Public Works and Government Services Canada
http://www.pwgsc.gc.ca
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Frequently Asked Questions (FAQ)
Have a question? We invite you to read the corporate FAQs below or to visit any of our subject specific FAQs.
Still can't find what your looking for? Try our A-Z index, Search, or Contact-Us directly.
Government Copyright
- How do I apply for Crown Copyright clearance?
- Can I reproduce a document I've downloaded from the PWGSC Internet site?
- Can I make a copy of a photo from a publication which was published by the Minister of Public Works and Government Services or by Her Majesty the Queen in the Right of Canada?
Jobs / Employment / Careers
- How can I apply for a job with Public Works and Government Services Canada?
- Where can I find electronic job offers?
- How does a student find work within the government?
Flags / Promotional Materials
- Where can I send my request for a Canadian flag?
- Where can I find Government of Canada promotional materials such as pins or flags?
Publiservice / Government Intranet / GNet
Taxes / GST / Pension / Benefits
- Where do I find information about income tax, GST credits, child tax credits or other tax related information?
- How do I figure out what my public service pension will be?
Publications
More Frequently Asked Questions by Subject
Here you will find a list of our specific FAQ pages organized by subject:
Buying and Selling
For Canadians
For Business
- Office of Small and Medium Enterprise (OSME)
- Business Access Canada
- MERX
- Professional Services Online
For Government
Payments and Pension
Payments
Pension and Benefits for Federal Public Servants
- Superannuation Sector
- Canadian Forces Pension Office
- Pay and Pension Services - Frequently Asked Questions (FAQ)
- Your Public Service Pension and Benefits Portal
Property and Buildings
- Property Management, Alternative Forms of Delivery
- National Master Specification (NMS)
- Payments in Lieu of Taxes
Security
- Industrial Security Directorate
- Controlled Goods
- International Security Directorate
- Organization Security Screening / Clearance
- Personal Security Screening
Translation and Interpretation
Government Copyright
How do I apply for Crown Copyright clearance?
The application for crown copyright clearance is available on the Government of Canada Publications Crown Copyright & Licensing Web site.
Can I reproduce a document I've downloaded from the PWGSC Internet site?
Documents may be reproduced from the PWGSC Web site as long as they are reproduced accurately, credit is provided to the Department and there is no commercial/resale intent. In the case of non-PWGSC material, we cannot grant permission to copy material where we do not hold the copyright. In these cases, you must seek permission from the original copyright holder before reproducing or copying any material. For more information on Crown Copyright clearances, please visit the Government of Canada Publications Crown Copyright & Licensing Web site.
Can I make a copy of a photo from a publication which was published by the Minister of Public Works and Government Services or by Her Majesty the Queen in the Right of Canada?
All photos in Government of Canada publications are copyrighted. You should contact the author of the publication directly for clarification on individual photos. For more information on Crown Copyright clearances, please visit the Government of Canada Publications Crown Copyright & Licensing Web site.
Jobs / Employment / Careers
How can I apply for a job with Public Works and Government Services Canada?
To apply for a job with PWGSC, you must go through the Public Service Commission of Canada (PSC). The PSC is the agency responsible for most of the recruitment from outside the federal public service.
Where can I find electronic job offers?
The main electronic source for Government of Canada job offers is the Public Service Commission Job Bank.
How does a student find work within the government?
Students looking for employment may wish to visit:
- PWGSC student employment;
- the Federal Student Work Experience (FSWEP);
- Co-operative Education and Internship program (COOP); and
- Research Affiliate Program (RAP).
Flags / Promotional Materials
Where can I send my request for a Canadian flag?
- To request a free Canadian flag, contact your local Member of Parliament.
- To request a flag that has flown on Parliament Hill, please follow the instructions on the Parliament Hill Web site.
Where can I find Government of Canada promotional materials such as pins or flags?
To request promotional materials, contact your local Member of Parliament.
Publiservice / Government Intranet / GNet
How can I access the Publiservice site?
- Managed by Service Canada, Publiservice provides on-line information sources and essential work tools to Government of Canada employees. Publiservice is only accessible to employees from within government departments. (The following information is only accessible to federal departments and agencies).
- Managed by PWGSC, the PWGSC Government Portal (PWGSC@Publiservice) provides on-line information sources and essential work tools to all Government of Canada employees wishing to do business with PWGSC. PWGSC@Publiservice is only accessible to employees from within government departments. (The following information is only accessible to federal departments and agencies).
Taxes / GST / Pension / Benefits
Where do I find information about income tax, GST credits, child tax credits or other tax related information?
For information on income tax, GST credits, child tax credits or other tax related information, please visit the Canada Revenue Agency (CRA) Web site.
How do I figure out what my public service pension will be?
For information on pay, pension or benefits, please visit
- Pay and Pension Services; or
- Your Public Service Pension and Benefits portal.
Publications
Where / How can I obtain printed Government of Canada documents or publications?
To obtain a printed Government of Canada document or publication, visit the Canadian Government Publishing Centre.
Please visit the PWGSC Publications page for the list of PWGSC publications available on-line.