging emergency relief, repatriation and other

assistance for distressed Canadians.

35

- Directs the security program of the embassy according to the

security rules and regulations, by drafting and issuing standard

orders, by regularly inspecting the premises and evaluating

embassy practices, by reporting to the Head of Post, the

regional security officer and headquarters on actions taken and

undesirable practices identified.

₅

- Collects and compiles information related to the cost of living,

local staff salaries, school facilities and living conditions by

exchanging information with officers of other missions and by

personal observation.

₅

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of the department's

practices and procedures in property custody and maintenance,

inventory control, bookkeeping, consular support activities,

employment of locally engaged staff, and security; and know­

ledge of the relevant provision of such legislation as the

Citizenship, Immigration, Civil Service and Merchant

Shipping Acts and Regulations. It also requires experience

in supervising staff, in preparing reports, and in meeting

the public and foreign government officials. This knowledge

is normally acquired through completion of secondary school

education and four years' administrative experience in related

work.

A₂

87

Knowledge - Continuing Study

The work requires the study of departmental directives

governing property, custody and maintenance, consular and

immigration activities and keeping up to date on local conditions which could affect Canadian residing or traveling in the country.

1

10

Bench-mark Position Number: 9

Level:

Descriptive Title: ASSISTANT DIRECTOR,

PROPERTY AND BUILDING MANAGEMENT

Point Rating: 886

Duties

% of Time

- Co-ordinates and directs the activities of the Accommodation

Division (which determines the need, standards and type of

accommodation to be provided) and the Operations Division (which

takes over and operates Crown-owned buildings on completion

or purchase)

- by developing or directing the development of accommodation

and work standards, and control systems and procedures in

such areas as cost accounting, preventive maintenance

and information reporting,

- by investigating, and deciding or recommending, in

difficult cases, whether accommodation should be leased

or built,

- by reviewing project progress reports to determine whether

estimated completion dates of construction are in

accordance with expiry dates of accommodation leases, and

by taking appropriate action to accelerate progress if

necessary, and

- by approving the award of maintenance contracts over $3,000,

and by deciding or recommending the action to be taken

on contracts where the bid is considerably higher than the

estimate.

50

- Plans and organizes special or emergency accommodation projects,

such as arranging the optimum amount of construction in the

winter season or the major re-allocation of accommodation following

the closing of a military base, by determining priorities and

needs for additional space in consultation with other departments,

by investigating alternate use of buildings, and by directing

the redeployment of maintenance staff.

25

- Represents the branch or department on inter-departmental

committees, such as those concerned with northern housing, the

% of Time

use of Parliament Hill, winter works and program review, by

explaining the proposed programs and the viewpoints of the

branch, and by endeavouring to reach agreement on such problems

as priorities for accommodation, schedules for maintenance, and

timing and extent of alterations.

10

- Establishes the need for additional branch staff by reviewing

and analyzing proposed programs and existing capacity, by

     discussing requirements with district managers and division

chiefs, and by explaining requirements and justifying the need

for additions at central agency review meetings.

5

- Assists the Director in all aspects of branch administration

- by compiling, reviewing and submitting branch estimates,

- by writing, reviewing or signing correspondence on

behalf of the Minister, Deputy Minister and other senior

officials,

- by arranging ceremonies and accommodation for visiting

dignitaries,

- by reviewing programs and objectives and providing

progress reports at Deputy Minister's staff meetings,

- by assisting management consultants and others in

review of the branch organization,

- by reviewing recommendations for disciplinary action and

deciding the action to be taken by the branch,

- by serving on selection and rating boards, and

- by acting for the Director in his absence.

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a thorough knowledge of the field of property

management, including acquisition, leasing and operation, and

of related government policies, regulations and procedures

concerning contracts, leasing of property, and financial management. It also requires a knowledge of accommodation appraisal, construction methods and finance, commercial law and cost control. The work requires experience in the management of property, in

the supervision and control of large numbers of staff, in working

on senior committees, and in analyzing, planning and controlling

major projects. This knowledge is normally acquired through

completion of secondary schooling and more than 12 years of

progressively more complex and responsible experience in property

management and government administration.

A7

225

Knowledge - Continuing Study

The work requires developing and maintaining a thorough knowledge

Degree

Points

of property management principles and practices, in order

to provide authoritative information, guidance or direction

to officers in the department or in the departments serviced.

This knowledge is acquired by continuing study of books,

journals and reports in the field of property management.

3

50

Decision Making

The work requires making decisions and recommendations on

the standards and types of accommodation to be provided, on

whether to build or lease accommodation, and on ways of

handling special or emergency accommodation problems. Work

also includes review and branch approval of leases, contract

awards, and financial and personnel estimates. In conjunction

with senior officials of other departments at formal meetings,

decisions are made on the accommodation and construction

programs for government departments within the jurisdiction

of the branch. There is an occasional need to assume full

responsibility for the branch in the absence of the Director.

The daily work includes direction of the Accommodation

Division, which administers some 1,600 buildings valued at

$700 million and 1,300 leases valued at $11 million annually,

and of the Operations Division, which fills some 10,000 work

orders annually for maintenance projects on federal buildings.

The branch has an annual budget of about $60 million and a

work force of approximately 7,000 people in all occupational

categories, located throughout Canada. The operation of the

branch affects working conditions in public service offices in

Canada and abroad.

D₄

350

Contacts

Contacts are frequent with senior employees of other branches,

with colleagues in other departments, with contractors and

with businessmen to exchange information on accommodation

problems. There is also a need to represent the department

on interdepartmental committees at which agreements are

reached on such problems as priorities for accommodation, the

scheduling of maintenance projects, and the timing and extent

of alterations and repairs.

C₂

91

Supervision

As Assistant Director, shares the responsibility for directing

some 7,000 members of the branch staff in all occupational

categories across Canada, and provides immediate direction to

senior administrative division chiefs at headquarters.

G₃

170

Bench-mark Position Number: 10

Level:

Descriptive Title: CHIEF, ADMINISTRATIVE SERVICES,

DEPARTMENT OF FORESTRY

Point Rating: 817

% of Time

- Advises the Deputy Minister and senior departmental officers

on administrative matters and the administrative implications

of new or changing programs by explaining central agency

regulations and directives, by forecasting the impact of changes

on existing resources, by suggesting alternative uses of

resources, and by suggesting the timing and techniques to be

followed in instituting programs in order to ensure efficient

operation and adequate resource allocation.

- Supervises 38 employees organized in four sections, by

evaluating work performance, assessing training needs, arranging

for training, nominating staff for attendance at courses and

recommending disciplinary action when required.

- Performs related administrative duties, such as reviewing for

correctness and adequacy submissions to Treasury Board and

documents and correspondence concerning contracts and similar

arrangements, participating with other senior employees of the

department in the development of programs, conducting special

projects assigned by the Deputy Minister, advising regional

directors on matters related to administration, and serving as

planning officer for departmental emergency measures.

15

15

15

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of the diverse depart­

mental objectives, the role of the department in relation to

provincial and private forestry organizations, and developments in the field of management practices; a thorough knowledge of government administrative regulations and practices; and knowledge of the Forestry, Agriculture Rehabilitation and Development, and the Financial Adminis­tration Acts. It also requires considerable experience in directing and co-ordinating specialized functions, advising and obtaining the co-operation of seniors whose primary

interests, training and experience are not related to admini­stration, participating in the development of major programs as a specialist in administration, and representing an organization at formal meetings. The organizational setting requires continual working relations with senior scientific specialists and the supervision of professional staff. This knowledge is normally acquired through graduation from university and 10 years of progressively more complex and responsible administrative experience.

C₅

244

Knowledge - Continuing Study

The work requires the study of texts, reports and other

publications concerning new concepts and developments in

the fields of budgeting, property management and purchasing

in order to advise senior staff of the department.

3

50

Bench-mark Position Number: 11

Level:

Descriptive Titles: CHIEF, OFFICE SERVICES SECTION,

            TAXATION HEAD OFFICE

Point Rating: 390

Duties

% of Time

- Administers the work of five support units - personnel,

which provides clerical selection and placement and staff

services for an organization of 550 employees; furniture,

office supplies and equipment and matters associated with

accommodation; reproduction and distribution; central registry;

and stenography and typing

- by ensuring that regulations and established procedures

and practices are correctly applied,

- by assigning areas of responsibility and providing

instructions and guidance to unit supervisors,

- by checking random samples of completed work,

- by reviewing and analyzing production records of

each unit and establishing work standards,

- by estimating and recommending staff and physical

resources needed to meet the anticipated requirements

of client branches,

- by investigating complaints and operations generally, and

- by making changes required to ensure that the service

meets the needs of the head office branches.

40

- Supervises, through five subordinate supervisors, a staff of 96

- by allocating employees to units to meet changing

workloads or training needs, and by discussing work

performance, performance assessments and training

needs with subordinate supervisors,

- by arranging for participation in training programs,

- by recommending promotions, classifications and

disciplinary action, and

- by participating in selection boards.

20

- Co-ordinates the activities of the units with those of user

sections and branches by establishing work priorities, by

scheduling assignments, and by discussing requirements with

those requesting services.

20

% of Time

- Directs and controls a variety of support activities, such as

parking, inter-office communications, building passes and

internal security, by assigning responsibilities, issuing

directives and providing guidance to ensure the proper

application of regulations, procedures and practices.

- Performs related duties, such as checking and reconciling

inventory, records and reports, receiving and guiding visitors,

and reporting on operations.

10

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of the operations and

organization of the head office branches and of the regulations,

procedures and practices associated with the work of the service

units, and familiarity with district office organization and

procedures. It also requires experience in supervising and

co-ordinating the work of others and identifying and resolving

operational problems related to workload variations and

availability of resources. This knowledge is normally acquired

by completion of secondary schooling and six years of general

administrative experience related to the provision of support

services.

A₃

114

Knowledge - Continuing Study

The work requires the study of regulations, directives and

manuals issued by the central agencies and the department.

1

10

Decision Making

The work is done in accordance with regulations, established

procedures and practices. Judgement and discretion are

exercised in assessing recommendations for personnel actions

and in co-ordinating the work of five support units with the

requirements of the head office branches. The decisions and

recommendations affect the operation of an organization of

550 employees, comprising the directing staff and head­

quarters personnel of the functional branches of the Taxation

Division. Recommendations are made to a senior administrative

services officer of the division.

A₂

117

Contacts

The work requires frequent contacts with departmental officers

to exchange information related to the work of the service units,

and to obtain their agreement in co-ordinating the work of the

section with the service requirements of the branches. It also

Bl

52

Degree

Points

requires contacts with colleagues and representatives of firms

supplying goods and services in order to exchange information.

Supervision

The work requires the direction and co-ordination of the work

of five subordinate supervisors and 101 junior employees in the

administrative and foreign service, administrative support and

operational categories.

E₁

97

% of Time

- Analyses staffing requirements and recommends staff changes,

promotions and transfers; completes ratings and recommends

disciplinary action; acts as a member of competition boards and

interviews prospective employees; and conducts training of

staff formally and by systematic rotation.

10

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of records systems, registry

organization, work and performance standards, general office

procedures and supervisory techniques, and a knowledge of

departmental organization, functions and programs. It also

requires experience in supervising clerical staff, modifying

records systems, and resolving complaints concerning services

provided. This knowledge is normally acquired through

completion of secondary schooling and four years' progressively

responsible experience in directly related work.

A₂

87

Knowledge - Continuing Study

The work requires continuing study of technical journals and

periodicals concerned with the field of records management in

order to keep up to date on new developments in equipment and

techniques.

2

30

Decision Making

For the most part the work is performed in accordance with

established procedures and practices. There is, however, a

requirement to exercise judgement in anticipating the need for

changes and in adapting and modifying records systems to meet

changing requirements. The decisions and recommendations pertain to the recording, storing and retrieving of information which

has an effect on the facility with which a department of 8,000

employees located in Ottawa and in district offices discharges

its responsibility, and on the cost of providing such service.

Recommendations are made to an officer at the intermediate

administrative level.

B₂

163

Contacts

The work requires contacts with departmental employees to

exchange information and to obtain agreement on the

installation of records systems. There is an occasional

requirement to exchange information with colleagues.

B_l

52

Supervision

The work requires the supervision of 72 employees in the

administrative support category.

D₁

77

Bench-mark Position Number: 13

Level:

Descriptive Title: CHIEF, PURCHASING A14D

OFFICE SERVICES,

CUSTOMS AND EXCISE

Point Rating: 499

Duties

% of Time

- Directs the work of the section, which includes the purchase

and distribution of office supplies, equipment and uniforms,

the production of departmental directives and regulations, the

classification, distribution and custody of division records,

and the provision of transcribing and typing services, by

investigating complaints, by developing new or revised

procedures, and by issuing directives to the staff of the

division.

30

- Plans and organizes the work of the section by determining

requirements for the services provided, by evaluating the

capacity of units to meet anticipated demands for services,

and by determining the staff and facilities required to meet

demands.

15

- Ensures effective use of services provided by issuing

directives and instructions defining the procedures to be

followed, and by discussion of specific problems with

directors and branch heads.

15

- Supervises approximately 240 employees through five unit

heads by reviewing individual performance evaluations, by

ensuring implementation of training programs, by recommending disciplinary actions, by participating in establishment reviews, and by acting as a member of selection and classification committees.

25

- Performs other related duties, such as preparing estimates

for the section, representing the division on inter­

departmental committees, discussing problems with

representatives of central agencies, and conducting

special studies for the Director General of Services.

15

Specification

Degree

Points

Knowledge - Education and Experience,

The work requires a thorough knowledge of the division

and of the acts, regulations and administrative practices

governing the services provided. The work also requires

experience in organizing the work of a large staff, in

directing the work of a number of support service units,

in identifying operational problems, and in forecasting

requirements arising out of changes in the programs

and practices of branches serviced. This knowledge is

normally acquired through successful completion of

secondary school education and eight years of experience.

A₄

141

Knowledge - Continuing Study

The work requires the continuing study of acts and

regulations and of directives issued by the division

and central agencies governing purchasing and supply,

publications, records management and other services.

1

10

DecisionMaking

Decisions usually involve the selection of courses of

action indicated by regulations or practices. Some

modifications of practices must be made to meet new

requirements arising out of changes in organization

and programs or new requirements of central agencies.

Decisions and recommendations affect the efficiency

of administrative and purchasing services provided

to a division employing a staff of approximately 8,000

at head office and in the field. Recommendations are

made to a senior director of the division.

B₂

163

Contacts

The work requires contacts with departmental officers

to exchange information and to achieve agreement on

problems of mutual concern. It also requires contact

with officers of central agencies in the Federal Government and with representatives of suppliers of office machines and equipment, to give and obtain information.

B_l

52

Supervision

The work requires the supervision of 238 junior and inter­

mediate employees in the administrative and foreign service,

administrative support and operational categories.

F₂

133

% of Time

- by monitoring and reporting on the achievement of

objectives and recommending corrective action, including

shifting priorities for recruitment and training.

- Develops and implements a bicultural exchange program within

the department in order to provide employees and their families

with the opportunity of working and living in the second language

and participating in the culture

- by designing and recommending program objectives and

means of implementing them,

- by identifying candidates and families for transfer, in

conjunction with managers,

- by discussing with potential participants the advantages

and problems of working and living in the new culture,         15

- by establishing selection committees and advising them on

such criteria for choosing participants as their

adaptability to the new cultural milieu,

- by planning transfers, including arranging language

training, schooling of children and payment of related

expenses,

- by assessing the effectiveness of assignments from inter­

views with participants and supervisors, and

- by recommending modifications to the program.

- Administers linguistic services for the department through a

staff of six at headquarters and 28 language administrators in

the field in order to support the effective and efficient use

of both languages

- by supervising and co-ordinating staff engaged in

scheduling and conducting language training and aiding

retention of language skills, arranging translation

services, assessing language skills and requirements for

them and maintaining current information and reporting

on bilingualism in the department,

- by establishing the objectives and methods used for

language training in regional offices, approving work

plans and assessing the work of 28 regional language

administrators,                                                25

- by establishing procedures for producing administrative

 and work instruments in English and French,

- by co-ordinating surveys of departmental needs for

translation of documents and technical glossaries and by

ascertaining translation priorities,

- by arranging for supplementary translation services with

the Superintendent of the Translation Bureau,

- by negotiating language training services from the

Language Bureau or obtaining them on contract from out­

side the Public Service, depending on cost and other

advantages to the department, and

- by allocating resources, including a budget of $500

 thousand, to program activities.

% of Time

- Advises on the application of bilingualism policy to the

departmental personnel program in order to ensure consistency

between personnel actions and bilingualism policy

- by collaborating with staffing officers in planning

recruitment campaigns particularly in French colleges

and universities,

- by interpreting to staff and line officials language and

employment legislation and policy,

- by counseling management and personnel administrators on

responses to complaints and grievances and on consultation with union representatives, and

- by meeting with these representatives to gain their

support for the bilingualism program in their districts.

10

- Performs such other duties as

- representing the department with the Commissioner of

Official Languages on the application of the Official

Languages Act, and

- advising officials of the Public Service Commission and

the Treasury Board on the design of language course, tests

and norms, and on bilingualism policy and legislation

especially as they affect departmental programs.

⁵

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of departmental organization

and program activities, and the nature and extent of the depart­ment's relationships with the public, to plan and develop the

departmental bilingualism and biculturalism program; a thorough

knowledge of bilingualism policy and legislation as well as

related personnel and administrative practices; and a good

knowledge of language training and testing principles and methods, as well as of the characteristics of the English and French culture in Canada. The work also requires experience in the development and co-ordination of a manpower planning and training program, including designing courses, establishing systems for monitoring and assessing program effectiveness, organizing and directing a staff, advising and gaining the co-operation of managers and other agencies, and promoting program goals through seminars,

meetings, and written communications, in an organization which is

physically and administratively decentralized. This knowledge is

normally acquired through graduation from university in the arts

or social sciences and progressively more responsible experience

in administration and management.

C₅

244

Degree

Points

Knowledge - Continuing Study

The work requires the study of texts, journals and periodicals

to maintain knowledge and awareness of current developments,

principles and methods in the fields of language training and

testing, personnel management, and English and French culture,

in order to advise senior management and central agencies on

the development and implementation of the bilingualism program,

and to foster understanding of each culture among employees.

3

50

Decision Making

The work requires making recommendations on establishing and

achieving departmental policies and objectives for the

bilingualism and biculturalism program; on the selection and

effectiveness of measures to develop French as a working

language, including the 15 French language units which have a

staff of 1000, and on means of improving the effectiveness and

acceptance of the units. Initiative and judgement are required

in assessing and advising on the language requirements of

organizational units located throughout Canada, comprised of

professional, administrative and other employees and relating

extensively to both the public and private organizations and

enterprises. Initiative and judgement are also required in

developing and directing a language training program, estab­lishing systems and procedures for monitoring implementation

of legislation and program goals in headquarters and the field,

developing and modifying a bicultural exchange program and

recommending to central agencies improvements to bilingualism

policy and legislation. Decisions and recommendations affect

the direction and implementation of the bilingualism and

biculturalism program in headquarters and regional offices, and

the allocation and utilization of resources of some $500

thousand annually. Also affected are the acceptance and effectiveness of French as a working language, the effectiveness of

departmental language training conducted by teachers on contracts

costing about $70 thousand a year, the costs in staff and

services to support French language units, training and transfers

of employees on bicultural exchanges, and the career development

and acquisition of language skills among a staff of 10,750. The

effectiveness of the program has an impact on delivery to the

public of extensive services in both official languages.

Recommendations are made to an officer at the senior executive

level.

C₃

256

Contacts

The work requires contacts with seniors in the department to gain

their co-operation in developing and carrying out the bilingualism

program, with officials of the Language and Translation Bureaus

Bench-mark Position Number: 15

Level:

Descriptive Title: HOSPITAL ADMINISTRATOR

Point Rating: 587

% of Time

- Controls trust funds donated for the comfort and welfare of

patients; and performs other related administrative duties,

such as serving on committees, writing letters to officials of

hospitals, veterans' organizations, government departments,

former patients and next of kin, and organizing charitable

campaigns, savings bond drives and sales.

15

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of the principles and

practices of hospital administration as they are applied to

the operation of a departmental hospital, and a working know­

ledge of the functions and responsibilities of all departments of the hospital. It requires a knowledge of departmen­tal and central agency requirements and procedures concerning

personnel and financial management, equipment and stores

accounting, and of workmen's compensation and provincial

government hospital insurance regulations. The work also

requires experience in the management of personnel and

material resources and in maintaining good relations with

professional staff and the public. This knowledge is normally

acquired through completion of secondary school education and

a two-year course in hospital administration, and approximately

seven years of related experience.

B₄

178

Knowledge - Continuing Study

The work requires the study of departmental regulations and

instructions, personnel directives, workmen's compensation

and provincial hospital insurance requirements. In addition,

it requires the study of journals and texts in hospital

administration.

2

30

Decision Making

The work is performed in accordance with general departmental

instructions and established practice. It requires modifica­tions to general departmental instructions in order to meet

the requirements of the specific institution, and changes in

established practices to meet emergency and other special

situations. There is a continuing requirement to exercise

judgement and initiative in resolving operational problems

associated with providing non-medical support services to a

major departmental hospital. The decisions and recommendations

affect the efficiency of the non-medical support services of

a hospital with an establishment of approximately 1,300

B₃

210

Degree

Points

employees. The efficiency with which the non-medical

support services are performed affects the medical services,

the morale of the patients, and the public image of the

institution. Recommendations are made to a Medical Superintendent.

Contacts

The work requires contacts with heads of departments to

obtain agreement on the co-ordination of non-medical

facilities with the medical activities of the hospital. It

also requires contacts with veterans' associations, staff

associations, voluntary organizations, publicity media and

the general public to maintain good relationships.

B₁

52

Supervision

The work requires the direction of 362 employees, through

17 supervisors at the junior level.

F_l

117

Duties

% of Time

- Analyses building construction and property proposals of

operating branches of the department and of outside agencies

by checking information for completeness, by determining its

implications for approved programs, by investigating

alternatives and by obtaining legal opinions, in order to

recommend departmental courses of action on capital construction

projects including installation of utilities, on building

alterations and repairs, and on acquisition and disposal of

property.

40

- Keeps a building and land inventory system of departmental

holdings by developing and modifying, as required, procedures

for the recording, storage and retrieval of valuations,

descriptions, plans, maps and legal documents, and ensuring

that the filing and "charge out" of this material are done in

accordance with established procedure in order to provide an

up-to-date record of the department's capital assets.

15

- Composes and signs correspondence to departmental officials

and officials of other levels of government, railways,

utilities and the general public to give and obtain information,

to state the departmental position, and to arrange the details of

real property transactions.

30

- Drafts submissions to Treasury Board and reports to Privy

Council to obtain authorization to proceed with recommendations

which have departmental approval, by collecting, compiling and

presenting the substantiating details in accordance with

established practice.

5

- Performs other related duties, such as reviewing and commenting

on the department's long-term construction program, meeting

with construction and property management officers of other

departments and agencies, drafting correspondence for the

Minister's and Deputy Minister's signature, supervising a

10

% of Time

junior employee, and participating as a member of departmental

and inter-departmental committees concerned with construction

and property management.

Specifications

Degree

Points

Knowledge - Education and Experience

The work requires a good knowledge of financial and admini­strative regulations and procedures related to construction and property management, such as Government Contract Regulations, Treasury Manual and the departmental Manual of Real Property Procedures; knowledge of general property management, property appraisal, construction methods, land surveying, and records and retrieval systems; and familiarity with the programs of the various branches. It also requires experience in property management and in writing detailed correspondence and reports. This knowledge is normally acquired through completion of secondary school education and six years of

administrative experience related to property management.

A₃

114

Knowledge - Continuing Study

The work requires the study of financial and administrative

regulations and directives issued by the department and the

central agencies concerned with buildings and property.

1

10

Decision Making

The work is performed in accordance with governmental instruc­tions and real property management practice. Recommendations

concerning some proposals require adaptation and modification

of established practice. Judgement is required in determining

the implications of proposals, in suggesting alternatives and

in arranging the details of agreements. The decisions and

recommendations affect the utilization of departmental property,

the construction program, and the disposition of physical

resources of a department with large land and property holdings

in Ottawa and across Canada. Recommendations are made to an

officer at the intermediate administrative level.

B₂

163

Contacts

The work requires contact with seniors in the department and

in other departments to obtain and provide information, and

to obtain agreement to alternative proposals. It also requires

contacts by letter and personal visits with officials of other

levels of government, railroads, and utilities and with land

B₃

76