Preface
Human Resources management Framework
The Human Resources Management Vision for the Public Service
Four Key Results Areas
Leadership
Mission and Vision
Managing for Results
Values and Ethics
Effective Relationships
A Productive Workforce
Service Delivery
Clarity of Responsibilities
Organization of Work
Employment Strategies
An Enabling Work Environment
Supportive Culture
Respect for the Individual
Communication
Well-being and Safety
A Sustainable Workforce
Human Resources Planning and Analysis
Learning and Development
Workload Management
Compensation
Human Resources Management Capacity
Support from Human Resources Specialists
Appropriate Policies and Programs
Tools and Techniques
Eight General Indicators of a Good Performance Measurement System
Measurement Tools and Sources of Information for Human Resources Management
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