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The Online Consultation Centre of Expertise (OCCoE) was created to build on existing knowledge and experience, our Centre strives to inform and support Canadian departments and agencies who wish to undertake online consultation activities.

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In the News…

UN Consultations with Civil Society

July 11, 2006 - The UN Non-Governmental Liaison Service is using online channels to consult with civil society organizations to augment in person consultations occurring in July, 2006.

Tell us what you think about Metadata

July 11, 2006 - The UK government posted draft metadata standards for e-government and is accepting public comments through e-mail.


Latest Resources Available

Conference Report: Networks of Ideas: Navigating and Organizing Issues Online

May 1, 2006 - On September 13, 2005, the Centre of Expertise hosted the conference "Noise Vs. News: Issue and Stakeholder Management in the Blogosphere and Beyond." This conference explored a new communication environment created by the blogosphere, provided an overview of techniques to harness the new information, and outlined the new skills needed in issue management. It also examined the issue framing process and reviewed some basic information management processes of the Web to ensure that specific information makes its way to relevant stakeholders. HTML   PDF

Online Surveys - Fact Sheet No. 11

April 25, 2006 Online surveys are tools used to collect qualitative and quantitative data from various audiences; information from well-defined subject areas that can be analysed, disseminated and used to aid in decisions and designs.
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Online Workbooks - Fact Sheet No. 12

April 25, 2006 - Workbooks are similar to surveys. They are particularly useful when dealing with strategic directions or value-based decisions, where a common knowledge base must first be established among the respondents. Workbooks may invite users to suggest solutions to a set of problems or challenges and can also be a tool to educate the public.
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