SafeCanada.ca

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SafeCanada.ca is organized into public safety subject-based categories and topics. These categories and topics are cross-referenced with other appropriate categories and topics to ensure ease of navigation between related subjects.

If you are unsure under which category or topic an item falls, our Search feature and our A-Z Index can help you find the resource you are looking for.

You can browse our Frequently Asked Questions (FAQ’s) to find answers to common inquiries on a variety of topics. FAQ’s can also be found in each of the topics where applicable.

If you are searching for information for a particular audience, you may select an audience type from the left-hand menu bar on any of our pages. If you are searching for information for a particular province, territory or municipality, please consult our In My Community section. This feature allows you to view only the information intended for residents of a particular geographic location. Provinces, territories and municipalities (if applicable) are appended to link titles when viewed in modes other than by audience type or In My Community.

If you are still unable to find the information or service you are looking for, please use the Contact Us feature on our site to let us know. We aim to reply to inquiries within one or two business days; the complexity of the inquiry, however, influences our response time.

Adobe Acrobat Reader

Adobe Acrobat Reader is required to read documents in .pdf format (

). The reader is available free of charge from the Adobe website.

Downloading Adobe Acrobat Reader

On your computer, make a directory into which the software will be saved (e.g. c:\download).
Connect to the Adobe Web site.
Complete Steps 1 and 2.
Click the "Download" button to download the reader to your computer.
Install the reader on your computer (Double-click on the downloaded .exe file and follow the installation prompts).
Open a .pdf document using the installed reader.

Printing a .pdf document

On SafeCanada.ca, locate a document you wish to print. Open this document in the reader by clicking on the link.
Select “File” then “Print” from the menu bar in Adobe Acrobat Reader.
Low-end printers cannot handle large Adobe Acrobat documents. Send the document to the printer in sections to avoid printer memory overload.

Saving a .pdf document

Please note that once a document has been opened in Adobe Acrobat Reader by clicking on a link, it cannot be saved to a local drive. To save a .pdf document, follow these instructions:

On your computer, make a directory into which the document will be saved (e.g. c:\download).
On SafeCanada.ca, locate a document you wish to download.
Right click on the link to the desired document and select “Save Target As” (Internet Explorer) / “Save Link As” (Netscape) from the drop-down menu.
When prompted, specify a drive and directory into which the document should be saved (e.g. c:\download).
Click on “Save” / “OK” to save the document.

Multimedia Instructions

RealPlayer

The downloadable RealPlayer for RealAudio file is available free of charge from www.real.com.

NOTE: The company offers on the same page a version called "RealPlayer Plus", for which there is a charge. The free version is called RealPlayer 10 Basic.

Click on www.real.com to access the site.

Click on the RealPlayer (free player) link in the middle of the screen
Complete the user information form:
Type your e-mail address in the text box supplied;
Select the country from the drop-down menu;
Select the required OS (operating system - Windows, Mac, etc.) from the dropdown menu;
Select your preferred language from the drop-down menu; and
Select the required connection speed from the list provided.

Press the Download FREE RealPlayer button to initiate a download.

Windows Media Player

The Windows Media Player for audio and video files is available free of charge from the Windows Media Download Center.
To download the player,

Click on the link above to access the site.
In the Select download dropdown, select Windows Media Player.
In the Select version dropdown menu, select the version for your computer operating system - Windows, Mac, etc. (or scroll down the page and select from the list).
In the Select language dropdown menu, select the language required.
Click on the Download now button to initiate a transfer to your computer.


Last Updated: 2007-11-15		External Hyperlinks Disclaimer Important Notices