Seniors Canada On-line
Canada's Trusted Information Source for Seniors, Caregivers, Families and Service Providers.

Important Notices

Materials on this Web site were produced and/or compiled by Veterans Affairs Canada for the purpose of providing Canadians with direct access to information about the programs and services offered by the Government of Canada.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial Reproduction

Information on this site has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from Veterans Affairs Canada. We ask only that:

• Users exercise due diligence in ensuring the accuracy of the materials reproduced;
• Veterans Affairs Canada be identified as the source department; and,
• The reproduction is not represented as an official version of the materials reproduced, nor as having been made, in affiliation with or with the endorsement of Veterans Affairs Canada.

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada. Through the permission granting process, Public Works and Government Services Canada helps ensure individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes please contact:

Publishing and Depository Services
Public Works and Government Services Canada
Ottawa ON
Canada
K1A 0S5

or

copyright.droitdauteur@pwgsc.gc.ca

Third-party Materials

Some of the materials and graphical elements found on Government of Canada Web sites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.

Some of the information on this Web site has been provided by external sources. This Site is not responsible for the quality, merchantability and fitness of products or services available on external sites listed or described on our site; nor is this Site responsible for the accuracy, reliability or currency of the information contained on the Web sites supplied by external sources.

The Government of Canada and Veterans Affairs Canada are committed to providing visitors with web sites that respect their privacy. This page summarizes the privacy policy and practices on Veterans Affairs Canada Web sites.

Veterans Affairs Canada Web sites do not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All personal information created, held or collected by this department is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

Veterans Affairs Canada employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Veterans Affairs Canada uses "cookies" to track how our visitors use this site or to determine sites previously visited. The cookies we use do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess site efficiency. You may set up your Internet browser to notify you before any cookies are used so that you may refuse them, and the refusal of cookies will not affect the site performance or restrict your ability to access information from this site. (A "cookie" is a file that may be placed on your hard drive without your knowledge by a Web site to allow it to monitor your use of the site.)

Information on individual visitors is used by Veterans Affairs Canada employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.

Veterans Affairs Canada is a participant in the Government of Canada Public Key Infrastructure (PKI), which will give you the opportunity to communicate with the Department in a confidential manner.

Questions or comments regarding this policy, or the administration of the Privacy Act in Veterans Affairs Canada may be directed to the Privacy Co-ordinator by e-mail to atip-aiprp@vac-acc.gc.ca or by calling 877-566-8609, or writing to: The Director, Access to Information and Privacy, Veterans Affairs Canada, P.O.Box Box 7700, Charlottetown, PEI, Canada, C1A 8M9.

This Site is bound by the Official Languages Act and relevant Treasury Board policies and all information is available in both French and English. However, users should be aware that some information on external sites to which we link may only be available in the language in which it is provided.

Last Modified: 2006-03-01

Important Notices