Industry Canada | Industrie Canada
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Important Notices


Privacy Notice

The Government of Canada and Industry Canada are committed to providing visitors with websites that respect their privacy. This section summarizes the privacy policy and practices on Industry Canada websites:

  • Industry Canada websites do not automatically gather any specific personal information from you, such as your name, phone number or email address. We would only obtain this type of information if you supply it by sending us an email or by registering in a secure portion of the site.
  • All personal information created, held or collected by this Department is protected under the federal Privacy Act. This means that, whenever the collection of your information begins, you will be asked for your consent and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
  • Industry Canada employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our website, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
  • Industry Canada does not normally use cookies to track how our visitors use this site or to determine sites previously visited. The system will notify you before any cookies are used so that you may refuse them. (A cookie is a file that may be placed on your hard drive without your knowledge by a website to allow it to monitor your use of the site.)
  • Information on individual visitors is used by Industry Canada employees who need to know the information in order to respond to a visitor's request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the Government of Canada.
  • Industry Canada is a participant in the Government of Canada Public Key Infrastructure (PKI), which gives you the opportunity to communicate with the Department in a confidential manner. For additional information on PKI, visit its website.
  • Questions or comments regarding this policy or the administration of the Privacy Act in Industry Canada may be directed to the Privacy Co-ordinator:

    Information and Privacy Rights Administration
    Industry Canada
    255 Albert Street, 11th Floor
    Ottawa, Ontario  K1A 0H5
    Telephone: 613-954-2754
    Fax: 613-941-3085
    Email: atip.aiprp@ic.gc.ca

    If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner.

Official Languages

Industry Canada respects the Official Languages Act and the relevant Treasury Board policies, and is committed to ensuring all information and services on this site are available in both English and French. However, visitors should be aware that some information from external sources that are not subject to the Official Languages Act is only provided as a convenience and is available only in the language in which it was provided.

Hyperlinking Notice

Links to websites not under the control of the Government of Canada are provided solely for the convenience of visitors. The government is not responsible for the accuracy, currency or the reliability of the content. The government does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-Government of Canada sites to which Industry Canada links is not subject to the Privacy Act and the Official Languages Act and may be available only in the language(s) used by the sites in question. Visitors should research the privacy policies of these sites before providing personal information. However, the Government of Canada information hosted by these sites is identified as such and complies with the Official Languages Act and with obligations to be accessible to persons with disabilities.

Copyright / Permission to Reproduce

Materials on this website were produced and/or compiled by Industry Canada for the purpose of providing Canadians with direct access to information about the programs and services offered by the Government of Canada.

The material on this website is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-Commercial Reproduction

Information on this site, other than government symbols, has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from Industry Canada. We ask only that:

  • Users exercise due diligence in ensuring the accuracy of the materials reproduced;
  • Industry Canada be identified as the source department; and
  • The reproduction is not represented as an official version of the materials reproduced, nor as having been made in affiliation with or with the endorsement of Industry Canada.

Reproduction of Government Symbols

The official symbols of the Government of Canada, including the “Canada” wordmark, the Coat of Arms and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without written authorization. Request for authorization from the Treasury Board Secretariat may be addressed to:

Federal Identity Program
Treasury Board of Canada Secretariat
300 Laurier Avenue West
Ottawa, Ontario  K1A 0R5
Telephone: 613-957-2533
Fax: 613-946-5187
Email: information@fip-pcim.gc.ca

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC's Applying for Copyright Clearance on Government of Canada Works page or write:

Publishing and Depository Services
Public Works and Government Services Canada
350 Albert Street, 4th Floor
Ottawa, Ontario  K1A 0S5
Email: copyright.droitdauteur@pwgsc.gc.ca

Third-Party Materials

To obtain information concerning copyright ownership and restrictions on reproduction on this site, please contact:

Communications and Marketing Branch
Industry Canada
C.D. Howe Building
Second Floor, West Tower
235 Queen Street
Ottawa, Ontario  K1A 0H5
Email: info@ic.gc.ca

Disclaimer

Some of the information in this website has been provided by external sources. Industry Canada is not responsible for the accuracy, reliability or currency of the information provided by external sources. Users wishing to rely on this information should consult directly with the source of the information.

Accessibility Notice

Industry Canada makes every effort to meet the needs of our clients by providing websites that are accessible and that offer content equally in both official languages. In the event that you are having difficulty accessing or interpreting any of our web pages, please contact us:

Communications and Marketing Branch
Industry Canada
C.D. Howe Building
Second Floor, West Tower
235 Queen Street
Ottawa, Ontario  K1A 0H5
Email: info@ic.gc.ca