Got a question about the CBC? We've answered the most common queries in our list of Frequently Asked Questions below.
If you still can't find the answer you’re looking for, please use the Contact form. Due to the large volume of messages received, we will not be able to respond to all messages.
Frequently Asked Questions - Links on this page
- How do I contact the local news departments with a news tip?
- How do I get my school announcement on the air?
- How do I suggest an idea or pose a question to a local show?
- How do I suggest an idea or pose a question to a national show?
- How can I find out the name of the song I just heard on CBC Radio?
- Can I get transcripts and/or tapes of programs?
- How do I find out about jobs at the CBC?
- How do I alert the CBC to reception difficulties?
- How do I contact someone at the CBC?
- Where do I find the free version of Windows Media Player or RealPlayer?
- What are your channels/frequencies?
- I have a CD that I would like you to play. Where do I send it?
- How do I get a PSA aired on radio or a community event mentioned?
- How do I contact the CBC about something I saw on CBC.ca?
How do I contact the local news departments with a news tip?
If you’ve got a news tip, you can call the assignment desk of CBC Radio One news in St. John's at (709) 576-5225, or toll free 1-866-576-5225; in Gander at (709) 256-4311; in Grand Falls - Windsor (709) 489-2102; in Corner Brook at (709) 637-1172 or toll free 1-800-777-0990; in Happy Valley - Goose Bay at (709) 896-2911; and in Labrador City at (709) 944-3611. You can phone the CBC News: Here & Now assignment desk at (709) 576-5110 for TV news but please note that this desk is closed after business hours.
How do I get my school announcement on the air?
If you have an announcement about a school closure, late bus or any other late-breaking development, please call (709) 576-5225, or toll-free 1-866-576-5225. Routine announcements can be faxed to 576-5234.
How do I suggest an idea or pose a question to a local show?
Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.
How do I suggest an idea or pose a question to a national show?
Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.
How can I find out the name of the song I just heard on CBC Radio?
This information can be found on the CBC.ca FAQs page.
Can I get transcripts and/or tapes of programs?
CBC Radio - Newfoundland and Labrador
Transcripts and audio dubs are available through 
Cision Canada for the following news/current affairs programs broadcast on CBC Radio in Newfoundland and Labrador: St. John's Morning Show, Radio Noon, On the Go, The Fisheries Broadcast, Weekend Arts Magazine, The Central Morning Show, The West Coast Morning Show, and Labrador Morning.
To inquire about tapes or transcripts, please call: Cision at - 1-800-363-1530 or call 709-576-5000. You will have to provide Cision with the program name, the time the interview ran (accurate to the hour) and the date.
Cision provides written transcripts, CD's, DVD's, streaming and downloadable audio clips. All materials supplied by this service must only be used for internal review, research or analysis. Any public display, publication or re-broadcast is strictly forbidden.
Note: there is a charge for this service.
To obtain CBC material for use in an educational setting, please contact: CBC Radio Educational Sales at 416.205.7376
CBC Radio Network programs
For audio copies of all CBC Radio current affairs programs, please call Cision Canada in Toronto toll free # 1-877-269-3367.
CBC Television - Newfoundland and Labrador
CBC Newfoundland and Labrador does not provide transcripts. CBC Newfoundland and Labrador does provide video copies of our local news items broadcast on CBC News: Here & Now. Certain restrictions apply.
CBC Newfoundland and Labrador also provides, for personal viewing only, video copies of our local Land & Sea programs. For more information and the cost of this service please contact: by phone (709) 576-5000 e-mail or by mail:
CBC Television
P.O. Box 12010
Postal Station 'A'
St. John's, NL
A1B 3T8
CBC DOES NOT provide video copies of any programs featuring musical, comedy or artistic performances (ex: This Hour Has 22 Minutes, East Coast Music Awards, Songwriters’ Circle). This is due to performance, and/or music rights.
CBC Television Network programs
For video copies of selected CBC Television or CBC Newsworld programs, call Cision Canada in Toronto toll free # 1-800-363-1281
These services are available at a cost and only for programs within last 3 months. You must know the name of the program and date of broadcast.
For other news and information programs, information can be found on the CBC.ca FAQs page.
CBC does not endorse and is not responsible for the content of external sites.
External links will open in a new window.
How do I find out about jobs at the CBC?
Click on Jobs at the bottom of any page on the CBC.ca site.
How do I alert the CBC to reception difficulties?
If you are experiencing problems hearing CBC Radio One or Radio Two from your local CBC Radio transmitter, please help us fix the problem by providing us some information.
How do I contact someone at the CBC?
Check the "Contact" information on the right side of this page, or use the Contact Form.
Where do I find the free version of Windows Media Player or RealPlayer?
Go to the Audio/Video page and follow the links for downloads which are provided there.
What are your channels/frequencies?
These are listed on the Audio/Video page.
I have a CD that I would like you to play. Where do I send it?
To place it in our music library, send two copies to:
CBC Radio
Music Library - Attn: Christine Davies
P.O. Box 12010, Stn. A
St. John's, NL, A1B 3T8
Or drop the CDs off at the Radio Building at 342 Duckworth Street.
How do I get a PSA aired on radio or a community event mentioned?
CBC Radio will accept public service announcements for non-profit organizations. PSA information may be faxed to the St. John’s Morning Show at (709) 576-5234 or you may mail your PSA information to:
P.O. 12010
St. John's, NL
A1B 3T8
How do I contact the CBC about something I saw on CBC.ca?
Use the Contact Form.
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