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RECORD OF AMENDMENTS
Amendment No.
Date
Inserted by
Remarks
CONTENTS
INTRODUCTION
CATEGORY DEFINITION
GROUP DEFINITION
SUB-GROUP DEFINITIONS
BASIC POINT-RATING PLAN
SUPERVISORYRATING PLAN
BENCH-MARK POSITION DESCRIPTION INDEX
In Sub-group and Alphabetical Order
In Ascending Order of Point Values
INTRODUCTION
This standard describes the rating plans to be used to
evaluate positions allocated to the General Services Group. It
consists of an introduction, definitions of the Operational
Category, the occupational group and sub-groups, a basic
point-rating plan for all positions in the group, a supervisory
rating plan, two element profile guides and bench-mark position
descriptions.
All positions in this group will be evaluated,
using the basic point-rating plan. Supervisory positions will be
allocated to the sub-group by reference to their nonsupervisory
duties and will be evaluated, using the basic and supervisory
rating plans.
Point rating is an analytical, quantitative
method of determining the relative values of jobs. It is
particularly suited to heterogeneous occupational groups in which
jobs consist of varied combinations of tasks. Essentially,
point-rating plans define characteristics or factors common to
the jobs being evaluated. They define degrees of each factor or
element and assign point values to each degree. The total point
value determined for each job is the sum of the point values
assigned by the raters to the elements.
All methods of job evaluation require the
exercise of judgement and the orderly collection and analysis of
information in order that consistent judgements can be made. The
point-rating method facilitates rational discussion and
resolution of differences in determining the relative values of
jobs.
Sub-groupinq
This occupational group is divided into seven
sub-groups, which are defined in the standard.
Factors
The combined factors do not necessarily
describe all aspects of jobs. They deal only with those
characteristics that can be defined and distinguished and that
are useful in determining the relative values of jobs.
Four factors are used in the basic plan and
one factor is used in the supervisory plan. Each factor is
defined in terms of two or more related elements.
Point Values
The maximum point value assigned to each
factor in the basic plan reflects its relative importance.
Similarly, point values have been assigned to the degrees of the
elements in the basic plan.
In the basic plan the point values for the degrees of the
elements of each factor increase arithmetically. With two
exceptions, the minimum point value assigned to each element is
one-fifth of the maximum. In the Hazards element of the Working
Conditions factor the minimum point value is one-tenth of the
maximum. In the Specific Vocational Training element of the Skill
and Knowledge factor the minimum point value is one-twelfth of
the maximum.
Degree Co-ordinates,
The degree co-ordinates assigned in the supervisory plan
reflect the nature of supervisory responsibility and the number
of employees supervised.
Rating Plant
In the basic rating plan the following factors, element,
weights and point values are used :
Percentage of
Total Points
Point Values
Factor
Element
Minimum
Maximum
Skill and Knowledge
50
Basic Knowledge
15
75
Comprehension and
Judgment
25
125
Specific Vocational
Training
25
300
Effort
20
Mental Effort
20
100
Physical Effort
20
100
Responsibility
20
Resources or Services
25
125
Safety of Others
15
75
Working Conditions
10
Environment
12
60
Hazards
4
40
100
In the supervisory rating plan, the following
factor and elements are used:
Factor
Element
Supervision
Nature of Supervisory
Responsibility
Number of Employees
Supervised
Bench-markPositions
Bench-mark position descriptions are used to exemplify degrees
of elements. Each description consists of a brief summary, a list
of the principal duties with the percentage of time devoted to
each, and a specification describing each of the elements as it
appears in the position. The bench-mark positions have been
evaluated, and the degree and, where applicable, the point value
assigned to each element are shown in the specifications.
The rating scales identify the bench-mark position
descriptions that exemplify each degree. These descriptions are
an integral part of the rating plans and are used to ensure
consistency in applying the rating scales.
Use Of Standard
There are eight steps in the application of
this standard.
1. Allocation of the position to the category and the group is
confirmed by reference to the definitions and the descriptions of
inclusions and exclusions.
2. Allocation of the position to the sub-group is confirmed by
reference
to the sub-group definitions and to the bench-mark position
descriptions.
3. The position description is studied to
ensure understanding of the position as a whole and its relation
to positions with similar duties and to positions above and below
it in the organization.
4. The tentative degree of each element in the
position being rated is determined by comparison with degree
definitions in the rating scales. The Specific Vocational
Training and the Resources or Services elements do not have
degree definitions, and for these the tentative degree is
determined by the comparative ranking of the position being rated
with the bench-mark positions. For these two elements raters may
use the Element Profile Guide as a check on the degree
tentatively selected.
5. The description of the element in each of
the bench-mark positions exemplifying the degree tentatively
established is compared with the description of the element in
the position being rated. Comparisons are also made with
descriptions of the element in bench-mark positions for the
degrees above and below the one tentatively established.
6. The point values for all elements are added
to determine the tentative total point rating in the basic
plan.
7. The degree co-ordinates indicate the level of supervision
in the supervisory plan.
8. The position being rated is compared as a
whole to positions in the same sub-group or in other sub-groups
to which similar total point values and degree co-ordinates have
been assigned, as a check on the validity of the total
rating.
DeterminationofLevels
The ultimate objective of job evaluation is the determination
of the relative values of positions in each occupational group or
sub-group. Non-supervisory positions that fall within a
designated range of points in terms of the point values assigned
using the basic plan will be regarded as of equal difficulty and
will be allocated to the same level. Supervisory positions will
be rated under both the basic point rating plan and the
supervisory plan. The base level of each supervisory position
will be established by its rating under the basic plan. A
supervisory differential will be applied to each supervisory
position, its amount being determined by the rating of the
position under the supervisory plan.
CATEGORY DEFINITION
Occupational categories were repealed by the Public Service Reform Act (PSRA),
effective April 1, 1993. Therefore, the occupational category definitions have
been deleted from the classification standards.
GROUP DEFINITION
For occupational group allocation, it is recommended that you use the Occupational
Group Definition Maps, which provide the 1999 group definition and their
corresponding inclusion and exclusion statements. The maps explicitly link the
relevant parts of the overall 1999 occupational group definition to each
classification standard.
SUB-GROUP DEFINITIONS
1. Building Services
The performance or supervision of duties pertaining to
building cleaning, upkeep and operation, general housekeeping,
and laboratory cleanup. This sub-group includes such occupations
as cleaner, janitor, elevator operator, housekeeper, laboratory
helper and related supervisors.
2. Food Services
The performance or supervision of duties pertaining to the
planning, preparing and serving of food. This sub-group includes
such occupations as cook, butcher, kitchen-helper, waitress
and related supervisors.
3. Laundry Service
The performance or supervision of duties pertaining to wet
washing, dry cleaning, drying and pressing clothes and fabrics
and to the simple repair of laundry items. This sub-group
includes such occupations as spotter, sorter, washman, dry
cleaner, laundry seamstress, presser and related supervisors.
4. Messenger Services
The routine collecting and delivery of mail and files, and the
pick-up and delivery of special letters, parcels or documents.
This sub-group includes such occupations as messenger and
confidential messenger.
5. Miscellaneous Personal Services
The performance or supervision of services to accommodate
passengers, clients, guests and tourists. This sub-group includes
such occupations as barber, first-aid attendant, lifeguard,
tailor, tailoress and related supervisors.
6. Protective and Custodial
Services
The patrolling, observing, checking and taking preventive
action in protecting property from damage or loss, the enforcing
of statutory or other regulations and conducting investigations
for the conservation and protection of renewable resources, and
providing for the well-being of persons. This sub-group includes
such occupations as fish or game warden, immigration guard,
lookout towerman, park attendant, protection and
conservation enforcement officer, security guard, watchman, and
related supervisors.
7. Stores Services
The receipt, stowing, custody, issue and recording of stores.
This sub-group includes such occupations as warehouseman,
storeman, storekeeper and related supervisors.
BASIC POINT RATING PLANMATING
SCALES
GENERAL SERVICES GROUP
BASIC KNOWLEDGE
75
COMPREHENSION AND JUDGEMENT
125
SPECIFIC VOCATIONAL TRAINING
300
MENTAL EFFORT
100
PHYSICAL EFFORT
100
RESOURCES OR SERVICES
125
SAFETY OF OTHERS
75
ENVIRONMENT
60
HAZARDS
40
1,000
SKILLAND KNOWLEDGE
This factor is used to measure the basic knowledge,
comprehension and judgement, and specific vocational training
required to perform the duties.
Definitions
"Basic knowledge" refers to the language, mathematical and
other requirements of the work.
"Comprehension and judgement refers to the need to understand
instructions and principles and to make judgements.
"Specific vocational training" refers to the relative amount
of training required to learn the techniques and develop the
facility to perform the duties of the position.
'Relevant principles and methods" used in the Comprehension
and Judgement element refers to the general facts and rules
governing. the working of a machine or a system, or the
properties of substances and materials, and the systematic and
regular ways of achieving desired results
Notes to Raters
The skill and knowledge to which the Basic Knowledge and the
Comprehension and Judgement elements refer is acquired by various
combinations of formal and private study and experience.
In rating positions under the Comprehension and Judgement
element raters are to consider the understanding needed, the
nature of the guide-lines, instructions, principles and practices
that govern. the work, and the latitude allowed in
their interpretation.
The skill and knowledge to which the Specific Vocational
Training element refers is acquired by one or more of the
following means:
1. Vocational education in a technical school or vocational
institute.
2. In-service training given by an employer in the form of
organized study.
3. On-the-jobtraining under the instruction of qualified
workers.
4. Training in related work that has provided the essential
skill and knowledge.
As the first four degrees of the Specific Vocational Training
element imply relatively short periods and the last four degrees
imply relatively long periods, two separate arithmetic
progressions are used to reflect the difference.
The degrees of the Specific Vocational Training element that
are assigned to the bench-mark positions have been established by
the comparative ranking of key positions in the occupational
group. The degree tentatively selected in rating a position is to
be confirmed by direct comparison of the position being rated
with the duties and specifications of the bench-mark positions.
For the further assistance of raters, a profile guide has been
prepared for this element, which may serve as a check on the
degree of the element tentatively selected for a position.
SPECIFIC VOCATIONAL TRAINING ELEMENT PROFILE
GUIDE
Sub-group Title
Range of degrees that may be
expected for non-supervisory positions
Building Services
1 - 2
Food Services
1 - 4
Laundry Services
1 - 2
Messenger Services
1
Miscellaneous Personal Services
1 - 5
Protective and Custodial Services
1 - 5
Stores Services
1 - 5
RATING SCALE- SKILL AND
KNOWLEDGE
BASIC KNOWLEDGE
Basic Knowledge and Degree
Points
Bench-mark Position Descriptions
The work requires speaking,
reading or writing the required
language, OR counting, adding 1
or subtracting.
15
Page
Janitor 36
Janitor 53
Confidential Messenger 56
Watchman 78
The work requires recording in-
formation on forms or charts r
in brief narrative reports or
performing calculations 2
requiring multiplication and
division, or handling money
and making change.
27
Cleaning Service Foreman 31
Butcher 41
Cook 46
Deportation Officer 71
Spare Parts Storeman 81
The work requires maintaining
records and writing reports
or memoranda on work performed,
OR performing calculations 3
requiring the use of fractions,
percentages or decimals.
39
Tailor 65
Senior Guard 76
The work requires maintaining
a system of records OR writing
reports or memoranda on 4
proposed ways of carrying
out work assignments.
51
Head Steward 61
Warehouse Foreman 83
The work requires writing reports
or memoranda to forecast staff,
time and materials required to 5
carry out the work or to implement new or revised work
procedures.
63
Chief Park Warden 68
The work requires writing comprehensive reports to
support proposals to implement changes in 6
services, or to propose the use
of financial, staff or other
resources.
75
RATINGSCALE- SKILL AND
NOWLEDGE
COMPREHENSION AND JUDGEMENT
Comprehension and Judgement
and Degree
Points
Bench-mark Position Descriptions
The work requires sufficient under-
standing to carry out one or two-step instructions and
allows little latitude 1 for judgement.
25
Page
Janitor 36
Janitor 53
Messenger 58
Lookout Towerman 74
The work requires sufficient under-
standing to carry out detailed written or oral instructions
and occasionally allows 2 some latitude for judgement.
45
Janitor, Public Building 38
Shift Matron 63
Watchman 78
Spare Parts Storeman 81
The work requires sufficient under-
standing to work within established
practices and instructions and 3
allows some latitude for judgement
in their application.
65
Cleaning Service Foreman 33
Cook 46
Tailor 65
Deportation Officer 71
Warehouse Foreman 83
The work requires some understanding of relevant principles
and methods and allows some latitude for judgement in
interpreting instructions or in solving problems. 4
85
Head Steward 61
Senior Guard 76
The work requires a thorough under-
standing of a set of relevant principles and methods and
allows latitude for judgement
in interpreting instructions or in solving
problems. 5
105
Chief Park Warden 68
The work requires a thorough under
standing of a number of sets of
relevant principles and methods 6
and allows latitude for judgement
in interpreting instructions or
in solving problems.
125
RATING SCALE- SKILL AND
KNOWLEDGE SPECIFIC VOCATIONAL TRAINING
Degree of Specific
Vocational Training
Points
Bench-mark Position Descriptions
Page
1
25
Washman 53
Messenger 58
Watchman 78
2
50
Janitor, Public Building 38
Warehouse Labourer 86
3
75
Cleaning Service Foreman 31
Shift Matron 63
Deportation Officer 71
4
100
Cleaning Service Foreman 33
Butcher 41
Cook 46
Spare Parts Storeman 81
5
150
Tailor 65
Senior Guard 76
Warehouse Foreman 83
6
200
Head Steward 61
Chief Park Warden 68
7
250
8
300
EFFORT
This factor is used to measure the demands of the work in
terms of the mental and physical effort required to perform the
duties.
NotestoRaters
In rating positions under the Mental Effort element raters are
to consider the fatigue caused by the attention, concentration,
perception and mental-sensory co-ordination required by the
work.
In rating positions under the Physical Effort
element raters are to consider the fatigue caused by the kind,
frequency, intensity and duration of muscular exertion, the work
positions, and the weight of objects handled.
RATINGSCALE- EFFORT MENTAL EFFORT
Mental Effort and Degree
Points
Bench-mark Position Descriptions
Page
The work requires a normal
level of attention or mental-
sensory co-ordination, with 1
no significant periods of
concentration.
20
Charwoman 29
Janitor 36
Messenger 58
Watchman 78
The work requires a moderate
level of attention or mental-
sensory co-ordination, with 2
short periods of concentration.
46
Cleaning Service Foreman 33
Cook 46
Shift Matron 63
Spare Parts Storeman 81
The work requires a high level
of attention or mental-sensory
co-ordination, with frequent 3
short periods of concentration.
73
Head Steward 61
Senior Guard 76
Warehouse Foreman 83
The work requires a high level
of attention or precise mental
sensory co-ordination, with
sustained periods of concentration. 4
100
RATING SCALE-EFFORT PHYSICAL EFFORT
Physical Effort and Degree
Points
Bench-mark Position Descriptions
The work requires little
physical effort, such as
intermittent standing,
walking or handling of light-
weight objects. The duties
occasionally require greater
physical effort for short
periods.
1
20
Cleaning Service Foreman
Tailor
Lookout Towerman
Warehouse Foreman
Page
31
65
74
83
The work requires moderate
physical effort, such as
continual standing or
walking where only limited
periods of relief are
possible, or continual
handling of light-weight
objects. The duties
occasionally require
greater physical effort for
short periods.
2
46
Charwoman
Butcher
Cook
Messenger
Shift Matron
Watchman
Spare Parts Storeman
29
41
46
58
63
78
81
The work requires consider
able physical effort, such as
frequent climbing, working from
ladders, handling of medium-
weight objects, or working in
a difficult position. The
duties occasionally require
greater physical effort for
short periods.
3
73
Janitor
Kitchen Helper
Washman
Warehouse Labourer
36
48
53
86
The work requires great
physical effort, such as
frequent handling of heavy
weight objects in a difficult
work position.
4
100
RESPONSIBILITY
This factor is used to measure the responsibility for
resources used, services provided, and the safety of others.
Definitions
"Responsibility for safety of others" refers to the
responsibility for the exercise of care to prevent injury or
distress to other people, and the usual extent of that injury or
distress.
Notes toRaters
The degrees of the Resources or Services element that are
assigned to the benchmark positions have been established by
the comparative ranking of key positions in the occupational
group. In selecting a tentative rating for a position under this
element the following characteristics of the work are to be
considered:
1. The nature and value of the resources used or the nature
and importance of the services provided.
2. The extent to which the description of the position implies
accountability.
3. The consequences of an error in judgement.
Any one of these characteristics is only an indication of the
degree of responsibility in this element, and the whole
context within which the work is performed is to be considered.
The degree tentatively selected for a position is to be confirmed
by direct comparison of the position being rated with the duties
and specifications of the bench-mark positions.
In rating positions under the Safety of Others element, only
the injuries that are probable are to be considered, and not
those that are only remotely possible.
For the further assistance of raters a profile guide has been
prepared for the Resources or Services element, which may serve
as a check on the degree of the element tentatively selected for
a position.
RESOURCES OR SERVICES ELEMENT PROFILE GUIDE
Sub-group Title
Rang e of degrees that may be expected
for non-supervisory positions
Building Services
1 - 2
Food Services
1 - 2
Laundry Services
1
Messenger Services
1 - 3
Miscellaneous Personal Services
1 - 2
Protective and Custodial Services
1 - 3
Stores Service s
1 - 2
RATING SCALE-RESPONSIBILITY RESOURCES OR SERVICES
Degree of Responsibility for
Resources or Services
Points
Bench-mark Position
Descriptions
Page
Limited 1
25
Janitor 36
Cook 46
Spare Parts Storeman 81
Moderate 2
58
Cleaning Service Foreman 31
Tailor 65
Warehouse Foremen 83
Significant 3
91
Head Steward 61
Chief Park Warden 68
Major 4
125
RATING SCALE-RESPONSIBILITY
SAFETY OF OTHERS
Responsibility for Safety of other
and Degree
Points
Bench-mark Position
Descriptions
There is little possibility of
injury or distress to others .
1
15
Janitor
Cook
Spare Parts Storeman
Page
36
46
81
Reasonable care is required to
prevent injury or distress to
others. When injury or distress
occurs it is of a minor nature.
2
45
Cleaning Service Foreman
Head Steward
Deportation Officer
Warehouse Foreman
33
61
71
83
Special care is required to
prevent injury or distress to
others. When injury occurs it
is of a "lost-time" nature, such
as serious burns, eye injuries,
or crushed body members. Where
distress occurs it results in
aggravation of emotional strain.
3
75
Senior Guard
Chief Park Warden
76
68
WORKING CONDITIONS
This factor is used to measure the disagreeable conditions of
the work as indicated by the environment in which the duties are
performed and the exposure to hazards.
Definitions
"Environment" refers to the disagreeable conditions under
which the duties are performed such as
- exposure to extremes of heat, cold, obnoxious
odours, noise, wet, vibration, or dust and dirt,
- the required wearing of cumbersome protective
clothing or equipment.
"Hazards" refers to the requirement to work
under conditions that may result in sickness or injury to the
employee, although usual safety measures have been taken.
Notes to Raters
In rating positions under the Environment element only those
conditions that make the work disagreeable are to be considered.
Raters are to consider the frequency of the exposure and the
severity of the disagreeable conditions.
In rating positions under the Hazards element
only the hazards that are probable are to be considered, and not
those that are only remotely possible. Raters are to consider the
frequency of the exposure and the probable severity of the
injury.
RATINGSCALE - WORKINGCONDITIONS ENVIRONMENT
Environment and Degree
Points
Benchmark Position Descriptions
Good working environment,with few disagreeable
conditions. 1
12
Page
Charwoman 29
Lookout Towerman 74
Spare Parts Storeman
81
Fair workine environment, such as significatn exposure to one
disagreeable condition, or occasional exposure to either several
disagreeable conditions or to one very disagreeable
condition. 2
36
Janitor 36
Butcher 41
Kitchen Helper 48
Washman 53
Deportation Officer 71
Watchman 78
Poor working environments, such as significant exposure to
several disagreeable conditions or to one 3 very disagreeable
condition.
60
RATINGSCALE- WORKING
CONDITIONS
HAZARDS
Frequency of Unavoidable Exposure to Hazards, and Degree
Probable Severity of Injury, and Degree
Minor injuries such as cuts, bruises or burns.
A
“Lost-time” injuries such as fractures,
seriousburns, eye injuries or loss of finger
B
Occasional 1
4
Page
Messenger
58
Tailor
65
23 Page
Janitor
36
Lookout towerman 74
Frequent 2
22
Cook
46
Spare Parts Storeman
81
40
SUPERVISORY RATINGPLAN
GENERAL SERVICES GROUP
SUPERVISORYRATINGPLAN
This plan is used to measure the continuing responsibility
that the incumbent of the position assumes for the work of other
employees in terms of the nature of the supervisory
responsibility and the number of employees supervised.
Definitions
"Nature of supervisory responsibility" refers
to the extent to which supervisory positions have such
responsibilities as controlling the quality and quantity of work
produced, assigning work, allocating staff, evaluating employee
performance, training and disciplining staff, and making
recommendations on staff requirements.
"Number of employees supervised" refers to the
total number of employees for whom the incumbent of the position
exercises supervisory control directly or through subordinate
supervisors.
Notes to Raters
Occasional supervision, such as that performed
during absences of the supervisor on annual or sick leave, is not
to be rated.
For the purpose of this standard the number of
employees supervised includes the total of the following:
1. The number of employees for whom the incumbent of the
position has continuing responsibility.
2. The number of man-years of work performed by casual,
part-time and seasonal employees who are supervised by the
incumbent of the position.
In rating positions all the characteristics outlined for each
degree of the Nature of Supervisory Responsibility element must
be considered. Generally speaking, the criterion for the
assignment of a position to a degree is that it must include most
of the characteristics of the degree to which it is assigned.
The degree co-ordinates assigned to a position
by means of this plan will determine the differential that will
be applied to the basic rate for the position.
The rating scale shows the degree co-ordinates
assigned for the supervision of various numbers of employees
under each of the four degrees. These degrees, which are
designated only as A, B, C and D on the scale, are defined in the
table appearing on the next page.
Nature of Supervisory
Responsibility Bench-mark
Position
and
Degree
Descriptions
Takes the lead as a working member of a group;
explains work to new workers; sets the work A
pace for the group.
Page
Takes the lead as a working member of a group;
assigns and explains work; helps workers to
solve work problems by giving detailed
instructions
and demonstrations; motivates the group
B
to meet specific quantity and quality standards.
Tailor 65
Directly or through subordinate supervisors,
assigns jobs, using a knowledge of individual
worker capabilities; directs subordinates in
the choice of work methods; reviews work in
progress; accepts or rejects completed work;
co-ordinates the work of individuals to meet C
schedules; implements a staff training
program; proposes disciplinary action;
appraises employee performance.
Cleaning Service
Foreman 31
Cleaning Service
Foreman
33
Head Steward 61
Senior Guard 76
Warehouse Foreman 83
Allocates staff and assigns jobs through
subordinate supervisors; co-ordinates the
work of subdivisions of the group to meet
schedules and assigns priorities to the
work within the subdivisions; reviews
adequacy of work performance standards
and recommends changes as required; D
implements a staff training program
ensuring the optimum development of
workers in the group; discusses performance of workers with
subordinate supervisors; recommends changes in the number or
classification of positions; formally
- Keeps offices, halls, stairways, lavatories and other areas
in
a clean and orderly condition during a regular part-time
shift
- by dusting furniture, office equipment,window sills,
stairways, and walls or partitions up to shoulder height,
- by dry mopping or sweeping floors and stairways, using
mops and brooms,
- by cleaning, waxing and polishing furniture and
equipment,
using liquid wax and polishing cloths,
- by emptying waste and trash containers, and
- by replenishing dispensers and cleaning women's
lavatories,
using brushes, mops and disinfectants.
,
90
- Performs related duties, such as vacuuming rugs and
polishing
metal fixtures and fittings.
10
SpecificationsDecree
Points
,
Skill and Knowledae
Basic Knowledge - The work requires reading and speaking
in order to identify cleaning materials and to commu-
nicate with the supervisor.
1
15
Comprehension and Judgement - The work requires an under-
standing of simple oral instructions concerning routine
work procedures. Little judgement is required.
1
25
Specific Vocational Training - The work requires a short
demonstration of the tasks performed.
1
25
gffor%
Mental - The work requires normal attention to recognize
the need for cleaning. The measure of quality is
1
20
obvious.
Physical - The work requires constant standing combined
with light body movement while using light hand-cleaning
aids. Occasional lifting of trash receptacle is required.
2
46
Summary
Under the supervision of a cleaning service foreman in a
government building at Halifax, performs light cleaning and
related duties in offices and other areas, and performs related
duties.
BENCH-MARKPOSITIONDESCRIPTION
Bench-mark Position Number: 1
Descriptive Title: CHARWOMAN
Level: 1
Sub-group: BUILDING SERVICES
Basic Point Rating: 187
Supervisory Rating: n/a
Duties
% of Time
- Keeps offices, halls, stairways, lavatories and other areas
in
a clean and orderly condition during a regular part-time
shift
- by dusting furniture, office equipment, window sills,
stairways, and walls or partitions up to shoulder height,
- by dry mopping or sweeping floors and stairways, using
mops and brooms,
- by cleaning, waxing and polishing furniture and
equipment,
using liquid wax and polishing cloths,
- by emptying waste and trash containers, and
- by replenishing dispensers and cleaning women's
lavatories,
using brushes, mops and disinfectants.
,
90
- Performs related duties, such as vacuuming rugs and
polishing
metal fixtures and fittings.
10
Specifications
Degree
Points
SkillandKnowledge
Basic Knowledge - The work requires reading and speaking
in order to identify cleaning materials and to
communicate with the supervisor.
1
15
Comprehension and Judgement - The work requires an
understanding of simple oral instructions concerning routine work
procedures. Little judgement is required.
1
25
Specific Vocational Training - The work requires a short
demonstration of the tasks performed.
1
25
Effort
Mental - The work requires normal attention to recognize
the need for cleaning. The measure of quality is
1
20
obvious.
Physical - The work requires constant standing combined
with light body movement while using light hand-cleaning
aids. Occasional lifting of trash receptacle is required.
2
46
Degree
Points
Responsibility
Resources or Services - The work requires cleaning to a
strict standard and the economical use of supplies.
1
25
Safety of Others - The work permits little possibility
of injury to others.
1
15
Working Conditions
Environment - The environment is good, with slight exposure to
dust and dirt from sweeping and from cleaning
in lavatories.
1
12
Hazards - The work involves occasional exposure to minor
injuries such as cuts or bruises.
A1
4
Duties
$ of Time
- Supervises a group of approximately 12 building cleaners
working
on a shift basis
- by assigning duties as required to meet workloads with
resources available,
- by inspecting work in progress and on completion to
ensure
adherence to quality and quantity standards set by the
department,
- by instructing employees on correct cleaning methods
and proper use and care of supplies and equipment,
- by preparing regular work schedules,
- by maintaining attendance records of subordinates,
- by maintaining building cleaning log-books and reporting
regularly on services performed, and
- by assessing and reporting on the performance of
subordinates and proposing disciplinary action.
90
- Maintains control of supplies and tools
- by requisitioning necessary supplies,
- by having custody of tools and supplies, and
- by keeping records of. materials used and tools issued.
5
- Performs related duties, such as reporting the need for
repair
to the building or fixtures.
5
SQecifications
De•ree
Points
,
Skill and Knowledge
Basic Knowledge - The work requires the use of simple
arithmetic processes in recording time worked, work
performance and supplies used, and some writing skill
in completing simple form reports.
2
27
Comprehension and Judgement - The work requires carrying
out detailed written and oral directives and instruc-
tions, through subordinate employees, to achieve a
clearly defined work objective.
2
45
Bench-mark Position Number: 2
Descriptive Title: CLEANING SERVICE FOREMAN
Level: 4
Sub-group: BUILDING SERVICES
Basic Point Rating: 332
Supervisory Rating: C3
BENCH-MARK POSITION DESCRIPTION
Summary
Under the general supervision of a senior cleaning service
foreman, supervises a group of building cleaners engaged in
cleaning a public building at Ottawa, Ont.; maintains control of
cleaning supplies and tools; and performs related duties.
Duties
%ofTime
- Supervises a group of approximately 12 building cleaners
working
on a shift basis
- by assigning duties as required to meet workloads with
resources available,
- by inspecting work in progress and on completion to
ensure
adherence to quality and quantity standards set by the
department,
- by instructing employees on correct cleaning methods
and proper use and care of supplies and equipment,
- by preparing regular work schedules,
- by maintaining attendance records of subordinates,
- by maintaining building cleaning log-books and reporting
regularly on services performed, and
- by assessing and reporting on the performance of
subordinates and proposing disciplinary action.
90
- Maintains control of supplies and tools
- by requisitioning necessary supplies,
- by having custody of tools and supplies, and
- by keeping records of. materials used and tools issued.
5
- Performs related duties, such as reporting the need for
repair
to the building or fixtures.
5
Specifications
Degree
Points
SkillandKnowledge
Basic Knowledge - The work requires the use of simple
arithmetic processes in recording time worked, work
performance and supplies used, and some writing skill
in completing simple form reports.
2
27
Comprehension and Judgement - The work requires carrying
out detailed written and oral directives and instructions,
through subordinate employees, to achieve a clearly defined work
objective.
2
45
Decree
Point&
Specific Vocational Training - The work requires a
knowledge
of building cleaning methods and products, and skill in
motivating a work force to achieve a work objective where
self-motivation is not normally present.
3
75
Affort,
Mental - The work requires moderate attention in arranging
workloads, inspecting the work of cleaning staff,
directing
subordinates' efforts towards the task at hand,
maintaining
records and accounting for supplies.
2
46
Physical - The work requires little physical effort. Some
walking is necessary during inspections or when checking
supplies.
1
20
Resoonsibility
Resources or Services - The work requires accountability
for
the established standard of cleaning done in a designated
work area. The cleaning service is such that embarrassment
to the department and undue depreciation of the building
will occur if the standard of cleaning is not maintained.
2
58
Safety of Others - The work requires the assurance that
employees learn the proper use of equipment and proper
work
methods, to avoid possible injury or accidents.
2
45
Workina Conditions
Environment - The work is performed within controlled sur-
roundings where little or no association with adverse
conditions is encountered.
1
12
Hazards - The work involves little exposure to hazards.
Al
4
Suoervisioq
The work requires the supervision of approximately 12
cleaners,
assigning duties, arranging work schedules, mainta nng
clearly
defined quantity and quality work standards, instructing
new
employees, assessing competence of workers, resolving
minor
grievances and reporting-serious grievances or
disciplinary
proposals to a senior supervisor. The assignment of staff
implies
co-ordination of the work of the group, since the size of the
work
force may be reduced through absenteeism while the workload
remains
relatively constant.
C 3
Degree
Points
Specific Vocational Training - The work requires a
knowledge
of building cleaning methods and products, and skill in
motivating a work force to achieve a work objective where
self-motivation is not normally present.
3
75
Effort
Mental - The work requires moderate attention in arranging
workloads, inspecting the work of cleaning staff,
directing
subordinates' efforts towards the task at hand,
maintaining
records and accounting for supplies.
2
46
Physical - The work requires little physical effort. Some
walking is necessary during inspections or when checking
supplies.
1
20
Responsibility
Resources or Services - The work requires accountability for
the established standard of cleaning done in a designated work
area. The cleaning service is such that embarrassment to the
department and undue depreciation of the building will occur if
the standard of cleaning is not maintained.
2
58
Safety of Others - The work requires the assurance that
employees learn the proper use of equipment and
proper work methods, to avoid possible injury or accidents.
2
45
Working Conditions
Environment - The work is performed within controlled
surroundings where little or no association with adverse
conditions is encountered.
1
12
Hazards - The work involves little exposure to hazards.
Al
4
Supervision
The work requires the supervision of approximately 12
cleaners,
assigning duties, arranging work schedules, maintaining
clearly
defined quantity and quality work standards, instructing
new
employees, assessing competence of workers, resolving
minor
grievances and reporting-serious grievances or
disciplinary
proposals to a senior supervisor. The assignment of staff
implies
co-ordination of the work of the group, since the size of the
work
force may be reduced through absenteeism while the workload
remains
relatively constant.
C3
Bench-mark Position Number: 3
Descriptive Title: CLEANING SERVICE FOREMAN
Level: 4
G SERVICES
Sub-group: BUILDIN
Basic Point Rating: 377
Supervisory Rating: C5
Duties
% of Time
- Supervises a group of approximately 39 building cleaners
and
subordinate supervisors at Uplands Airport
- by assigning duties as required to meet workloads with
the resources available,
- by inspecting work in progress and on completion to
ensure adherence to quality and quantity standards set
by the Department of National Defence,
- by instructing employees, through subordinate
supervisors,
on correct cleaning methods and the proper use of
equipment
and supplies,
- by preparing regular work schedules,
- by maintaining records of attendance, leave, overtime
and
accident, and
- by assessing and reporting on the efficiency of subordi-
nates, and proposing disciplinary action.
75
- Maintains control of cleaning supplies and tools
- by requisitioning necessary supplies and tools,
- by issuing supplies and tools to workers in various
buildings,
- by maintaining records of materials used and tools
supplied, and
- by co-operating with representatives of cleaning equip-
ment companies to establish techniques.
20
- Performs related duties, such as distributing linen and
assigning quarters in the absence of the barrack warden,
serving
on selection boards to recruit cleaners, and participating
in
various departmental studies to improve the quality of
cleaning
at the airport.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires the use of simple
arithmetic processes in keeping time, work and supply
records, and elementary writing skills in completing
simple form reports.
2
27
Summary
Under the general supervision of a station services officer,
supervises a group of building cleaners and subordinate
supervisors engaged in cleaning 32 buildings at Uplands Airport,
Ottawa; maintains control of cleaning supplies and tools; and
performs related duties.
BENCH-MARKPOSITIONDESCRIPTION
Bench-mark Position Number: 3
Descriptive Title: CLEANING SERVICE FOREMAN
Level: 4
Sub-group: BUILDING SERVICES
Basic Point Rating: 377
Supervisory Rating: C5
Duties% of Time
- Supervises a group of approximately 39 building cleaners
and
subordinate supervisors at Uplands Airport
- by assigning duties as required to meet workloads with the
resources available,
- by inspecting work in progress and on completion to ensure
adherence to quality and quantity standards set by the Department
of National Defence,
- by instructing employees, through subordinate supervisors,
on correct cleaning methods and the proper
use of equipment and supplies,
- by preparing regular work schedules,
- by maintaining records of attendance, leave, overtime and
accident, and
- by assessing and reporting on the efficiency of
subordinates, and proposing disciplinary action.
75
- Maintains control of cleaning supplies and tools
- by requisitioning necessary supplies and tools,
- by issuing supplies and tools to workers in various
buildings,
- by maintaining records of materials used and tools supplied,
and
- by co-operating with representatives of
cleaning equipment companies to establish techniques.
20
- Performs related duties, such as distributing linen and
assigning quarters in the absence of the barrack warden,
serving
on selection boards to recruit cleaners, and participating in
various departmental studies to improve the quality of
cleaning
at the airport.
5
Specifications
Degree
Points
SkillandKnowledge
Basic Knowledge - The work requires the use of simple
arithmetic processes in keeping time, work and supply
records, and elementary writing skills in completing
simple form reports.
2
27
Degree
Points
Comprehension and Judgement - The work requires planning
for and achieving a defined work objective through
subordinate supervisors and interpreting departmental
policies and procedures as they apply to the
cleaning
function.
3
65
Specific Vocational Training - The work requires a good
knowledge of building-cleaning methods and products,
and skill in working through subordinate supervisors
to motivate a work force normally lacking in self
motivation to achieve desired results.
4
100
Effort
Mental - The work requires moderate attention in
allocating
the work force to meet the workload, inspecting work
performed, ensuring that work standards are met and
maintaining records.
2
46
Physical - The work requires some walking during inspections
or checking of supplies.
1
20
Responsibility
Resources or Services - The work requires accountability
for the standard of cleaning in a designated area.
The cleaning service supplied is such that embarrassment
to the department and undue depreciation of the buildings will
occur if the standard of cleaning is not maintained.
Safety of Others - The work requires the assurance that
employees learn the proper use of equipment and
proper work methods to avoid possible injury or
accident.
2
2
58
45
Working Conditions
Environment - The work is performed within controlled
surroundings and requires little or no exposure to
adverse conditions.
1
12
Hazards - The work involves little exposure to hazards.
A1
4
Degree
Points
Supervision
The work requires the supervision of approximately 30
full-time
employees, assigning duties, arranging work schedules,
maintaining
clearly defined quantity and quality work standards,
instructing new employees,
assessing competence of workers, resolving minor grievances
and reporting serious grievances and disciplinary proposals to a
senior supervisor. C5
The assignment of staff implies co-ordination of the work of
the group, since the size of the work force may be reduced
through absenteeism while the workload remains relatively
constant.
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 4
Descriptive Titles JANITOR
Level: 2
Sub-group: BUILDING
SERVICES
Basic Point Rating: 257
Supervisory Rating: n/a
Summary
Under the supervision of a head janitor at Royal Roads,
Victoria, B.C., performs light and heavy cleaning duties in
dormitories and other areas, and performs related duties.
Duties
% of Time
- Performs light cleaning duties in dormitories and other
areas,
using hand brooms, mops and brushes
- by sweeping floors and stairways,
- by dusting furniture and woodwork,
- by cleaning and disinfecting washrooms, showers and
toilet
facilities,
- by emptying ash trays and trash receptacles, and
- by lighting fires and removing ashes from fireplaces.
60
- Performs heavy cleaning duties in dormitories and other
areas,
using cloths, mops, brushes and hand or power-operated
equipment
- by washing and waxing floors and stairways,
- by polishing waxed floor surfaces,
- by stripping wax from floors, using specified compounds,
- by washing walls and ceilings, and
- by washing and polishing inside windows at all heights
and
outside windows at ground level.
25
- Performs related duties, such as removing snow and ice
from
entrances, exits and fire escapes.
15
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading and speaking
in order t o identify cleaning material and to
communicate with the supervisor.
1
15
Comprehension and Judgement - The work requires an
under
standing of simple oral instructions in order to follow
routine work procedures. Little judgement is required.
1
25
Specific Vocational Training - The work requires a short
demonstration of the tasks performed.
1
25
Degree
Points
Effort
Mental - The work requires normal attention to recognize
the need for cleaning. The measure of quality is
obvious.
1
20
Physical - The work requires constant standing combined
with body movement, some heavy lifting in moving
furniture preparatory to and after scrubbing and waxing
floors, lifting and carrying heavy buckets, shoveling
snow, working overhead while cleaning, and working
from a ladder.
3
73
Responsibility
Resources or Services - The work requires some
account
ability for the quality of work and for the economical
use of supplies. Supervision is close and the cost
of work aids is relatively low.
1
25
Safety of Others - The work permits little possibility of
injury to others.
1
15
Working Conditions
Environment - The work requires some exposure to
disagree
able weather and exposure to wet while scrubbing and
washing.
2
36
Hazards - The work involves some exposure to accidents
while working from ladders and to injury in reaching
or lifting. Falling from ladders could cause back
injury or broken limbs.
B1
23
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 5
Descriptive Title: JANITOR, PUBLIC BUILDING
Level: 4
Sub-group: BUILDING SERVICES
Basic Point Rating: 332
Supervisory Rating: n/a
Summary
Under the general supervision of a zone property manager,
cleans, maintains and secures a small public building that houses
the post office at Atikokan, Ont.; tends the heating plant;
services the walks and adjacent grounds; and performs related
duties.
Duties
% of Time
- Cleans and maintains a post office building
- by sweeping, scrubbing, washing, waxing and polishing
floors
and stairways, using hand or power operated equipment,
- by washing windows and walls,
- by cleaning accumulated soot from the chimney,
- by removing, repairing and replacing storm windows,
- by making minor repairs or calling in skilled workers,
and
- by requisitioning supplies or making small local
purchases.
65
- Secures the building
- by unlocking and locking doors to suit office hours, and
- by ensuring the windows are closed.
3
- Tends the heating plant
- by lighting and maintaining the fire in an automatic
coal
stoked, hot water heating furnace, and removing ashes, and
- by arranging for fuel delivery as required.
5
- Services the walks and adjacent grounds
- by mowing and watering lawns, and by planting and
tending
flower beds, and
- by shoveling snow from walks, steps and parking areas,
and removing ice deposits as required.
20
- Performs related duties, such as reporting to the region
on
repair requirements, supervising casual labourers engaged
in
snow removal, recharging fire extinguishers and organizing
a
fire warden service for the building.
7
Specifications
Decree
Points
Skill and Knowledge
Basic Knowledge - The work requires the use of
elementary
arithmetic in ordering supplies, taking rough measures
for repair, and some reading of instruction manuals
and directions for the use of equipment and supplies.
1
15
Degree
Points
Comprehension and Judgement - The work requires an
understanding of oral and written instructions in carrying out
cleaning and minor maintenance duties and, occasionally,
discretion in securing the building and undertaking minor
repairs.
2
45
Specific Vocational Training - The work requires some
knowledge of certain sub-trade practices and the use of cleaning
equipment and agents.
2
50
Effort
Mental - The work requires normal attention while performing a
variety of tasks. The worker sets his own pace.
1
20
Physical - The work requires prolonged periods of standing
or walking combined with body movement, some heavy
lifting of furniture, lifting and carrying of buckets,
shoveling snow, mowing lawn, digging garden, working
from ladders, and working overhead with tools and work
aids.
3
73
Responsibility
Resources or Services - The work requires some responsibility
for securing the building by locking doors and windows and
guarding against fire and natural hazards, and for proper
cleaning and heating. The building is occupied by post office
employees during the time it is open to the public; this tends to
limit the employee's responsibility.
1
25
Safety of Others - The work requires that some care be taken
for the safety of building occupants and users by sanding icy
spots and following fire protection and prevention practices.
2
45
Working Conditions
Environment - The work requires some exposure to disagreeable
weather and to wet conditions while washing and scrubbing.
2
36
Hazards - The work involves some exposure to accidents that
may involve lost time, such as broken limbs, strains or sprains
from falling off ladders or from reaching or lifting.
B1
23
BENCH-MARKPOSITIONDESCRIPTIONS
SUB-GROUP:FOODSERVICES
BENCH-MARK
POSTIONNO.
DESCRIPTIVETITLE
PAGE
6
Butcher
41
7
Camp Cook
43
8
Cook
46
9
Kitchen Helper
48
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Numbers 6
Descriptive Title: BUTCHER
Level: 4
Sub-group: FOOD SERVICES
Basic Point Rating: 356
Supervisory Rating: n/a
Summary
Under supervision, at the Canadian Forces
Base, Camp Borden, Ont., performs butchering tasks for four
kitchens by receiving, processing, storing, and issuing meat and
fish products, and performs related duties.
Duties
% of Time
- Receives meat rations in bulk quantities at a central
butcher shop
by inspecting meat being delivered to determine its quality
and
quantity, and completing receipt vouchers by noting any
shortages
in orders or substitute items.
5
- Processes and stores meat
- by dividing sides and quarters into roasts, steaks,
chops
and other portion cuts according to good practices and the
kitchen demands,
- by slicing and grinding meat as required,
- by pickling and curing special meats, and
- by placing meat in storage until time of issue.
80
- Issues meat to kitchens by selecting and assembling items
according
to written orders, and by posting records of meat items issued
and
held in storage.
10
- Performs related duties, such as cleaning the bench area and
tools
used and supervising the cleaning of refrigerators and the
shop
area generally.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires the use of
arithmetic
processes in receiving, apportioning and issuing meat
and fish, and of reading and writing in filling orders,
reporting inventory and preparing material lists.
2
27
Comprehension and Judgement - The work requires
an under
standing of meat cutting and handling practices and the
interpreting of menus and ration sheets into meat
requirements. Judgement is exercised in using cuts
available to fill kitchen requests.
3
65
General Services B.M.P.D. No. 6
June, 1969
- 42 -
Degree
Points
Specific Vocational Training - The work requires formal
training or significant experience in butchering
and meat cutting practices and techniques and a good
knowledge of handling perishable food products.
4
100
Effort
Mental - The work requires normal attention in cutting
meat and in receiving and issuing meat to avoid loss
of material and to maintain records.
1
20
Physical - The work requires considerable standing
combined with body movement in handling meat
cuts, cutting meat and assembling orders. Work aids
are available for handling the heavy portions of
meat, but occasional lifting or handling of heavy
portions is required.
2
46
Responsibility
Resources or Services - The work requires that
discrepancies
in quantity and quality of products received
be reported to the supervisor and that regular
butchering and storage practices be followed.
1
25
Safety of Others - The work is performed in a small
well
planned shop area where the main duties are performed
by the butcher himself, and there is little possibility
of injuring others.
1
15
Working Conditions
Environment . The work requires significant exposure to
contrasting temperatures when performing tasks
alternately in and out of the refrigerator unit.
2
36
Hazards - The work requires the regular use of hand and
power cutting tools in meat cutting, resulting in
regular exposure to injury such a s cuts and bruises.
A2
22
June, 1969
- 42 -
General Services B.M.P.D. No. 7
June, 1969
-43-
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 7
Descriptive Title: CAMP COOK
Level: 5
Sub-group: FOOD SERVICES
Basic Point Rating: 415
Supervisory Rating: n/a
Summary
Under the general supervision of the resident engineer, Terra
Nova National Park, Nfld., prepares and cooks meals according to
standard menus and numbers of persons served; carries out
housekeeping duties; performs clerical duties; and supervises one
or two part-time cooks.
Duties
% of Time
- Prepares and cooks meals according t o standard menus and
numbers
of persons served
- by peeling, washing, trimming and preparing vegetables
for
cooking,
- by cooking vegetables and baking breads and pastries,
and
- by boiling, broiling, frying and roasting meats.
53
- Carries out housekeeping duties to provide sanitary
conditions in
the camp kitchen and eating area
- by washing dishes, utensils, pots and pans, using hot
water,
soap and disinfectants,
- by arranging dishes and eating utensils on tables and
stacking excess dishes, utensils and cookware in proper
locations,
- by sweeping, scrubbing and cleaning floors, walls,
tables,
counters and stove, using required cleaning agents, dust
inhibitors and disinfectants.
24
- Performs clerical duties
- by listing food requirements and passing the list to the
resident engineer for approval and ordering,
- by taking an inventory of food and kitchen supplies and
preparing a monthly report of cookhouse activities to be
used in determining the cost of meals,
- by keeping records of meals served to individuals for
the
purpose of assessing accommodation charges for these
individuals, and
- by collecting fees for meals served to visitors and
casual
workers not accommodated in the camp area.
13
- Supervises the activities of one or two part-time cooks who
are
assigned to help with kitchen duties when the number of
meals
served requires such assistance.
10
June, 1969
June, 1969
- 44-
General Services B.M.P.D. No. 7
Specifications
Degree
Points
SkillandKnowledge
Basic Knowledge - The work requires the use of arithmetic
processes in adjusting recipes, in determining cooking
time and in measuring ingredients. The work also
requires the recording of numbers of meals served to
individuals and the completing of monthly inventories
of supplies on hand.
2
27
Comprehension and Judgement - The work requires an
under
standing of food preparation to comply with good cooking
practices. There is also a requirement to provide
well-balanced and appealing meals by interpreting
recipes and relating menus to quantities desired and
foodstuffs and ingredients available.
3
65
Specific Vocational Training - The work requires formal
training or significant experience in cooking practices
and techniques sufficient to skillfully interpret and
apply recipes.
4
100
Effort
Mental - The work requires moderate attention while
preparing and cooking foods, with periods of concentration
when measuring and mixing ingredients and during critical phases
of the cooking process.
2
46
Physical - The work requires considerable walking and
standing while preparing foods, cooking meals and
performing cleaning duties, with occasional lifting
and handling of foodstuffs and cooking ingredients
in large quantities.
2
46
Responsibility
Resources or Services - The work requires relative
independence of action in preparing and serving
wholesome meals and in the proper storage and use
of foodstuffs and cooking ingredients purchased
in large quantities. There is also a requirement
to record the numbers of meals served to individuals
and to collect meal fees from non-resident guests,
as required.
2
58
General Services B.M.P.D. No. 7
June, 1969
-45-
Degree
Points
Safety of Others - The work requires the preparing,
cooking and serving of food where the main duties are
performed in relative isolation with little possibility
of injury to other persons.
1
15
Working Conditions
Environment - The duties are performed in a camp kitchen
where there is exposure to heat, steam and wet
conditions while preparing and cooking food and performing
cleaning duties.
2
36
Hazards - The work involves frequent exposure to minor
injuries such as cuts, bruises, burns and scalds while
preparing foodstuffs, cooking food and performing cleaning
duties.
A2
22
June, 1969
General Services B.M.P.D. No. 8
June, 1969
-46-
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Numbers 8
Descriptive Title: COOK
Level: 5
Sub-groups FOOD SERVICES
Basic Point Rating; 382
Supervisory Rating: n/a
Summary
Under the supervision of a head cook, with the aid of menus
and recipes, performs general duty cooking at the Canadian Forces
Base, Camp Borden, Ont.
Duties
% of Time
- Does general duty cooking, following menus and recipes
- by making coffee,
- by preparing soup stock from meat bones and meat trim
and preparing soups from soup
stock,
- by roasting, grilling and frying meat as required,
- by cooking vegetables,
- by baking pies, cakes, cookies and desserts,
- by preparing and arranging salads,
- by preparing and packing lunches for field use, and
- by slicing meat and cutting cakes and pies.
100
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires the use of arithmetic
processes in measuring ingredients, adjusting recipes
and determining cooking time.
2
27
Comprehension and Judgement - The work requires an
under
standing of food preparation to comply with good
cooking practices. There is also a requirement to
interpret recipes and ration sheets in relation to
ingredients, quantity desired, and temperatures
required, to produce palatable dishes.
3
65
Specific Vocational Training - The work requires formal
training or significant experience in cooking practices
and techniques sufficient to skillfully interpret and
apply recipes.
4
100
Effort
Mental - The work requires moderate attention while
preparing and cooking foods, with periods of
concentration when measuring and mixing ingredients
and during critical phases of the cooking process.
2
46
June, 1969
- 47-
General Services B.M.P.D. No. 8
Degree
Point
Physical - The work requires considerable standing
combined with light body movement while preparing
foods and cooking meals, and occasional lifting of
heavy foodstuff.
2
46
Responsibility
Resources or Services - The work requires some
responsibility for producing palatable foods while following
recipes.
1
25
Safety of Others - The work requires individual effort,
with little association with others and little
possibility of injury to other persons.
1
15
Working Conditions
Environment - The work requires prolonged exposure to
heat from cooking and serving equipment, and
occasional exposure to cold temperatures in refrigerators.
2
36
Hazards - The work involves frequent exposure to burns,
cuts and scalds while working in proximity to stoves,
ovens and steam and with knives and cutting utensils.
A2
22
June, 1969
- 47-
General Services B.M.P.D. No. 9
June, 1969
-48-
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Numbers 9
Descriptive Title: KITCHEN HELPER
Levels 2
Sub-group: FOOD SERVICES
Basic Point Rating: 256
Supervisory Ratings n/a
Summary
Under the supervision of a head cook, cleans kitchen, utensils
and equipment, prepares vegetables, and assists in food
preparation and serving at the Canadian Forces Base. Camp Borden,
Ont.
Duties
% of Time
- Cleans kitchen, utensils and equipment
- by scrubbing, washing, sterilizing and drying pots,
pans,
food grinders and other utensils and equipment,
- bywashing and sterilizing dishes through the use of a
mechanical dishwasher, and
- byscrubbing and washing, as required, areas within the
kitchen and mess hall, including floors, walls, shelves,
tables and chairs.
60
- Prepares vegetables by removing peel through the use of a
mechanical
vegetable peeler and knife, and by washing vegetables
preparatory
to cooking them.
13
- Assists in food preparation and serving
- bycutting cakes, pies, bread and cheese,
- by toasting bread,
- by replenishing steam-table compartments,
- by replenishing dishes and cutlery at the serving area,
and
- by setting tables and removing dirty dishes.
17
- Performs miscellaneous duties
- by carrying food supplies from the receiving to the
storage
area and storing them on shelving as prescribed,
- by depositing waste in garbage containers, disposing of
garbage, and washing and disinfecting garbage containers,
and
- by fetching supplies from refrigerators and storage
areas
as required by the cooks.
10
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires counting and
making
rough measures in apportioning foodstuffs.
1
15
June, 1969
- 49 -
General Services B.M.P.D. No. 9
Degree
Point
Comprehension and Judgement - The work requires the
understanding of simple oral instructions in order
to perform elementary tasks. Little judgement is
required.
1
25
Specific Vocational Training - The work requires a short
demonstration of procedures and routines.
1
25
Effort
Mental - The work requires normal attention to assigned
tasks and to recognize the need for cleaning. The
measure of quality is readily determined.
1
20
Physical - The work requires prolonged periods of standing
or walking, and lifting and carrying trays of dishes
and containers of vegetables.
3
73
Responsibility
Resources or Services - The work requires some
account
ability for the quality of cleaning and for the proper
handling of foodstuffs and dishes.
1
25
Safety of Others - The work is not performed in
co-operation
with others, and there is little possibility of injury
to others.
1
15
Working Conditions
Environment - The work requires considerable exposure to
wet conditions, both hot and cold, while scrubbing,
washing and cleaning, and frequent subjection to
temperature extremes between refrigerators and kitchen.
2
36
Hazards - The work involves exposure to burns and scalds
from working in proximity to stoves, steam and hot
water, to injuries such as cuts from knives and broken
glass, and to some hazards from lifting and bending.
A2
22
General Services
June, 1969
- 50 -
BENCH-MARK POSITION DESCRIPTIONS
SUB-GROUP: LAUNDRY SERVICES
BENCH-MARK
POSITION NO.
DESCRIPTIVETITLE
PAGE
10
Presser
51
11
Washman
53
General Services B.M.P.D. No.10
June, 1969
-51 -
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 10
Descriptive Title: PRESSER
Level: 1
Sub-group: LAUNDRY SERVICES
Basic Point Rating: 187
Supervisory Rating: n/a
Summary
Under the supervision of the dry-cleaning supervisor,
Department of Public Works, Fort Churchill, Man., operates a
steam press.
Duties
% of Time
- Operates a steam press to press jackets, suits, dresses and
other
items of clothing by arranging newly dry-cleaned garments on
the
press for the desired result and lowering the heated press for
the
required time, and by placing the pressed clothes on hangers
for
delivery.
100
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires counting for quantity
check, and communicating orally with the supervisor.
1
15
Comprehension and Judgement - The work requires
understanding simple oral instructions in order to perform
repetitive tasks. Little judgement is required.
1
25
Specific Vocational Training - The work requires a
brief demonstration of the techniques used in pressing
a variety of garments.
1
25
Effort
Mental - The work requires normal attention in properly
arranging articles for pressing. Quality of the work
is readily determined by inspection.
1
20
Physical - The work requires continuous standing while
working with light-weight material.
2
46
Responsibility
Resources or Services - The work requires that care be
taken to retain the appearance of the garments and to
avoid heat damage.
1
25
June, 1969
General Services B.M.P.D. No. 10
June, 1969
- 52 -
Degree
Points
Safety of Others - The work is performed in relative
isolation, with little possibility of injury to
others.
1
15
Working Conditions
Environment - The work is performed in somewhat higher
than normal temperatures and humidity.
1
12
Hazards - The work requires some exposure to injuries
such as slight burns.
Al
4
General Services B.M.P.D. No.11
June, 1969
- 53 -
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 11
Descriptive Title: WASHMAN
Level: 2
Sub-groups LAUNDRY SERVICES
Basic Point Rating: 256
Supervisory Rating. n/a
Summary,
Under the supervision of the laundry supervisor, Inuvik,
N.W.T., tends clothes washing, extracting and drying machines in
a laundry.
Duties
% of Time
- Tends three washing machines of 50-, 100-, and 300-pound
capacity
respectively, two extractors and three tumblers
- by sorting laundry according to colour and fabric in
preparation for washing,
- by weighing and loading laundry into washing machines,
- by adding to the wash the required amounts of soap,
bleaches, disinfectants and starch,
- by unloading washers and loading extractors,
- by unloading extractors and loading tumblers, and
- by removing the laundry from the tumblers following
the drying cycle.
100
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading simple gauges
and meters in tending washers, extractors and dryers.
1
15
Comprehension and Judgement - The work requires tending
laundry machines where washing formulae are stipulated
and the sequence of operations is established. There
is also a requirement to sort laundry items by fabric
and colour in preparation for laundering.
1
25
Specific Vocational Training - The work requires an
explanation of the duties, demonstration of laundering
processes, and familiarization with washing formulae.
1
25
Effort
Mental - The work requires normal attention in the sorting
of clothes, the loading and unloading of machines, and
in adding required washing compounds.
1
20
June, 1969
- 53 -
General Services B.M.P.D. No.
11
June, 1969
-54-
Degree
Points
Physical - The work requires continuous standing combined
with body movement in sorting and handling dry laundry
and considerable heavy lifting in loading and unloading
wet wash during the laundering process.
3
73
Responsibility
Resources or Services - The work requires some
account
ability for preservation of shape and size of fabrics
washed, but the use of specified formulae and routines
and the programmed settings of machines tend to limit
responsibility.
1
25
Safety of Others - The work permits little possibility of
injury to others as duties associated with the job
involve little contact with other people.
1
15
Working Conditions
Environment - The work is performed in somewhat higher
than normal temperatures and humidity, where wet conditions
are normal.
2
36
Hazards - The work involves frequent exposure to minor
injuries such as cuts, bruises or burns from hot
water and steam, or to the danger of slipping on wet
floors.
A2
22
June, 1969
-54-
General Services
June, 1969
- 55 -
BENCH-MARKPOSITION
DESCRIPTIONS
SUB-GROUP:MESSENGER SERVICES
BENCH-MARK
POSITIONNO.
DESCRIPTIVETITLE
PAGE
12
Confidential Messenger
56
13
Messenger
58
June, 1969
- 55 -
General Services B.M.P.D. No. 12
June, 1969
$ENCH-MARK POSITION DESCRIPTION,
Bench-mark Position Numbers 12
Descriptive Titles CONFIDENTIAL MESSENGER
Levels 2
Sub-groups MESSENGER
SERVICES
Basic Point Rating: 244
Supervisory Rating: n/a
Summary
Under supervision, carries classified documents, confidential
messages and other printed material between officials of the
Department of External Affairs and outside agencies located in
the Ottawa headquarters area, and performs related duties.
Duties
% of Time
- Carries classified documents and confidential messages
- by reporting to specified agencies to receive classified
documents, printed material or money, and the instructions
for their protection during transportation,
- by carrying and protecting materials in transit, while
walking or using a departmental vehicle or taxi as
required, and
- by recording items accepted for delivery and obtaining
receipts for materials delivered.
90
- Performs related duties such as packaging materials for
mailing.
10
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires that written and oral
instructions be followed for the transportation and
delivery of packaged printed matter in the Ottawa city
area. It requires counting and recording items handled.
1
15
Comprehension and Judgement - The work requires that
specific instructions be followed to carry out routine
tasks.
1
25
Specific Vocational Training - The work requires an
explanation of the duties and of the clerical tasks performed
1
25
Effort
Mental - The work requires periods of alertness and
intermittent attention to details to protect material
being transported.
1
20
June, 1969
- 56 -
General Services B.M.P.D. No. 12
June, 1969
- 57 -
Degree
Points
Physical - The work requires considerable walking and
standing while carrying light-weight printed material.
Motor transport is used to travel extended distances
or to transport large packages of documents. Some
greater physical effort is required while handling
mail bags.
2
46
Responsibility
Resources or Services - The work requires that the
security of classified documents be maintained during
their transport within the Ottawa area and that any
knowledge of their contents be not disclosed.
2
58
Safety of Others - The work involves contact with other
people, but there is little possibility of injury
to others.
1
15
Working Conditions
Environment - The work requires continual movement
between an office environment and the out-of-doors,
where there is exposure to weather conditions at
all times of the year.
2
36
Hazards - Health and accident hazards are negligible.
A1
4
June, 1969
- 57 -
BENCH-MARK POSITION DESCRIPTION,
Bench-Mark Position Numbers 13
Descriptive Titles MESSENGER
Levels 1
Sub-group: MESSENGER
SERVICES
Basic Point Rating: 187
Supervisory Rating: n/a
Summary
Under the supervision of the file room supervisor in the
Department of Public Works, picks up and delivers files and
correspondence within a branch; prepares a list of all files
transferred within and from the branch; and performs related
duties.
Duties
%of Time
- Picks up and delivers files and correspondence within a
branch
- by picking up items from the file control section and
taking these to the messenger roan for sorting into
appropriate bins,
- by delivering the files and other printed material from
the sorting bins to the designated persons in the branch,
- by picking up files, mail and other material within the
branch and delivering these to the file control section or
the mail room, or redistributing them as indicated, and
- by collecting the daily correspondence from the typing
units and delivering it to the designated branch officers
for signature.
85
- Prepares a list of all files transferred within and from
the
branch by recording the transfer of all files within the
branch,
and by preparing transfer slips for all files transferred to
other
branches.
10
- Performs related duties as required
- by delivering printing requirements to the printing unit
(located outside the building),
- by collecting completed work from the printing unit,
- by distributing the daily attendance sheets to a section
within the branch, and
- by delivering special messages.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading and
following
simple written instructions in collecting, sorting and
delivering files, correspondence and other material.
Simple recording procedures are required in noting the
transfer of files.
1
15
Decree
Points
Comprehension and Judgement - The work requires that
specific instructions and established routines be
followed to carry out repetitive tasks.
1
25
Specific Vocational Training - The work requires a brief
demonstration and description of the duties, procedures
and routines.
1
25
Effort
Mental - The work is repetitive, but does require normal
attention in collecting, sorting and delivering files,
correspondence and other material.
1
20
Physical - The work requires continuous walking and
standing
while performing the collecting, sorting and delivering
duties associated with it.
2
46
Responsibility
Resources or Services - The work requires some
account
ability for the recording of files and for proper sorting
and delivery of mail. Misplacement of files and mail
would result in lost time and annoyance.
1
25
Safety of Others - The work involves contact with other
people, but there is little possibility of injury to
others.
1
15
Working Conditions
Environment - The work is performed in pleasant surroundings
with relatively few disagreeable conditions.
1
12
Hazards - The work involves little exposure to injury.
A1
4
BENCH-MARK POSITION DESCRIPTIONS SUB-GROUP: MISCELLANEOUS PERSONAL SERVICES
BENCH-MARK
POSITION NO
DESCRIPTIVE TITLE
PAGE
14
Head Steward
61
15
Shift Matron
63
16
Tailor
65
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 14
Descriptive Title: HEAD STEWARD
Levels 9
Sub-groups MISCELLANEOUS
PERSONAL SERVICES
Basic Point Ratings 581
Supervisory Rating: C4
Summary
Under the direction of the officers' mess committee at the
Canadian Forces Base, Trenton, Ont., plans and controls the
operation of the officers' mess; plans and prepares for official
mess functions; and assists the officers' mess committee.
Duties
% of Time
- Plans and controls the operation of the officers' mess
and
supervises 24 employees
- by training, supervising and directing the activities of
bar stewards, housekeeping and cleaning staff and clerical
staff associated with the officers' mess,
- by arranging accommodations for members and guests,
- by keeping records regarding accommodations, rations,
inventory, accounts payable and receivable, personnel and
building maintenance, and
- by collecting mess. funds and accounting for mess funds
and petty cash.
80
- Plans and prepares for official mess functions by
scheduling
entertainment for official functions, and arranging menus,
in
co-operation with the food services officer, for regularly
scheduled and special events.
10
- Assists the officers' mess committee by acting as
secretary
ex officio, to prepare routine correspondence and
requisitions
for materials required in the officers' mess.
10
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires making mathematical
calculations in accounting for the financial operation
of the officers' mess and in the maintenance of record-
keeping systems.
4
51
Comprehension and Judgement - The work requires an
under
standing of management principles and techniques and the
exercising of judgement and discretion in dealing with
guests, members and staff.
4
85
Degree
Points
Specific Vocational Training - The work requires
consider
able administrative experience, good knowledge of
military protocol and of supervision, an appreciation
of public relations, and tact.
6
200
Effort
Mental - The work requires close attention and periods of
concentration in planning, scheduling and coordinating
services associated with the officers' mess; in supervising
employees; in handling cash and attractive items;
and in attending to the details of business functions.
3
73
Physical - Duties involve light work requiring
intermittent
sitting, standing and walking.
1
20
Responsibility
Resources or Services - The work requires responsibility
for the management of the mess and for the proper conduct of
mess functions. The responsibility for assets and records is
significant.
3
91
Safety of Others - The work requires ensuring that the
staff use proper working methods to prevent injury to
themselves or guests, that recognized safety precautions be
observed by both staff and guests, and that normal
accident-prevention measures be taken.
2
45
Working Conditions
Environment - The work is performed in controlled surroundings
where few disagreeable conditions exist.
1
12
Hazards - The work involves little exposure to injury or
hazards to health.
A1
4
Supervision
The work requires the supervision of 24full-time
employees,
assigning duties and checking work in order to maintain
high
standards, arranging work schedules, instructing new
employees,
assessing competence of workers, resolving minor grievances
and
reporting serious grievances and disciplinary proposals to
the
mess committee. Co-ordination is always required of the
various
groups of employees, and the fluctuation of workload that
results
from the numerous special events makes the scheduling of work
vital.
C4
BENCH-MARK POSITION DESCRIPTION,
Bench-mark Position Numbers 15
Descriptive Title: SHIFT MATRON
Levels 3
Sub-groups MISCELLANEOUS
PERSONAL SERVICES
Basic Point Rating: 313
Supervisory Rating: n /a
Summary
Under supervision of the matron in charge at
the Halifax immigration accommodation quarters, provides care and
assistance to resident women and children, and performs
housekeeping tasks and related duties.
Duties
% of Time
- Provides assistance to women and children living in
quarters
- by helping them to locate in assigned accommodation,
explaining the housekeeping and food service facilities
available, and issuing bedding and other barrack stores
that they may require,
- by arranging for guests to use washing machines,
electric
irons, cooking equipment and other facilities provided for
their comfort and convenience, and
- by assisting women to prepare food for children and by
reporting sickness or discomfort among the guests.
50
- Performs housekeeping duties
- by cleaning and dusting women's living quarters,
- by checking and listing laundry items on issue and
receipt,
recording stores items on loan to guests, and
- by requisitioning expendable stores items such as soap
and toilet sundries.
45
- Performs escort duties occasionally by accompanying
female
detainees and children to embarkation ports.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires counting for quantity
checks on laundry and housekeeping items, reading
instructions on cleaning and housekeeping materials,
requisitioning supplies and communicating orally with
the supervisor and persons being detained or accommodated.
1
15
Comprehensive and Judgement - The work requires an
under
standing of written and oral instructions and the use of
discretion in meeting domestic situations
Degree
Points
that arise among persons in the accommodation quarters,
in answering their requests, and in ensuring their
safety and well-being.
2
45
Specific Vocational Training - The work requires
experience in housekeeping and the care of people in
custody.
3
75
Effort
Mental - The work requires attention to activities in the
quarters and to specific requirements of individual
guests.
2
46
Physical - The work requires constant standing and walking
through the quarters to assist guests, to issue light-
weight materials, and to perform light cleaning duties.
2
46
Responsibility
Resources or Services - The work requires some
account
ability for the cleaning of the area and for services
to guests.
1
25
Safety of Others - The work requires some responsibility
for persons accommodated or held in custody, and for
recognizing and removing potential hazards.
2
45
Working Conditions
Environment - The work is performed in a controlled
environment under good conditions.
1
12
Hazards - The work requires little exposure to hazards.
Al
4
BENCH-MARKPOSITIONDESCRIPTION
Bench-mark Position Number: 16
Descriptive Title: TAILOR
Level: 5
Sub-group: MISCELLANEOUS
PERSONAL SERVICES
Basic Point Rating: 409
Supervisory Rating: B2
Summary
Under supervision, at the Canadian Forces Base, Greenwood,
N.S., finishes and supervises the alteration of new uniforms;
fits uniforms to required measure; and co-ordinates the
activities of the tailoring shop.
Duties
% of Time
- Finishes and supervises the alteration of new uniforms by
sewing
decorations, badges and rank insignia on uniforms according
to
entitlement, and by ensuring that alterations on new
uniforms
have been completed in accordance with alteration tickets.
65
- Fits uniforms to required measure by marking stock uniforms
for
alteration and preparing the required alteration tickets, and
by
measuring personnel when necessary and completing the
forms
required for the procurement of made-to-measure uniforms
or
overcoats.
15
- Co-ordinates the activities of the tailoring shop
- by allocating work to one employee, and when and where
the workload is beyond the capability of the shop, sending
uniforms to a contractor for alteration,
- by checking items returned from contractors to ensure
that all work detailed on the alteration ticket has been
properly completed,
- by checking with the non-commissioned officer in charge
of clothing regarding schedules and requirements for
clothing parades,
- by checking shop equipment for serviceability, and
- by requisitioning supplies and equipment required in the
operation of the shop.
20
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires making arithmetic
calculations in taking and applying measurements in
the fitting of uniforms.
3
39
Comprehension and Judgement - The work requires that
established techniques be understood and discretion
be used in adjusting uniforms to individual fit.
3
65
Degree
Points
Specific Vocational Training - The work requires training
or considerable experience in tailoring practices to
perform and lead the activities of a small tailoring
shop.
5
150
Effort
Mental - The work requires attention during regular work
and concentration when interpreting measurements and
applying them to the cutting of cloth.
2
46
Physical - The work involves intermittent sitting,
standing
and walking and the handling of light-weight materials.
1
20
Responsibility
Resources or Services - The work requires accountability
for the proper fitting of uniforms and for the provision
of a reasonably prompt service. Loss from errors would
involve only the cost of the garment and some
inconvenience.
2
58
Safety of Others - The work involves little possibility
of injury to others.
1
15
Working Conditions
Environment - Duties are performed in the pleasant
surroundings of a tailoring shop where disagreeable conditions
are limited.
1
12
Hazards - There is little possibility of accidents.
Al
4
Supervision
The work requires the supervision of one seamstress
assigning
tasks, providing detailed instruction when required,
checking
work for conformance to standard and compliance with
instructions, and assessing employee performance.
B2
BENCH-MARK POSITION DESCRIPTIONS
SUB-GROUP:PROTECTIVE AND CUSTODIAL
SERVICES
BENCH-MARK
POSITION NO.
DESCRIPTIVE TITLE
PAGE
17
Chief Park Warden
68
18
Deportation Officer
71
19
Lookout Towerman
74
20
Senior Guard
76
21
Watchman
78
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 17
Descriptive Title: CHIEF PARK WARDEN
Level: 11
Sub-group: PROTECTIVE AND
CUSTODIAL SERVICE
Basic Point Rating: 712
Supervisory Rating: C5
Summary
Under the direction of Park Superintendent, directs and
supervises the warden service at Riding Mountain National Park,
Man., prepares correspondence and reports on conservation,
protection and other problems; meets and advises public groups
concerning visitor safety; participates in the hiring,
supervision and lay-off of seasonal maintenance and protective
staff; recommends improvements to or replacement of park
facilities; and performs related duties.
Duties
% of Time
- Directs and supervises 18 wardens in 13 warden districts,
and a
herdsman at a buffalo enclosure
- by allocating staff and assigning duties,
- by making tours of inspection to observe and appraise
work
performance, and to ensure the adequacy of patrols,
- by distributing and interpreting departmental
instructions,
- by initiating action to apprehend violators or prevent
offences,
- by inspecting timber, grazing and haying operations,
- by initiating game counts, fisheries and wild-life
studies,
and reduction programs,
- by obtaining the necessary evidence to charge offenders,
and
- by taking charge of firefighting, lifesaving, rescue or
other emergency operations.
60
- Prepares reports and correspondence for the Superintendent
on
conservation, protection and other matters
- by investigating problems concerning the adequacy of the
warden service, and
- by receiving and reviewing wardens' diaries and game
observation cards, and consolidating these and other data into
formal reports.
16
- Meets and advises large numbers of visitors and public
groups concerning visitor safety in the Park
- by stressing the importance of safety precautions and
regulations, and
- by explaining the purpose and concepts of the National
Parks, in order to foster conservation practices and
maintain good public relations.
7
- Supervises, through subordinates, approximately 17 seasonal
attendants and labourers employed as maintenance and project
crews, towermen, lifeguards, fire hall attendants and
ski-patrolmen
- by advising the Superintendent on present requirements
and
lay-offs,
6
% of Time
- by providing for the interview and assessment of
prospective
workers,
- by outlining the work objectives and giving
instructions,
- by inspecting work, and
- by delegating responsibility of supervision to
subordinates.
- Recommends improvements to or replacement of Park
facilities
- by developing improvement proposals for presentation at
conferences, and
- by serving as a member of an investigating committee set
up to study proposals.
6
- Performs related duties such as preparing estimates of
equipment
needs of the warden service, accounting for revenues,
exchanging
information with other agencies, organizing local training
pro-
grams for wardens, and assisting in the implementation of
a
regional training program.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires estimating the
equipment,
staff and supply needs of the warden service in the Park,
writing reports to support improvements in facilities, and
communicating with public individuals and groups to
maintain
good public relations while enforcing restrictive park
regulations.
5
63
Comprehension and Judgement - The work requires a thorough
understanding of park regulations and warden instructions,
and a thorough understanding of the broad principles of
management of a variety of renewable resources. Judgement
is required when interpreting regulations, recognizing and
reacting to unusual conditions, taking charge of emergency
operations, and assessing employee performance.
5
105
Specific Vocational Training - The work requires training
in
the protection and conservation of renewable resources, in
the operation and maintenance of rescue and other
equipment,
and in the prevention and suppression of forest fires, and
requires substantial experience in enforcing regulations,
developing park facilities, supervising and training a
widely dispersed staff, and addressing public groups.
6
200
Effort
Mental - The work requires planning and-inspecting
protection
activities and analyzing work reports, and requires close
attention to various concurrent works being performed in
dispersed areas.
3
73
Degree
Points
Physical - The work requires traveling throughout the Park
by truck, jeep, power boat or snowmobile, and directing
forest-fire control measures, which oblige the worker to
be continually on the move while in the field.
2
46
Responsibility
Resources or Services - The work requires responsibility
for
directing operations during firefighting, lifesaving, and
other emergency conditions, where poor planning of tactics,
lack of proper precautions, or lack of adequate training
of
subordinates could result in serious fire or other losses
and in embarrassment to the department. Oversees and
inspects timber, grazing and haying operations. There is
also a responsibility to provide information and advice to
park visitors so that they may participate in park
activities while keeping within the regulations dictated by
sound resources management practice.
3
91
Safety of Others - The work requires great competence in
controlling the use of the renewable resources by
inexperienced
visitors, to reduce the possibility of injury to people
and
to effect rescue work when injuries occur, and in
directing
forest firefighting operations where loss of life may
result
from incorrect action.
3
75
Working Conditions
Environment - Tours of inspection are performed in all
types
of weather, ranging from sub-zero winter conditions, to
forest-fire heat conditions. During emergency operations
long and irregular hours are required, and the worker is
continually on call.
2
36
Hazards - The work requires occasional exposure to serious
injuries from animal attacks, forest fires or falls from
towers.
B1
23
Supervision
The work requires allocating a staff of 36 to 13 warden
districts and various other areas, co-ordinating their work,
implementing a local in-service training program, appraising
employee performance, giving direction in the choice of work
methods, and proposing disciplinary action.
C5
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 18
Descriptive Title: DEPORTATION OFFICER
Level= 5
Sub-group: PROTECTIVE AND
CUSTODIAL SERVICES
Basic Point Rating: 403
Supervisory Rating: n/a
Summary
Under the general supervision of the Assistant
Regional Supervisor of Admissions, Pacific Region, escorts
detained persons to regional headquarters; arranges necessary
documentation for persons who have been ordered deported from
Canada; escorts deportees to points of exit at international
boundaries; assists the Deserter Control Program officer; assists
with shipping section duties; and performs related duties.
Duties
% of Time
- Escorts detained persons and deportees from outpost areas
in
British Columbia and the Yukon Territory to the Regional
headquarters in Vancouver for inquiry proceedings or
deportation,
and accompanies detainees to hospitals or local clinics
for
treatment or examination.
20
- Arranges the necessary documentation for persons who have
been
ordered deported from Canada
- byescorting deportees to photographic studios to have
passport photographs taken,
- by obtaining photographs required for travel documents,
- by obtaining or revalidating travel documents and
transportation tickets for deportees,
- by preparing delivery receipts and other related
documents
prior to the departure of the deportees, and
- by collecting and safeguarding money, baggage and
personal
effects of deportees or persons held in detention.
20
- Escorts deportees, including inmates of jails,
penitentiaries,
hospitals and mental institutions, to points of exit at the
international boundaries by accompanying deportees by train as
far as Winnipeg, and by accompanying inmates of mental
institutions to hospitals south of the international
boundary.
20
- Assists the Deserter Control Program officer by locating and
apprehending ships' deserters, and by escorting seamen to their
ships at the last port of call in British Columbia or, where
applicable in the United States (Washington, Oregon and
California.
20
- Assists with shipping section duties
- by boarding, inspecting and clearing ocean-going
vessels,
- by issuing documentation (Immigration form 242) to crew
members where applicable, and
- bycontrolling debarkation from ships to facilitate
passenger examination.
15
% of Time
- Performs related duties, such as preparing
reports of incidents
encountered during the performance of escort duties.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires the use of arithmetic
processes in arranging travel accommodation. It also
requires completing forms and recording information associated
with deportation procedures and passenger examination.
2
27
Comprehension and Judgement - The work requires an
under
standing of deportation and custodial procedures and
regulations. Self-reliance is required to carry out projects
where instructions and background information on individual cases
have been provided.
3
65
Specific Vocational Training - The work requires a
knowledge of relevant legislation, departmental policies,
and apprehension and custodial techniques.
3
75
Effort
Mental - Close attention and alertness to various
conditions are required while escorting detainees and
deportees to and from the regional headquarters.
3
73
Physical - The work requires limited physical effort and
intermittent walking and standing during travel and
effort in apprehending and subduing hostile persons.
1
20
Responsibility
Resources or Services - The work involves the custody of
all documents, personal belongings, money, transportation
tickets and travel warrants belonging to deportees and
detained persons and responsibility for carrying out duties in
the absence of supervision.
2
58
Safety of Others - The work requires assuring the safety
of persons held in custody. Some care must be exercised
with regard to safety precautions connected with escort
duties.
2
45
Degree
Points
Working Conditions
Environment - The work requires frequent and extensive
absences from home when carrying out assigned duties
involving travel.
2
36
Hazards - The work requires little exposure to health and
accident hazards.
A1
1
BENCH-MARK POSITION DESCRIPTION,
Bench-mark Position Numbers 19
Descriptive Title: LOOKOUT TOWERMAN
Levels 2
Sub-groups PROTECTIVE AND
CUSTODIAL SERVICES
Basic Point Rating: 266
Supervisory Rating: n/a
Summary
Under the supervision of the District Warden, Prince Albert
National Park, Sask., carries out fire-watching duties for a
specific geographical area; compiles weather data; performs
maintenance duties on tower structure and equipment, grounds and
living quarters, and trails and telephone lines.
Duties
% of Time
- Carries out fire-watching duties for a specific geographic
area
- by observing from an 80-foot tower for any evidence of
smoke from forest fires,
- by using the Osborne Fire Finder to establish the
relative
position of a fire and relating the reading to a map of
the
area for location of the fire, and
- by reporting information by radio to the District Warden
during the initial stages of a forest fire.
90
- Compiles weather data by observing weather conditions four
times
daily and recording observations to produce a daily
weather
report.
2
- Performs maintenance duties on the tower structure and
equipment,
grounds and living quarters, and trails and telephone
lines
- by sweeping the tower cupola and cleaning tower windows
daily,
- by checking guy wires daily for proper tension,
- by checking radio and telephone contact daily,
- by cutting and collecting brush and grass in the tower
area,
- by removing trees and brush from trails, and
- by setting telephone poles, rehanging
telephone line
insulators, and checking ground rods and lightning
arresters.
8
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading and copying
figures associated with weather observations and the
locating of forest fires.
1
15
Comprehension and Judgement - The work requires that
specific instructions and established methods be
followed to carry out routine tasks.
1
25
Degree
Points
Specific Vocational Training - The work requires
familiarity with operating instructions and routines. It
also requires that the related equipment and operating
procedures be demonstrated.
1
25
Effort
Mental - The work requires close attention continuously
while carrying out a fire-watching service in a specified
geographical area.
3
73
Physical - The work requires intermittent sitting,
standing
and climbing in the performance of fire-watching duties.
The handling of light-weight materials is also involved.
1
20
Responsibility
Resources or Services - The work requires responsibility
for a specific service. An error in spotting or locating
a fire could result in loss of natural resources through
delayed or improperly directed firefighting operations.
2
58
Safety of Others - There is little possibility of injury
to
others, as the work involves long periods of isolated
activity.
1
15
Working Conditions
Environment - The main duties associated with fire
observation activity are performed inside the tower
structure, where relatively few disagreeable conditions
exist.
1
12
Hazards - Normal safety precautions and emergency
operating
instructions are provided, but there is a possibility of
"lost-time" accidents resulting from falls while climbing
or descending the ladder to the observation cupola.
B 1
23
BENCH-MAARK POSITION DESCRIPTION,
Bench-mark Position Number: 20
Descriptive Title: SENIOR GUARD
Level: 8
Sub-group: PROTECTIVE AND
CUSTODIAL SERVIC1-:S
Basic Point Rating: 549
Supervisory Rating: C4
Summary
Under the direction of the Regional Admissions Supervisor,
Halifax, N.S., supervises the activities of the guard unit
and the building services section of the immigration
quarters.
Duties
% of Time
- Supervises 19 employees in the guard unit and the
building
services section of immigration
quarters
- by directing passenger examination, ship clearance and
security operations to achieve maximum efficiency,
- by providing for the safe custody and welfare of
detain
ed and accommodated persons,
- by planning and implementing shift schedules for
employees to provide continuous accommodation and
security services on a 24-hour basis and to provide
the services necessary for aircraft and passenger
ship arrivals, escort duties, crew musters and
verification of departures,
- by keeping records and statistics of detained and
accommodated persons and arranging for admission and
release as directed,
- by training and instructing staff to ensure maximum
efficiency of the detention program,
- by directing the cleaning of the immigration building
- by recommending necessary maintenance and repairs to
the building, and
- by requisitioning maintenance materials and supplies.
100
Specifications
Decree
Points
Skill and Knowledge
Basic Knowledge - The work requires maintenance of significant
but simple records, the preparation of simple reports and the
reading of policy directives.
3
39
Comprehension and Judgement - The work requires a
thorough understanding of department policies and regulations,
an understanding of custody and detention methods, and an
understanding of the techniques of achieving desired results
through subordinates.
4
85
Degree
Points
Specific Vocational Training - The work requires
considerable experience in immigration procedures and in the
detention and accommodation of immigrants and deportees, and
experience in staff supervision.
5
150
Effort
Mental - The work requires alertness in dealing
with persons
detained and held in custody, and concentration on several
details in co-ordinating passenger examinations, security
measures and maintenance of the accommodation area.
3
73
Physical - The duties involve light work requiring
intermittent sitting, standing and walking.
1
20
Responsibility
Resources or Services - The work requires
responsibility for
security of persons being detained or accommodated and for
the maintenance of the accommodation area. Errors could
result in embarrassment to the department.
3
91
Safety of Others - The work requires constant
care to ensure
that proper working procedures are
followed and that safety
precautions and regulations are strictly
enforced to provide
for the well-being of persons being detained
or accommodated.
3
75
Working Conditions
Environment - The work is performed in clean surroundings
where relatively few disagreeable conditions exist.
1
12
Hazards - The work involves little exposure to injury.
A1
4
Supervision
The work requires the supervision of approximately 19
full-time employees, assigning duties, arranging work schedules,
instructing new employees, co-ordinating the work of the group to
provide the necessary services around the clock, implementing a
training program for guards and assessing their performance,
resolving minor grievances and reporting serious grievances and
disciplinary proposals to the Regional Admissions
Supervisor.
C4
BENCH-MARK POSITION DESCRIPTION
Bench-mark Position Number: 21
Descriptive Title: WATCHMAN
Levels 2
Sub-groups PROTECTIVE AND
CUSTODIAL SERVICES
Basic Point Rating: 264
Supervisory Rating: n/a
Summary
Under the supervision of the harbour security officer at the
Lady Hammond Road storage yard, Halifax, N.S., carries out
watchkeeping patrols of a storage area to guard against illegal
entry, theft of materials, and fires or fire hazards; and
performs guard and gatekeeping duties.
Duties
% of Time
- Carries out watchkeeping patrols of a storage yard,
alternately
with a member of the Corps of Commissionaires, to guard
against
illegal entry, theft of materials and fires or fire
hazards
- by making an hourly foot patrol of the store a yard
area (approximately one-half mile per patrol) to detect
evidence of any illegal entry into the storage area and
to ensure that the materials in the storage area have
not been tampered with or removed, and
- by watching, during the regular foot patrols of the area,
for any evidence of fire or a potential fire hazard.
40
- Performs guard and gatekeeping duties by permitting
authorized
persons to enter the premises, and by remaining in the
guard
house and attending the telephone during intervals between
foot
patrols.
60
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading and following
written instructions. Simple counting and checking
of stored items is also required.
1
15
Comprehension and Judgement - The work requires that
written instructions be carried out. There is also
a requirement to apply discretion in determining the
action to be taken when abnormal conditions, such as
fires or apparent theft of materials, occur.
2
45
Specific Vocational Training - The work requires that
watchkeeping duties be detailed and that procedures and
routines be demonstrated.
1
25
Degree
Points
Effort
Mental - The work requires attention and alertness
while performing watchkeeping duties and patrolling
the storage area. Duties are routine and their
performance causes little fatigue.
1
20
Physical - The work requires considerable walking while
carrying out hourly watchkeeping patrols.
2
46
Responsibility
Resources or Services - The work requires that a storage
area housing material and equipment of considerable
value be guarded against theft, vandalism and fire.
2
58
Safety of Others - There is little possibility of injury
to others, as watchkeeping duties are carried out in
relative isolation.
1
15
Working Conditions
Environment - The work requires significant exposure
to relatively unpleasant weather conditions while
carrying out watchkeeping patrols.
2
36
Hazards - Normal precautions limit the exposure to
injury; however, when working in exposed areas minor
cuts or bruises are possible.
Al
4
BENCH-MARK POSITIONDESCRIPTIONS
SUB-GROUP:STORESSERVICES
BENCH-MARK
POSITIONNO.
DESCRIPTIVETITLE
PAGE
22
Spare Parts Storeman
81
23
Warehouse Foreman
83
24
Warehouse Labourer
86
BENCH-MARK POSITION DESCRIPTION,
Bench-mark Position Numbers 22
Descriptive Title: SPARE PARTS STOREMAN
Levels 4
Sub-groups STORES SERVICES
Basic Point Ratings 338
Supervisory Rating: n/a
Summary
Under the supervision of a warehouse foreman in the spare
parts section of the Canadian Forces Regional Ordnance Depot,
Edmonton, Alberta, issues, receives and maintains in storage a
range of spare parts, and posts warehouse records.
Duties
% of Time
- Issues spare parts from stock held in the warehouse on
requisition
- by examining stores requisitions to determine the
specific parts required,
- by identifying items in the warehouse, using an
established locating system and catalogue descriptions,
and
- by issuing stock to clients.
50
- Receives new parts
- by identifying material received and placing it in
storage bins allocated for separate items, and
- by completing receiver's memoranda used to report
the acceptance of new material in the warehouse.
20
- Maintains stock in storage
- by checking numbers of items in storage with bin card
records and reporting discrepancies, and
- by disposing of stock as directed.
15
- Posts warehouse records
- by completing records of issue,
- by adjusting inventory records as stock is received
and issued,
- by maintaining records of condemned items, and
- by maintaining back-order records.
15
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires reading parts
descriptions and catalogue identifications, recording stock
movement, using simple arithmetic in the maintenance of stock
records, and performing simple clerical duties.
2
27
Comprehension and Judgement - The work requires an
under
standing of storing and warehousing methods. Some
Judgement is required in issuing substitute items.
2
45
Degree,
Points
Specific Vocational Training - The work requires
experience
in stores handling with sufficient experience in spare
parts stores to recognize differences and similarities
in parts and to use technical catalogues.
4
100
Effort
Mental - The work requires moderate attention to the
receipt
and issue of stock and periods of concentration when
comparing specifications to determine if
substitutes
are acceptable.
2
46
Physical - The work requires constant standing, walking,
continuous handling of light-weight materials, and occasional
handling of heavy mechanical parts or packaged items.
2
46
Responsibility
Resources or Services - The work requires accountability
for the maintenance of proper stores procedures, but
these are explicitly described and regular checks are
made.
1
25
Safety of Others - There is limited responsibility for the
safety of others, work being performed in a controlled area
that is planned to allow convenient and safe handling of
fast-moving small stores items.
1
15
Working Conditions
Environment - The work is performed in a shop-office
environment under agreeable conditions.
1
12
Hazards - Serious accidents are improbable, while minor
injuries, such as cuts and bruises, result from handling
metal parts and from packaging stores items.
A2
22
BENCH-MARK POSITION DESCRIPTION,
Bench-mark Position Number: 23
Descriptive Title: WAREHOUSE FOREMAN
Level: 7
Sub-group: STORES SERVICES
Basic Point Rating: 496
Supervisory Rating: C3
Summary,
Under the general supervision of a senior warehouse foreman in
a central ordnance depot, supervises materials-handling activity
directed to receiving, maintaining in warehouse, and issuing a
group of stores items; participates in work planning; and
performs related duties.
Duties
%of Time
- Supervises eight employees engaged in the
materials-handling
activity of a section of binned stores in a central
ordnance
depot
- by issuing daily work orders for the performance of
tasks, which specify procedures to be followed in
receiving and distributing bulk stock to bins,
- by issuing stock requisitions and material lists used
to select and assemble stock items at the outgoing
clearing areas,
- by issuing and explaining reference material used for
stores identification and stores maintenance purposes,
- by requisitioning materials-handling equipment and
assigning operators to work with section personnel,
- by inspecting work in progress to ensure its safe
and proper conduct, and
- by relating work performed to established performance
standards in order to judge the warehouse efficiency.
70
- Participates in work planning and controlling
- by regularly completing reports on work progress,
labour and equipment time expended, in order to
provide information used in planning and controlling
depot operations,
- by consulting with foremen of other sections of the
depot to facilitate the progression of stores to and
from the section supervised, and to obtain the advice
of specialists when required,
- by checking warehouse records for accuracy,
investigating
discrepancy reports and writing related reports, to
facilitate stock audit and control procedures,
- by preparing estimates of labour and machine time
required to meet potential workloads, and
- by examining stock items to ensure that established
procedures provide appropriate control, and recommending
changes where required.
25
- Performs related duties, such as completing personnel
assessment
reports and training new employees assigned to the
section.
5
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires maintaining a system
of records showing stores transactions and stock levels, and
preparing reports that deal with matters designed to improve the
planning and control of work.
4
51
Comprehension and Judgement - The work is performed
according to well-established procedures and methods,
set out in work orders, reference manuals, standing
orders and oral instructions. There is some latitude
for independent judgement when detailing men and
equipment on a daily basis and arranging activities
that relate to other sections.
3
65
Specific Vocational Training - The work requires
on-the
job training and experience in all phases of
materials
handling, in the use of equipment, in the co-ordination
of various activities, in planning for the economic
use of men and equipment, in the supervision of staff,
and in the training of new employees in warehousing
techniques and in standard safety practices.
5
150
Effort
Mental - The work requires continuous attention to a
number of materials-handling and clerical processes,
with frequent periods of concentration to integrate
the work of the unit and to meet time schedules.
3
73
Physical - The work requires intermittent standing,
sitting and walking.
1
20
Responsibility
Resources or Services - The work requires accountability
for the custody of stores and for the maintenance of
a supply service. Errors by the work group could
cause damage to materials and delays in the service.
2
58
Safety of Others - The work requires instructing staff
in the safe practices and good housekeeping of
materials-handling, taking immediate action to
provide first-aid treatment to injured workers, and
completing accident reports at the work site.
2
45
Degree
Points
Working Conditions
Environment - The work is performed indoors, with few
disagreeable conditions.
1
12
Hazards - The work requires movement about the warehouse
during materials-handling activities, examining stored
items, and resulting in frequent exposure to minor
injuries such as cuts or bruises.
A2
22
Supervision
The work requires the supervision of eight full-time
employees.
Supervisory duties include assigning checking work,
instructing staff in work methods and procedures,
co-ordinating the work
of the group in order to meet work schedules, implementing
a
training program for new employees, proposing disciplinary
action,
and regularly assessing employee performance.
C3
BENCH-MARK POSITIONDESCRIPTION
Bench-mark Position Number: 24
Descriptive Title: WAREHOUSELABOURER
Level: 2
Sub-group: STORES SERVICES
Basic Point Rating: 257
Supervisory Rating: n/a
Summary
Under the immediate supervision of a barrack
warden at a Canadian Forces base, receives, issues and stores
bedding, laundry, furniture, room keys and similar materials used
in the quartering of military personnel; posts records and
performs similar related tasks.
Duties
% of Time
- Assists a barrack warden to receive, store, and issue
bedding,
laundry and other barrack stores according to oral
instructions
and established storekeeping practices
- by examining requisitions for stores to determine
requirements and the authorization for their issue,
- by identifying material in storage, selecting correct
material for issue, and passing material into and out of
storage, and
- by counting stores items being accepted into storage or
issued from stores, and posting adjustments in stock
records.
60
- Performs related duties, such as cleaning in storage
areas,
replacing linen and stores in barrack rooms, filling in
laundry
records, and performing similar light labouring tasks.
40
Specifications
Degree
Points
Skill and Knowledge
Basic Knowledge - The work requires counting items of
stock, adding and subtracting whole numbers when
preparing materials for issue and when distributing
stock to bins in the storage area. It also requires
reading material lists, standing orders and stock
requisitioning forms.
1
15
Comprehension and Judgement - The work requires the
performance of routine tasks subject to regular inspection.
There is little scope for independent judgement.
1
25
Specific Vocational Training - The work requires some
knowledge of barrack stores and of barrack stores
systems and procedures.
2
50
Degree
Points
Effort
Mental - The work requires normal care and attention in
following oral instructions and well established work
practices.
1
20
Physical - The work requires considerable physical effort
in moving and handling stores items in a small ware-
housing area and barrack rooms.
3
73
Responsibility
Resources or Services - The work requires some
account
ability for issue of stores requested and for tidiness
within the area.
1
25
Safety of Others - There is limited possibility of injury
to others, as most of the tasks are performed alone in
a controlled area. When stacking, receiving and issuing
stores in bulk quantities, there is some possibility
of causing minor injuries to others.
1
15
Working Conditions
Environment - The work is performed in a clean and orderly
warehouse where good working conditions exist.
1
12
Hazards - Serious accidents are improbable. Minor accidents
resulting in cuts or bruises are common.